Harper Perintis by Aston Reviews

Response from Property: Dear Valued Guest, We are absolutely thrilled to receive your glowing recommendation and positive feedback about your recent stay with us. Your satisfaction and comfort are our top priorities, and we are delighted to learn that you had an exceptional experience from the moment you arrived.It brings us great joy to hear that you found our services operators, transport pick-up from the airport, reception team, and rooms to be of high quality. Providing exemplary service and ensuring a seamless experience for our guests are at the core of our values, and we are thrilled that we were able to exceed your expectations.Our team works diligently to ensure that every aspect of your stay is met with excellence, and your kind words serve as a testament to their hard work and dedication. We will be sure to pass along your appreciation to all our staff members involved in making your stay memorable.We are committed to providing personalized and exceptional service to each and every guest. Your recommendation means the world to us, and we are truly grateful for your support.Once again, thank you for choosing us. We value your patronage and look forward to the opportunity to host you again in the future.Best Regards, Hotel Management

Response from Property: Dear Ibu Maheswari, Thank you for taking the time to leave such a positive review of your stay with us! We are thrilled to hear that you found our check-in and check-out process easy and that our staff, both at the Front Office and Concierge, were friendly and helpful throughout your stay.We're delighted that you had a great experience using our hotel rental car service for your trip to Maros and Bantimurung, and we're pleased to hear that you found the service to be professional. Your satisfaction is our top priority, and we're glad that we could contribute to making your trip enjoyable.We look forward to welcoming you back for another stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Hotel Management

Response from Property: Dear Bapak Franky, Thank you for choosing Harper Perintis Makassar as your accomodation, We apologize for the inconvenience and the unsettling experience you encountered during your stay with us. Your comfort and safety are our top priorities, and we regret that we fell short of meeting your expectations in this instance.Regarding the issue with the air conditioning, we apologize for the inconvenience it caused you. We appreciate your patience as our technician attempted to resolve the issue, and we're sorry to hear that the problem persisted. We're glad that we were able to relocate you to a new room promptly, but we understand that the process took longer than expected.As for the incident with someone attempting to enter your room at 4 am, we sincerely apologize for this alarming situation. This is certainly not the level of service and security we strive to provide to our guests. We have taken immediate steps to investigate this matter and to ensure that proper security measures are in place to prevent such incidents from happening in the future.We understand your frustration, and we apologize for any distress this may have caused you. Your feedback is invaluable to us, and we will use it to improve our services and prevent similar occurrences in the future.If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to restore your confidence in our hotel during any future visits.Regards, Hotel Management

Response from Property: Dear Valued Guest, We wanted to take a moment to express our heartfelt gratitude for your continued patronage and loyalty to our hotel. Your presence is always a delight to us, and we are truly honored to have you as a regular guest.It brings us great joy to know that you feel recognized and appreciated during your stays with us. Building meaningful relationships with our guests is something we hold dear, and it is incredibly rewarding to hear that you feel welcomed and acknowledged by our team.Your loyalty means the world to us, and we are dedicated to ensuring that each of your visits is met with the highest level of service and hospitality. Whether it's a warm greeting upon arrival, personalized attention to your preferences, or simply a friendly smile, we want you to feel at home whenever you stay with us.As a token of our appreciation for your continued support, we would like to extend a special thank you. Please know that you are always welcome at Harper Perintis Makassar, and we are here to make each of your stays memorable and enjoyable in every way possible.If there is anything specific you would like us to do to enhance your future experiences with us, please do not hesitate to let us know. Your feedback is invaluable to us, and we are committed to exceeding your expectations time and time again.Thank you once again for choosing us as your home away from home. We look forward to welcoming you back for many more memorable stays in the future.Best Regards, Hotel Management

