To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(80)
Positive reviews(79)
Reviews with photos/video(30)
Awesome rooms(33)
Large rooms(20)
Delicious breakfast(10)
Convenient parking(9)
Great value for money(8)
Awesome kitchen(6)
Many amenities(6)
Convenient location(5)
Negative reviews(1)
Mo_Salim
Premium Suite
Stayed in Jun 2026
Business traveler
23 reviews
9.5/10
Amazing
Posted on Jul 13, 2026
Great boat hotel, beautiful location close to the park in a good neighborhood. Parking was easy too.
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Guest User
Premium Suite
Stayed in Jun 2026
Family
5 reviews
10/10
Outstanding
Posted on Jul 11, 2026
Excellent hotel with very spacious rooms and a kitchen. It's a 15-minute walk to the city center, and there's a park nearby.
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Guest User
Deluxe Suite
Stayed in Apr 2026
Traveling with friends
55 reviews
10/10
Outstanding
Posted on Jun 2, 2026
The hotel boasts a great location and an elegant atmosphere. It's about a 30-minute walk from the train station, or just 4 bus stops away. You can pay for the bus with a credit card.
The room was spacious and bright, featuring a well-equipped kitchenette with a fridge, microwave, and a variety of seasonings.
Breakfast was excellent, offering freshly squeezed orange juice and even a small juicer for making carrot and apple juice. There was also a pancake machine. They had salmon, Spanish ham, and a wide array of fruits like kiwi, apples, peaches, bananas, and apricots.
All the hotel staff, from the front desk to the restaurant, were incredibly warm and friendly. They were very quick to address guests' requests.
I'll definitely choose this hotel again next time I'm in Lyon.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your detailed and enthusiastic feedback. We are delighted that you enjoyed the hotel’s location, the comfort and brightness of our rooms, and the kitchen facilities.It is also a pleasure to read that our breakfast, with its variety and fresh ingredients, as well as the helpfulness and kindness of our team, contributed to the success of your stay.Your loyalty and your intention to return are the greatest reward for our teams. We look forward to welcoming you again during your next stay in Lyon at the Warwick Reine Astrid Lyon.Sincerely,The Management
Guest User
Deluxe Suite
Stayed in Apr 2026
Family
32 reviews
10/10
Outstanding
Posted on May 15, 2026
I had a very satisfying stay, excellent value for money. The suite was spacious, elegantly decorated, and had a great view from the window. It's located in the safe embassy district. There's a dining and living area, and you can even do some simple cooking, highly recommended!
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback. We are delighted that you enjoyed the suite’s spaciousness, its amenities, and the comfort and elegance of the decor.We are very pleased to receive your recommendation.We look forward to welcoming you back to the Warwick Reine Astrid Lyon.Sincerely,The Management
Guest User
Premium Suite
Stayed in Feb 2026
Family
4 reviews
8.0/10
Very good
Posted on Mar 22, 2026
Just a little far from the downtown but in front of Tête d’or Park. Needs some refreshments but ok overall. Friendly, helpful and professional staff.
Response from Property: Dear Guest,Thank you for your feedback. We are delighted that our location across from Tête d’Or Park and the warm welcome from our team contributed to a pleasant stay. We have also taken note of your suggestion regarding some refreshments to be provided.We look forward to welcoming you back to the Warwick Reine Astrid – Lyon.Sincerely,The Management
Response from Property: Dear Guest,Thank you for your feedback. We are delighted that the cleanliness of the room, the comfort of the bedding, and the quality and freshness of our breakfast contributed to the success of your stay.We look forward to welcoming you back to the Warwick Reine Astrid Lyon.Sincerely,The Management
Guest User
Executive Suite
Stayed in Dec 2025
Family
1 reviews
7.5/10
Posted on Jan 5, 2026
The family suit was very nice for big mamilies with children.There was evwn kitchen in the suit so you could prepare your own breakfast and food.Personel was very friendly and helpfull.Nice location 20 min walk to city center and all attractions.Very nice and quite area.Car park awailable for 19EUR a night.They let us keep the car in the carpark until we left in the evening.
