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Explore Guest Reviews of Hotels in Machelen

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Holiday Inn Brussels Airport
4.4/554 Reviews
In my experience hotels such as the Holiday Inn Airport Brussels are few and far between. They were prompt, efficient, had answers to all our questions, and catered to our whims. The lobby/main floor caters to the comforts of their guests with a lounge area, bar area, restaurant area, and an outdoor area. The breakfast and dinner was superb (I had the salmon for dinner). Perhaps an improvement could be made to the three slight level differences in the room as it would be safer for those who are a bit wobbly on their feet.
Residence Inn Brussels Airport
4.3/551 Reviews
The room was large, clean and very comfortable. It had a sofa, a small bar counter, and a kitchen, so it was a very enjoyable stay. I was able to show my smartphone screen on the TV, so I enjoyed watching Youtube with my friends. The location was bad as there was no shuttle bus and there was nothing around, but the hotel itself was very good.
Ibis Brussels Airport
3.7/564 Reviews
Arrived very late on a coach trip no meal but after a long day just wanted to sleep , cases brought to our room ,bath and a shower lovely hot water , comfortable bed plenty off room kettle coffee but no English tea or sugar , breakfast next morning good but once’s age could have been hotter no English tea at breakfast.
Novotel Brussels Airport
4.5/561 Reviews
The hotel was rooms were clean and the beds were comfortable. The staff was courteous and professional. Check-in and check-out was efficient and quick. The airport shuttle ran frequently and was reliable.
Ibis Budget Hotel Brussels Airport
3.7/560 Reviews
I stayed here with colleagues 3 times in 8 days. The first visit I was greeted by a most friendly, understanding, humorous and friendly man who could not have made the process any better. The second visit the man hadn't a smile or any warmth in his greeting. The third time possibly due to my colleague and I trying to discuss that we didn't like having to run the gauntlet of smokers outside the only entrance and it being enclosed on 3 sides we were met with distain, sarcasm, sideways looks between colleagues and frank rudeness. There was no attempt to even try to apologise, quiet the opposite in fact being told that ”it's outside so doesn't matter!” Customer service needs attention. Rooms clean, needs comfy, breakfast adequate. Restaurant available in the next door Ibis standard hotel. Staff here very pleasant. Food below average. Position was great for our needs. Plenty of car parking. Pay at reception for parking of you require a receipt otherwise the barrier doesn't give you one and you have to go back to reception to request one to be emailed to you.
Pentahotel Brussels Airport
4/585 Reviews
We had been on a coach trip all around Europe, and stayed at this ”hotel” on our way back to Calais. I can honestly say it was the worst place I have ever stayed in. It was dark, and dingy, no decent lighting. We arrived about 8pm, all hungry, and we had a choice of 2 stews or pizza. The room was so tiny, we could not put 2 cases anywhere, I ended up putting mine by the door, which, really, would have been a fire hazard, as you couldn't get to the door in an emergency. The curtains were hanging off the rail, the pictures were all crooked, walls were thin, and we could hear everything our neighbours were saying. No tea or coffee in the room. One of our group, their room wasn't even ready, it was disgusting. Breakfast was awful, just ”continental”. The ”hot” water for tea, was luke warm. Could not use. The toaster didn't work properly and the staff ended up taking it away! As said before, the lighting was practically non-existent, could not see what you were eating. Coach companies - DO NOT USE THIS PLACE. It put a really damper on our otherwise great holiday. In the morning, our drivers ended up collecting all the cases from the rooms because ”the porterage person” hadn't turned up that day!!

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