Renaissance Lucerne Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne

Renaissance Lucerne Hotel

Health Protected
No. 4 of Top Premium Hotels in Lucerne
Pilatusstrasse 15, Lucerne, Canton of Lucerne, 6002, Switzerland
Show on Map
The Renaissance Lucerne Hotel is a modern hotel in a historic city palace, 3 minutes' walk from Lucerne Train Station and 200 metres from Lake Lucerne. It features a third-party operated South American Restaurant and Bar. Free WiFi is featured throughout the property. At Pacifico Restaurant, guests can enjoy South American-inspired cuisine with ever-popular Fajitas, home-smoked Spare Ribs and the best steaks in town. A selection of classic drinks and the hotel's own cocktail creations in special sizes are served at Boca Grande Bar & Lounge. Guests can unwind in the lounge with a spacious seating area, coffee machine, PC, library, free WIFI, vending machine. All our rooms at the Renaissance are non-smoking rooms and feature wireless internet access, air-conditioning, mini-fridge, tea and coffee facilities (hot water kettle and coffee machine), Flat Screen TV, walk-in shower, hair dryer, lighted make-up mirror, premium bath facilities. We are located at walking distance (5 minutes) from Lucerne train station, Lake Lucerne, the world-famous Chapel bridge, the KKL Convention and Congress center, the Lion’s monument and historic city center.Show More
We Price Match
hotel overview picture
4.1/5Very Good·Cleanliness: 4.2
All 41 Reviews
Amenities
CasinoFitness RoomPrivate ParkingPublic ParkingBarRestaurant24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Buochs Airport
(17.7km)
Train: Rigi Kulm
(22.7km)
Landmarks: Jesuit Church, Lucerne
(241m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Superior Room
2

Superior Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Junior Suite
1

Junior Suite

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Deluxe Room

Deluxe Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Renaissance Studio Suite
3

Renaissance Studio Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Renaissance Studio Twin Suite
4

Renaissance Studio Twin Suite

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Standard King Room
2

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Standard Twin Room
3

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Junior King Suite
3

Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Junior Suite Twin Beds
3

Junior Suite Twin Beds

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Deluxe King Room
2

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Superior King Room
3

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Superior Twin Room
4

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Single Room With Queen Bed
3

Single Room With Queen Bed

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Standard Room
4

Standard Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Hide Room Types

Guest Reviews(41)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.1
  • Location4.1
  • Service4
dombu
February 23, 2024
Hotel room is really nice , got balcony Location is good , walking distance to the station
J*
June 19, 2022
Locations is good. Service can be better, during the stay air-con spoiled and got downgraded to another lower grade room without apology or compensation.
Guest User
February 12, 2024
Chaotic management and arbitrary deductions! Domestic partners must pay attention to the confusion when booking this hotel. On the day of check-in, because there was an additional fee for bringing children, the note written by the front desk clerk was 80 euros ➕ city tax, which worked out to 200 euros for 2 days, and the payment was deducted on the same day. , signed by me. As a result, 237 euros were deducted at 7 o'clock in the morning on the day we left, and 90 euros were deducted for breakfast at noon. Because our schedule was early every day, we didn't book breakfast, and we didn't even have breakfast. Therefore, 2 charges were deducted without my knowledge. Only the first one was signed and understood by me, which led me to think that my credit card was stolen. Only through the credit card center did I find out that it was all deducted by this hotel! ! !
Original TextTranslation provided by Google
Guest User
February 4, 2024
This is the first time that children cannot stay in a standard double room without an extra bed. On the first day of check-in, the credit card pre-authorization amount was automatically deducted on the second day without notification or permission. During the inquiry process, I kept pretending that it was a system problem, the service was unfriendly, and it was a very bad experience. I highly doubt this is also a Renaissance Hotel
Original TextTranslation provided by Google
Greebluesky
October 29, 2023
Very poor service, unreasonable hotel.
Original TextTranslation provided by Google
Muer0601
August 21, 2023
Good location for shopping
Original TextTranslation provided by Google
Ravi
September 17, 2023
Overall, a good place to stay. For the price, I expected a little more in terms of elegance and luxury, but I can't think of a single complaint. The front desk and all hotel staff were very helpful and friendly. The location was extremely convenient with the train station just being less than a 5 minute walk away.
Ahmed
August 26, 2023
Room air conditioning unit was not cooling enough and moldy at the vent. Not expected from a five star hotel. Despite notifying reception nothing was done except for a thank you for notifying us. Will never stay there again.
Robert
July 23, 2023
Our stay at the Renaissance was very disappointing overall. The good: - Location is excellent - Front desk staff is polite The bad: - No bottled water in the room and 9chf per bottle if you ask for it at reception - No Do Not Disturb sign in our room, and had to deal with housekeeping knocking and asking them to come back later. Asked the front desk for a DND sign but never got one. - Excessive noise from the hallways and of doors being slammed shut constantly - Body wash ran out and wasn't refilled during our stay, and the trash can wasn't emptied on one of the days either. Also found hair that didn't belong to us in the bathroom. I believe the Renaissance hotel can and should do much better, and I'll be searching for a different hotel next time I visit Lucerne.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental
StyleBuffet, Set menu
AgeFee
Children 17 years old and under
CHF 20.00 (approx. $22.19) per person
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Clean
  • 4.2/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Sheets, towels, and clothing are washed at 60°C/140°F or hotter
  • Rooms are disinfected between stays
Show More