Response from Property: Dear Guest,We sincerely thank you for your excellent rating and for sharing your experience. We are delighted to hear that the family suite perfectly met your family's needs and that the fully equipped kitchen and overall comfort contributed to a pleasant stay.We are also pleased that our location, close to the city centre and the Tête d'Or park, as well as the availability of our car park and the professionalism of our team, met your expectations.We hope to have the pleasure of welcoming you back to the Warwick Reine Astrid very soon.Kind regards,The Management
Denis Both
Deluxe Suite
Stayed in May 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Jun 6, 2026
Great service, excellent location with good amenities. The only issue was a window that didn't close properly, so we could hear the road noise.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback. We are delighted that you enjoyed the quality of service, the location, and the amenities in your room.We apologize for the inconvenience caused by the window and the noise. Your comment has been noted and forwarded to our technical teams for review.We look forward to welcoming you back to the Warwick Reine Astrid Lyon.Sincerely,The Management
Guest User
Deluxe Suite
Stayed in Mar 2026
Family
1 reviews
9.5/10
Amazing
Posted on Apr 12, 2026
The hotel is in a great location—well-appointed, refined, and quiet, facing a park. You can catch a bus right outside, making it very convenient to reach the train station and the city center.
The front desk and concierge services are very attentive and thoughtful. The hotel has a more classical style, and even the public restrooms are very clean. The room includes a separate kitchen, which is very convenient.
However, there are a few drawbacks:
1. The air conditioning is not in operation recently, so the room feels rather stuffy.
2. The size and comfort of the pillows may vary from person to person, but I personally didn’t find them very comfortable.
3. The large shower head has some water stains, hence slightly clogged, causing the water flow to be less smooth.
Response from Property: Dear Guest,Thank you for taking the time to share your experience in such detail. We are delighted that the location, the peaceful atmosphere of the hotel, and the attentive service provided by our front desk and concierge teams contributed to the quality of your stay.We have also taken note of your comments regarding the comfort of the room and certain amenities. We have specifically addressed these issues with our technical teams to verify and correct the items mentioned, as part of our commitment to continuous improvement.We look forward to welcoming you back to the Warwick Reine Astrid Lyon under improved conditions.Sincerely,The Management
Guest User
Executive Suite
Stayed in Mar 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on May 9, 2026
Exceeded expectations in all aspects, perfect for business trips and family travel. Highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your wonderful feedback. We are delighted that your stay exceeded your expectations and that it met your needs so well, whether for a business trip or a family vacation.We are very pleased to receive your recommendation.We look forward to welcoming you back to the Warwick Reine Astrid Lyon.Sincerely,The Management
Guest User
Premium Suite
Stayed in Apr 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Jul 12, 2026
Good service, but the shower needs a bit more attention to cleanliness.
Original textTranslated by Google
Guest User
Premium Suite
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 8, 2026
Lovely establishment, well-located. Charming and empathetic staff.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your feedback. We are delighted that you enjoyed the location of our hotel as well as the kindness and thoughtfulness of our team.Your compliments are a wonderful recognition for our staff, who strive every day to provide a warm welcome to our guests.We look forward to welcoming you back to the Warwick Reine Astrid Lyon.Sincerely,The Management
Guest User
Privilege Suite
Stayed in Jun 2025
Family
6 reviews
9.5/10
Amazing
Posted on Jul 17, 2025
Very Spacious . The room are very nice , clean and tidy . The staff there are very helpful . Very good to have a kitchen for preparing breakfast for the whole family .
Guest User
Premium Suite
Stayed in Aug 2025
Family
13 reviews
9.0/10
Great
Posted on Sep 12, 2025
Spacious and clean room with good location. If the living room has ceiling lights and the kitchen equips with oven would be prefect.
Response from Property: Dear guestThank you very much for taking the time to write this comment! We are delighted that you enjoyed the space, cleanliness, and location of your room at the Warwick Reine Astrid. Your suggestions for improvement are valuable and we take them seriously.We hope to have the pleasure of welcoming you back very soon.Best regards,The Management
AngieN
Privilege Suite
Stayed in Jun 2025
Family
3 reviews
9.5/10
Amazing
Posted on Jul 20, 2025
We stayed at their suite for 2 nights. Absolutely worth every penny we paid. Very large room with a small kitchen enough to cook a light meal for a small family. Beds are comfy. Location is quiet. We drove around the city so cannot comment on public transport. They have a carpark in the building. Restaurant for dinner and breakfast room are both up to par. We enjoyed our stay very much. Would recommend, and we plan to try out other hotels in the same brand in the future!