Guest User
January 31, 2023
Y Hotel located in an unbeatable area of Madrid, right next to the San Miguel market, and the main square. Puerta del Sol is a five-minute walk away, and from there to other emblematic points of the city. A 10 for the location. Regarding the Hotel, I have doubts that it is a true four-star, because from my point of view it does not have the characteristics of one of that category. The room is large, but it has the problem of a lot of noise at night, being located in a hotel area. The noise is significant until the wee hours of the morning, and also from very early due to the delivery guys. The hotel staff is extremely pleasant, professional, helping the traveler at all times in everything that has been requested. It is the best of the entire stay. My return trip left in the afternoon and they kept my luggage free of charge for the hours that were necessary. All the staff, from the first to the last, pleasant, friendly, involved with the client.
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