Location: The hotel boasts an excellent, central location, right in the heart of the city. The metro is approximately 50 meters away, and a taxi ride from the airport takes about 30-40 minutes. There are plenty of restaurants and bars downstairs, and many attractions are within walking distance.
Facilities: The hotel is quite new, and I didn't encounter any broken facilities during my stay. I really liked the decor, though the room size is quite small. I'd recommend booking a room with a terrace; I was lucky enough to get one with the largest terrace, and it was lovely to sit out there in the mornings and evenings. It would be perfect if the room came with a small kettle.
Cleanliness: There were some minor stains on the bed sheets, but I didn't find any other cleanliness issues.
Service: The front desk service was quite fast, but there wasn't really any 'service with a smile.' The female staff member who checked me in just took my passport, collected the deposit, and handed over the room card – that's it. The next day, I went down to the front desk with a small issue, and a male staff member (who seemed very professional and explained things clearly, perhaps a manager) helped me resolve it.
Overall, if you're only in Madrid for a short trip of one or two nights and your budget is under 1000, I think this hotel is a good choice.
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