Rimondi Grand Resort & Spa

We have just returned from the most relaxing resort I have ever been to. We stayed in a junior suite and the private pool was fabulous. All the staff, from the moment we arrived, couldn’t have done more for us and were so accommodating and helpful. Check in was very quick and efficient and we were helped with our bags to our room. The hotel is set in gorgeous surroundings on a hillside overlooking the sea and there is a regular bus that takes you to their beach every 30 minutes or so throughout the day, as well as a taxi service for €9 return that takes you to the town of Rethymno. Really easy and quick to book cleaning for the next day. Just a few taps on their website. The cleaners left the room spotless and were really friendly. Do your research before you come here - if you’re looking for a lively hotel with entertainment every night, this is not the place for you. There is entertainment in the square twice a week - when we were there, there was greek dancing and a Latin night and the staff really make it fun. If you want a peaceful, serene holiday with picturesque surroundings then you will adore this. There are three pools, all with fantastic views and always spare sun beds. I have seen reviews where there are complaints about a tourist tax - I thought this was well known and we were aware of it before we arrived. This is also not hotel specific - it is set by the government. Food was aplenty and there was lots of variety to suit everyone. It is replaced regularly and everything is delicious and fresh, with lots of traditional greek food, as well as dishes to cater to the less adventurous. There are two main restaurants and three bars set around the hotel so you’re always close by, regardless of where your room is in the complex. When we checked out and our bands were taken off, we were told that we could still help ourselves to food and drink in the restaurant Villani until it was time to leave which was incredibly kind of them. We will definitely be returning, thank you for such a wonderful holiday!

Just back from the most gorgeous relaxing week in thus resort. We stayed in a junior suite with private pool. The room and pool were gorgeous very clean and perfect for what we needed. First time going all Inclusive and after reading through some reviews we were a little apprehensive about how we would find it. However the food was gorgeous plenty of choices at all sittings. The staff were very friendy, happy and attentive and nothing was ever too much. Please note though we heard quite a few people complaining that they didn't know they had to pay €10 per night per room in cash for the tax. We were made aware of this via our booking on love holidays though. We also heard people's complaining that the spa trea**ents weren't included in the holiday and any trea**ents were to pay for extra....again we were made aware of this before hand. Overall a gorgeous resort with three separate pools loads of chilled out terraces and seating areas and self serve beer, wine an soft drinks. I wouldn't say its a massive party holiday as there is only entertainment time per week but again this was described as a romantic relaxing holiday and that's exactly what we found. Can't wait to come back again.

I cannot stress enough that this hotel is NOT a 5* at all. We would rate it a 3* at most but a local taxi driver told us that in Greece it is classed as a 2* so that says it all. Arrival We arrived at the hotel around 11pm on the 14th April. On check in we was sat down with the manger who showed us a list of the rules/opening times etc and told us to read them there. I was too tired to read it all so I took a photo instead. She then told us we had to pay €10 per night per room for city tax so that was €140 for us as we had two rooms for a 7 night stay. This did come as a shock to us as there was no mention of the city tax and we were told it had to be paid in cash, as card payment is not accepted for city tax. We didn’t say anything and just paid it there and then as we was too tired to bother, and just wanted to rest. We was then showed to our rooms by a member of reception. We had been travelling for over 10hrs so we was hungry, thirsty and tired. On the list they showed us, stated that we could order room service. Which despite paying for all inclusive is €5 for the service plus the cost of any items you order. (so be aware of this as it’s not included in your all inclusive) So we placed the order at 23:30 room service stops at 1am as stated in the rules. So at 00:45 and still no food or drink, we decided to call reception. The card says to press option 9 to get through, the only problem is they have no phones in any of the rooms to call them!! So using our mobiles instead we called them. A guy at reception answered and said that he will call the bar to see where our food was. He then came back to us, and said sorry room service stops at 00:30 so we said but on the list your manager provided to us on arrival it states 1am and we ordered it at 23:30pm Anyway, we wasn’t allowed anything so we had to go without. The shop was also shut so we had no choice but to wait it out until morning. Food Food is not good at all. Myself and my husband had bad stomachs for 2 days from eating it. The eggs are slimy and under cooked and everything just tastes awful and cold. We was too scared to touch any meat after suffering from bad stomachs, so We lived off of chip rolls for the rest of the week. The soft drinks are also flat. There are flys absolutely everywhere crawling all over the food, the tables and the windows and you are bating them away whilst eating. This is particularly bad in the downstairs pool areas where you can get pizzas and sandwich’s during the day. Now I know it can’t be helped entirely but there is nothing to try to deter them. No food covers of any sort or fly traps in sight. That to me is majorly off putting, a load of fly’s vomiting all over the food you’re expected to eat!! Absolutely vile!! Alcoholic drinks for spirits start at 7pm and end at 22:50pm you can get cocktails that are pre mixed and taste awful or some flat larger. But that’s your lot. Luckily we’re not really drinkers so this didn’t faze us but if you

Here the food is AMAZING all inclusive with a great breakfast,lunch and dinner.Tons of public pools and private pools,park,on site shop and shuttle buses to take you to the beach and the town. Amazing views and sunsets. I totally recommend going with friends,family,partners.

I stayed a week at the resort with a girlfriend and everything was great. Resort for the most part was pleasant. Several pools to choose from, 2BR unit was beautiful with private pool, shuttle to a beach that was so rocky but overall nice resort. I would like to recommend some suggestions: have the housekeeping to knock before entering, would be nice to have a smoking section at the pool away from nonsmokers, electrical outlets somewhere in the sitting pool area, and keep pool open til 9p instead of 7p. Lastly, it’s a hilly resort up n down up n down so make sure you are fit enough to walk it.

Amazing! Staff are so friendly rooms are lovely, hotel is beautiful food is decent snack bar etc we had a room with our own pool which id choose again. The staff can't do enough for you and are the friendliest people you'd ever meet. I'd defo go again Yamas! 🍹

Rimondi Grand Resort has been everything we expected and more! Upon arrival me and my boyfriend were gifted a room upgrade with a private pool, free of charge. The views are amazing at this resort and so far we are having a very relaxing time here.

So far me and my partner have thoroughly enjoyed our experience here at Rimondi Grand Resort. Our favourite things of our holiday so far have been the food on offer. The amazing views and the great variety of pools we have to chose from. Staff are lovely and friendly, we were also very kindly gifted a room upgrade on arrival😁

Location is perfect just 15 minutes outside of Rethymno. Beautiful scenery from every angle. Stayed for 7 nights using an all-inclusive package. Arrived very late but reception staff still were very upbeat and friendly. We were kindly upgraded to a room with its own private pool. The resort did not disappoint with the all-inclusive buffet style food. Breakfast, lunch and dinner served with traditional Greek cuisine while also catering to other cultures too. There are several pools located around the resort, all with accompanying bars which the bartenders will serve you will a smile. Did not get to use the spa facilities but will definitely be back to test them out. The resort is also very friendly to its feline friends who love to pay a visit when you are by the pool. Would 10/10 recommend!!