Royce Hotel & Casino

Royce Hotel & Casino Reviews

Royce Hotel & Casino

Manuel A. Roxas Highway, Corner Ninoy Aquino Avenue Zone, Clark Freeport, Mabalacat, Pampanga, 2023, PhilippinesView hotel details
Royce Hotel & Casino
Royce Hotel & CasinoRoyce Hotel & CasinoRoyce Hotel & Casino
Check available rooms for your travel dates
We Price Match

Guest Reviews of Royce Hotel & Casino

8.2/10
Very good
253 reviews
Verified reviews
Location8.7
Amenities7.7
Service8.3
Cleanliness8.2
Filter by:
Sort by:
All reviews(253)
Positive reviews(237)
Reviews with photos/video(68)
Awesome stay(59)
Great service(50)
Delicious breakfast(37)
Large rooms(23)
Delicious buffet(22)
Clean pool(11)
Great swimming pool(11)
Family activities available(5)
Negative reviews(16)
Guest User
Deluxe King Room, Old Tower
Stayed in May 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jun 3, 2026
Comfortable, clean, accessible to all and friendly staf
Response from Property: Thank you for your outstanding review! We’re glad you found our hotel comfortable, clean, accessible, and supported by friendly staff. We hope to welcome you back again soon!
Guest User
Deluxe King Room, Old Tower
Stayed in Jan 2026
Couple
65 reviews
9.5/10
Amazing
Posted on Feb 15, 2026
Hotel has a casino, staff are accommodating near restaurants, rooms are spacious, breakfast buffet ok but not great, overall good hotel except the AC was way too cold, called maintenance twice but to no avail
Response from Property: Thank you for your feedback! We’re glad you enjoyed our spacious rooms, accommodating staff, and overall stay. We apologize for the issue with the AC and appreciate your comments, which will be shared with our team for improvement. We hope to welcome you back again soon!
Gracia Guevara
Deluxe King Room, Old Tower
Stayed in Jan 2026
Family
17 reviews
10/10
Outstanding
Posted on Feb 15, 2026
We stayed overnight for a fun run event and it was conveniently located near Clark Parade Grounds. Apart from its accessibility to other establishments, we loved how accommodating their staffs were as well as the good quality of food that they served during the breakfast buffet.
Response from Property: Thank you for your wonderful feedback! We’re glad you enjoyed our convenient location, accommodating staff, and quality breakfast buffet. We hope to welcome you back again soon!
ericaguanlao
Deluxe Twin Room, Old Tower
Stayed in Apr 2026
Business traveler
5 reviews
9.0/10
Great
Posted on May 26, 2026
Malinis at masarap ng pgkaen👌
Response from Property: Thank you for your great feedback. We’re happy to know you enjoyed our cleanliness, amenities, surroundings, and delicious food. We also appreciate your comment about the service and will continue to improve. Hope to welcome you back again soon at Royce Hotel & Casino!
KJOUN
Deluxe King Room, Old Tower
Stayed in Dec 2025
Solo traveler
10 reviews
3.0/10
Posted on Jan 16, 2026
I was in the old wing, and the windows didn't open. The next morning, my nose and throat were very congested and dry because I couldn't get any fresh air circulating. I also got bug bites, and when I reported it to the front desk, they moved me to another room with windows that opened... but then I couldn't close them. So I spent two days with an open window. They offered no apologies or consideration whatsoever. Absolutely do not stay here. There are plenty of better places at half the price of this hotel.
Original textTranslated by Google
Response from Property: We’re very sorry for the unpleasant experience you had. We sincerely apologize for the issues with your room, including the ventilation, bug bites, and lack of proper resolution. Your feedback will be shared with our team to ensure improvements are made. We regret the inconvenience caused and hope to provide a better experience in the future.
Shar Canda
Deluxe Twin Room, Old Tower
Stayed in Nov 2025
Family
1 reviews
6.5/10
Posted on Mar 23, 2026
Decent price for a 1-night stay. The hotel was not really great, but it was okay and served its purpose. Good enough if you just need a place to sleep.
Response from Property: Thank you for your feedback. We’re glad the stay met your basic needs and appreciate your comments as we continue to improve.
Guest User
Deluxe King Room, Old Tower
Stayed in Apr 2026
Family
1 reviews
8.0/10
Very good
Posted on May 23, 2026
Surely back.
Response from Property: Thank you for your feedback. We look forward to welcoming you back again soon at Royce Hotel & Casino!
Maria Gayle
Deluxe King Room, Old Tower
Stayed in Dec 2025
Traveling with friends
2 reviews
9.0/10
Great
Posted on Feb 11, 2026
Near airport. Accommodating staffs. Clean and spacious rooms.
Response from Property: Thank you for your feedback! We’re glad you enjoyed our convenient location, accommodating staff, and clean, spacious rooms. We hope to welcome you back again soon!
JEN CAYANAN
Deluxe Triple Room, Old Tower
Stayed in Oct 2025
Family
4 reviews
9.0/10
Great
Posted on Nov 19, 2025
We had a great time during our stay in this hotel. Great location, great food and services.
Response from Property: Thank you for your wonderful feedback! We’re glad you enjoyed our location, food, and services. We hope to welcome you back again soon!
ESK K
Deluxe King Room, Old Tower
Stayed in Jan 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Mar 11, 2026
Approachable staff and clean hotel…
Response from Property: Thank you for your feedback! We’re delighted you enjoyed our approachable staff and clean hotel. We hope to welcome you back again soon!
AlexBoy1230
Deluxe Twin Room, Old Tower
Stayed in Mar 2026
Family
7 reviews
7.0/10
Posted on Jul 11, 2026
The front office staff were professional and kind. With a swift check in process. Rooms are neat and clean with enough bathroom and room amenities.
Response from Property: Thank you for your kind feedback! We're delighted to hear that you appreciated our professional front office team, efficient check-in process, and clean, well-equipped rooms. We hope to welcome you back again soon!
GIDEON DANIEL
Deluxe King Room, Old Tower
Stayed in Apr 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on May 20, 2026
The hotel is very beautiful and the hotel very near to clark airport so comfortable
Response from Property: Thank you for your outstanding 10/10 feedback. We’re delighted you enjoyed the beautiful hotel and found the location convenient and comfortable near Clark Airport. We hope to welcome you back again soon!
Anonymous User
Premium Twin, New Tower
Stayed in Feb 2026
Family
5 reviews
8.0/10
Very good
Posted on Mar 23, 2026
We stayed here overnight only. But this was our fouth time at Royce Hotel. The staffs were courteous and helpful. The hallway smells good. There were restaurants also inside so you don't need to eat outside.
Response from Property: Thank you for your continued support! We’re glad you enjoyed your stay and our courteous staff. We look forward to welcoming you back again soon!
Guest User
Premium Twin, New Tower
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 9, 2026
Had a great stay! We loved the breakfast buffet. Will definitely book again 😁
Response from Property: Thank you for your outstanding review and perfect ratings across all categories! We’re glad you enjoyed your stay, especially the breakfast buffet. We truly appreciate your support and look forward to welcoming you back again soon!
shervids
Premium King, New Tower
Stayed in Jul 2025
Couple
9 reviews
10/10
Outstanding
Posted on Oct 3, 2025
Very nice place me and my husband always have fun in the big mirror in our room so big room very nice nxt time we stay again there🥰
6/9
Response from Property: Thank you for the outstanding review! We’re delighted you and your husband enjoyed your stay and our spacious rooms. We look forward to welcoming you back again soon!