Property Description

  • Opened: 1906
  • Renovated: 2011
  • Number of Rooms: 87
The Renaissance Lucerne Hotel is a modern hotel in a historic city palace, 3 minutes' walk from Lucerne Train Station and 200 metres from Lake Lucerne. It features a third-party operated South American Restaurant and Bar. Free WiFi is featured throughout the property. At Pacifico Restaurant, guests can enjoy South American-inspired cuisine with ever-popular Fajitas, home-smoked Spare Ribs and the best steaks in town. A selection of classic drinks and the hotel's own cocktail creations in special sizes are served at Boca Grande Bar & Lounge. Guests can unwind in the lounge with a spacious seating area, coffee machine, PC, library, free WIFI, vending machine. All our rooms at the Renaissance are non-smoking rooms and feature wireless internet access, air-conditioning, mini-fridge, tea and coffee facilities (hot water kettle and coffee machine), Flat Screen TV, walk-in shower, hair dryer, lighted make-up mirror, premium bath facilities. We are located at walking distance (5 minutes) from Lucerne train station, Lake Lucerne, the world-famous Chapel bridge, the KKL Convention and Congress center, the Lion’s monument and historic city center.

Services & Amenities

Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at Renaissance Lucerne Hotel?

Prices at Renaissance Lucerne Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Renaissance Lucerne Hotel?

The closest airport is Buochs Airport. It is 17.71km from the hotel and approximately a 19minutes journey by taxi.

What are the check-in and check-out times at Renaissance Lucerne Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Renaissance Lucerne Hotel provide airport transfer services?

No, the Renaissance Lucerne Hotel doesn't provide airport transfer services.

What amenities and services does Renaissance Lucerne Hotel have?

Renaissance Lucerne Hotel has the following amenities and services: Hiking, Casino, Fitness Room.

Does Renaissance Lucerne Hotel have a swimming pool?

No, Renaissance Lucerne Hotel doesn't have a pool.

Does Renaissance Lucerne Hotel have fitness amenities?

Yes, Renaissance Lucerne Hotel has fitness amenities.

Does Renaissance Lucerne Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Renaissance Lucerne Hotel have non-smoking rooms?

Yes, Renaissance Lucerne Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Renaissance Lucerne Hotel provide breakfast?

Yes, Renaissance Lucerne Hotel provides breakfast.

About This Property

Nearest AirportBuochs Airport
Distance to Airport17.71KM
Nearest Train StationRigi Kulm
Distance to Train Station22.71KM
Average Price FromUSD476
Hotel Star Rating5