MGM Macau

MGM Macau Reviews

MGM Macau

Avenida Dr. Sun Yat Sen, NAPE, Macau, Macau Peninsula, Macau, ChinaView hotel details
MGM Macau
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Guest Reviews of MGM Macau

9.5/10
Amazing
29 reviews
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(29)
Positive reviews(29)
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Great service(8)
Guest User
Grand Room
Stayed in Jun 2026
Business traveler
3 reviews
6.5/10
Posted on Aug 6, 2026
A bit disappointed. A room costing over 3,000 RMB here is smaller than rooms costing 1,000 or 2,000 RMB elsewhere.
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Response from Property: 親愛的 M25i5sqcp****,感謝您選擇入住美高梅，並與我們分享您的入住體驗。您的寶貴意見我們已經轉達至相關部門。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。我們期待您再次光臨美高梅，為您提供更加優質的服務。祝您生活愉快！酒店客務部謹啟
Guest User
Grand King Room
Stayed in Dec 2025
Other
210 reviews
10/10
Outstanding
Posted on Jan 11, 2026
The room was clean and bright, conveniently located, and well-equipped. Check-in was smooth, and Yang Xiaojun, a lovely lady, showed us to room 1333, which was spacious and bright, and we were very happy with it. A big thank you to Yang Xiaojun for preparing fruit and gifts in the room – it was a touching gesture! Definitely five-star worthy. Five stars to the front desk manager and all the staff, and five stars for the floor cleaning service!
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6/9
Response from Property: Dear 286005****, thank you for choosing to stay at MGM and sharing your experience with us! Your valuable feedback is our greatest support and encouragement, and we also appreciate your recognition and praise of our team members. MGM hopes you have a wonderful trip and a happy and fulfilling future. We look forward to providing you with even better and more attentive service next time. Wishing you a pleasant stay! Sincerely, Guest Services
Guest User
Grand King Room
Stayed in Feb 2026
Couple
10 reviews
10/10
Outstanding
Posted on Apr 4, 2026
The hotel is incredibly beautiful! Luxurious. I will definitely come back again.
Original textTranslated by Google
Response from Property: Dear Guest,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,Rooms
Guest User
Grand Deluxe Ocean View Twin Room
Stayed in May 2026
Couple
2 reviews
8.0/10
Very good
Posted on Jul 3, 2026
The location was very convenient for my itinerary.
Original textTranslated by Google
Response from Property: 親愛的顧客,感謝您選擇入住美高梅並與我們分享您的入住體驗！您的寶貴意見是對我們最大的支持與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。我們期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！酒店客務部謹啟
Wuzelong
Grand Deluxe Ocean View King Room
Stayed in Oct 2025
Couple
45 reviews
10/10
Outstanding
Posted on Nov 4, 2025
The environment is excellent, with everything you need for dining, entertainment, and leisure. The only downside is that Trip.com charges too much. And definitely don't book breakfast through them – it adds over 1000, while buying it on-site is only 280 AUD.
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Response from Property: 親愛的 武澤龍,感謝您選擇入住美高梅並與我們分享您的入住體驗！您的寶貴意見是對我們最大的支持與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。我們期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！酒店客務部謹啟
Anonymous User
Grand Deluxe Ocean View King Room
Stayed in Nov 2025
Traveling with friends
25 reviews
10/10
Outstanding
Posted on Jan 30, 2026
Environment: The scenery is beautiful and convenient.
Original textTranslated by Google
Response from Property: 親愛的 顧客,感謝您選擇入住美高梅並與我們分享您的入住體驗！您的寶貴意見是對我們最大的支持與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。我們期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！酒店客務部謹啟
Guest User
Grand Deluxe Ocean View King Room
Stayed in Oct 2025
Other
4 reviews
9.5/10
Amazing
Posted on Dec 14, 2025
Quite comfortable and clean.
Original textTranslated by Google
Response from Property: 親愛的 顧客,感謝您選擇入住美高梅並與我們分享您的入住體驗！您的寶貴意見是對我們最大的支持與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。我們期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！酒店客務部謹啟
Huanxisha0728
Grand Deluxe Ocean View Twin Room
Stayed in Mar 2025
Business traveler
10 reviews
9.0/10
Great
Posted on Apr 23, 2025
It's quite old and not great value for money.
Original textTranslated by Google
Response from Property: 親愛的 Loutai,感謝您選擇入住美高梅，並與我們分享您的入住體驗。您的寶貴意見我們已經轉達至相關部門。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。我們期待您再次光臨美高梅，為您提供更加優質的服務。祝您生活愉快！酒店客務部謹啟
Xushanhu
Grand Twin Room
Stayed in Jan 2026
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Feb 4, 2026
Awesome 👏🏻
Original textTranslated by Google