Response from Property: Dear Valued Guest,Greetings from Harper Perintis Makassar . .Thank you for your review of our hotel. We appreciate your honest feedback as it helps us identify areas that need improvement.We sincerely apologize for the inconvenience caused by the thin walls and the noise from other rooms and floors. We understand that a peaceful and quiet environment is crucial for a comfortable stay, and we will make every effort to address this issue and minimize disturbances.Regarding the in-room dining plates left in the corridor, we completely understand how unappealing and unpleasant this can be. Our housekeeping team will be reminded to promptly collect and clean up after in-room dining to maintain a clean and hygienic environment.We apologize for not meeting your expectations with the amenities provided in the room. Your feedback is valuable, and we will take it into consideration as we continue to improve and upgrade our facilities to meet the standards expected of a 4-star hotel.The lighting in the rooms and corridors is another area we'll review carefully. We want our guests to feel comfortable and safe at all times, and proper lighting is essential for achieving that. Rest assured, we will work on enhancing the lighting in both the rooms and corridors to create a more pleasant ambiance.We are delighted to hear that our staff was friendly and accommodating during your stay. They take great pride in providing exceptional service, and we'll pass on your compliments to motivate them further.Once again, we apologize for the inconveniences you experienced during your stay. Your feedback is highly appreciated, and it will be used to make the necessary changes to ensure a better experience for all our guests. If you decide to give us another chance in the future, we'd be more than happy to welcome you back and show you the improvements we've made. Thank you for choosing our hotel, and we hope to see you again soon.Regards,Management Hotel

Response from Property: Dear Valued Guest, We would like to extend our sincere gratitude for taking the time to share your positive feedback with us. It brings us immense joy to hear that you found our rooms clean and pleasant, and that you enjoyed the prime location of our hotel.Ensuring a comfortable and enjoyable stay for our guests is our utmost priority, and we are thrilled that we were able to meet your expectations. Your kind words about the cleanliness and quality of our rooms motivate us to maintain the highest standards of hospitality.We are also pleased to know that our hotel's location suited your needs perfectly. We understand the importance of convenience and accessibility for our guests, and we are delighted that our prime location added value to your stay.We are committed to providing exceptional service and creating memorable experiences for our guests. Your positive feedback serves as a great source of encouragement for our team, and we are truly grateful for your support.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to Harper Perintis Makassar for another wonderful experience.Thank you once again for choosing to stay with us. We genuinely appreciate your patronage and hope to have the pleasure of hosting you again soon.Regards, Hotel Management

Response from Property: Dear Mr/Mrs, Thank you for the great review. It is an honor for us to know that you had a good experience during your stay at Harper Perintis Makassar. Once again, thank you and we look forward to welcoming you back. Regards, Management

Response from Property: Dear Mr/Mrs _TSUSAj***, Thank you for the great review. It is an honor for us to know that you had a good experience during your stay at Harper Perintis Makassar. We will appreciate our employees that they have done a good job. Once again, thank you and we look forward to welcoming you back. Regards, Management

Response from Property: Dear Sir/Madam, Thank you for the great review. It is an honor for us to know that you had a good experience during your stay at Harper Perintis Makassar. We will appreciate our employees that they have done a good job. Once again, thank you and we look forward to welcoming you back. Regards, Management

Response from Property: Dear Ibu Jenita Lebang, Greetings from Harper Perintis Makassar . . Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience during your stay at our hotel. If there's anything specific you loved about your stay, or if you have any suggestions on how we can make your future visits even better, please feel free to share them with us. Your feedback helps us to continually improve and enhance our guests' experiences. We genuinely value your support and choosing our hotel for your stay. Whenever your travels bring you back to the area, we'd be thrilled to welcome you again and provide you with another enjoyable and comfortable stay. Thanks again for your kind words and for being our valued guest! Regards, Hotel Management

Response from Property: Dear Sir/Madam, Thank you for the great review. It is an honor for us to know that you had a good experience during your stay at Harper Perintis Makassar. We will appreciate our employees that they have done a good job. Once again, thank you and we look forward to welcoming you back. Regards, Management

Response from Property: Dear Mr/Ms, Thank you for the great review. It is an honor for us to know that you had a good experience during your stay at Harper Perintis Makassar. We will reward our employees that they have done a good job. Once again, thank you and we look forward to welcoming you back. Regards, Management