Response from Property: 親愛的 Xushanhu,感謝您選擇入住美高梅並與我們分享您的入住體驗！您的寶貴意見是對我們最大的支持與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。我們期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！酒店客務部謹啟
Guest User
Grand King Room
Stayed in Jan 2025
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Mar 6, 2025
All very good, really pleased 
Response from Property: 親愛的 D54933****,感謝您選擇入住美高梅並與我們分享您的入住體驗！您的寶貴意見是對我們最大的支持與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。我們期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！酒店客務部謹啟
XiaolajiaoJOJO
Grand Twin Room
Stayed in Nov 2024
Family
11 reviews
10/10
Outstanding
Posted on Dec 12, 2024
At least ten likes, free upgrade to sea view room, the handsome guy at the front desk is super good, actively helping the elderly, the room is large, clean and bright, very satisfied! You can also visit the Yuanmingyuan animal head exhibition for free, which is a feast for the eyes!
Original textTranslated by Google
Response from Property: Dear Pepper JOJO, thank you for choosing to stay at MGM and sharing your stay experience with us! Your valuable opinions are our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "Beauty" journey will be satisfactory, and your "Beauty" day in the future will be happy and smooth. We look forward to providing you with more high-quality and considerate services next time, and wish you a happy life! Sincerely, Hotel Guest Services Department
Guest User
Grand Twin Room
Stayed in Nov 2024
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Dec 17, 2024
Comfortable accommodation, good service attitude, strong hotel design, nice scenery outside the window
Original textTranslated by Google
Response from Property: Dear M851496****, Thank you for choosing to stay at MGM and sharing your experience with us! Your valuable feedback is our greatest support and encouragement, and it is also the driving force for our improvement. MGM hopes you have a wonderful trip and a happy and fulfilling future. We look forward to providing you with even better and more considerate service next time. Wishing you a pleasant stay! Sincerely, Guest Services
Guest User
Grand Deluxe Ocean View Twin Room
Stayed in Dec 2024
Family
24 reviews
9.5/10
Amazing
Posted on Jan 29, 2025
Service: It was quite professional. They also prepared birthday cakes for children. However, Ctrip told us that baby strollers were provided free of charge for children under five years old. We were under five years old, but the hotel did not support it. They said they could add an extra bed, but they waited until we fell asleep at nine o'clock and called to ask if we still needed it. It was really uncomfortable to be woken up. In addition, the buffet breakfast was not very rich. Compared with the Four Seasons we stayed in before, it still needs to be improved
Original textTranslated by Google
Response from Property: Dear M44984****, thank you for choosing to stay at MGM and for sharing your experience with us. We have forwarded your valuable feedback to the relevant department. MGM hopes you have a wonderful trip and a happy and fulfilling future. We look forward to your next visit to MGM and providing you with even better service. Have a pleasant stay! Sincerely, Guest Services
🌼haizima
Grand Twin Room
Stayed in Dec 2024
Family
19 reviews
10/10
Outstanding
Posted on Jan 21, 2025
Satisfied with the service, very patient. Pajamas and extra gifts were placed before going to bed every night. Very happy to stay ~
Original textTranslated by Google
Response from Property: 親愛的 ŞĦÅ, 感謝您選擇入住美高梅並與我們分享您的入住體驗！您的寶貴意見是對我們最大的支持與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。 我們期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！ 酒店客務部 謹啟
Anonymous User
Grand Deluxe Suite
Stayed in Apr 2024
Family
27 reviews
7.5/10
Posted on May 31, 2024
The hotel service is very good, but the facilities are a bit old. I learned that the upper floors of the hotel are also being renovated, and I am looking forward to seeing the results. After all, in Macau, this hotel is still very desirable.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MGM and sharing your stay experience with us! Your valuable opinions are our greatest support and encouragement, and also the driving force for our progress. MGM hopes that your "Beauty" journey will be satisfactory, and your "Beauty" day in the future will be happy and smooth. We look forward to providing you with more high-quality and considerate services next time, and wish you a happy life! Sincerely, Hotel Guest Services Department