Y2 Residence Hotel Managed by HII Reviews

Response from Property: Dear Valued Guest,Thank you for your brief yet positive feedback! We're delighted to hear that you had a good experience overall during your stay with us. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Jerry BanaoAFOM

Response from Property: Dear Valued Guest,Thank you so much for choosing to stay at Y2 Residence Hotel! We are delighted to hear that you had a memorable and peaceful overnight stay with us.It's wonderful to know that you found our hotel to offer the perfect blend of comfort and convenience. We take pride in providing a tranquil environment for our guests, even though we are located in the city center. Your satisfaction with the quietness of the room and the quality of sleep you experienced is truly rewarding to hear.At Y2 Residence Hotel, we are dedicated to delivering excellent service and ensuring that our guests feel comfortable throughout their stay. We are thrilled that our commitment to hospitality was evident in every aspect of your experience.Thank you for recommending our hotel to others seeking a high-quality and relaxing overnight stay. It means a lot to us to receive such positive feedback, and we look forward to welcoming you back for another enjoyable visit in the future. If there's anything we can do to further enhance your stay next time, please don't hesitate to let us know.Jerry BanaoAFOM

Response from Property: Dear Valued Guest, Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience you experienced during your stay. It is disheartening to hear that the noise from a neighboring room disrupted your peace and quiet, preventing you from working or relaxing as you had hoped. We understand the importance of providing a tranquil environment for our guests, and we regret that we fell short in ensuring this during your stay. Rest assured, we take your feedback seriously and will review our policies and procedures to prevent such disturbances from occurring in the future. Please accept our apologies once again, and we hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay in the future. Warm regards, AFOM

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you had such a pleasant and relaxing stay with us. It warms our hearts to know that you found our accommodations to be good, nice, and conducive to relaxation.Our team takes great pride in providing kind and attentive service to all our guests, and we are delighted that you appreciated the hospitality extended to you during your time with us.It is always our goal to create a welcoming and comfortable environment for our guests, and we are glad to hear that we succeeded in making your stay enjoyable.Your positive comments inspire us to continue delivering exceptional experiences, and we look forward to the opportunity to welcome you back for another delightful stay in the future.Thank you once again for choosing to stay with us. We appreciate your kind words and hope to see you again soon for another memorable experience.Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our accommodations to be a great value. Our aim is to provide our guests with top-quality amenities and a comfortable stay at an affordable price, so it is wonderful to know that we have met your expectations in this regard.We understand that preferences can vary, and we are glad to hear that you appreciate the luxury and value of our 2-bedroom accommodations. It is always our goal to offer our guests a fantastic experience and exceptional value for their stay.Your kind words serve as encouragement for our team to continue delivering high standards of hospitality, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.If there is anything else we can do to enhance your experience further, please feel free to reach out to us. Your satisfaction is our priority, and we are here to ensure that you have an exceptional stay with us.Thank you once again for choosing to stay with us, and we look forward to hosting you again soon.Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay and that everything was just lovely for you. Your kind words and recommendation mean a lot to us, and we are grateful for your appreciation.We strive to create memorable experiences for all our guests, and we are delighted to hear that we succeeded in making your stay enjoyable.Should your travel plans bring you back to this area, we would be honored to welcome you again.Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you for your review and feedback regarding the check-in time. We apologize for any inconvenience caused by our check-in policy. Our standard check-in time is 3pm, which allows us sufficient time to prepare the rooms for incoming guests. However, we understand that early arrivals can occur due to various reasons.We do offer early check-in on a case-by-case basis, depending on the availability of clean and ready rooms. We recommend contacting us directly before your arrival to inquire about the possibility of an early check-in. We strive to accommodate our guests' needs to the best of our ability.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the prime location of our hotel in the bustling business and entertainment district of Makati. We take great pride in our convenient location, which offers our guests easy access to a variety of shops, restaurants, and attractions within walking distance.We understand the importance of having a central and accessible location that caters to both work and leisure activities, and we are thrilled that our hotel was able to meet your needs in this regard.It is always our goal to provide our guests with a comfortable and convenient stay, and we are glad that our location added value to your overall experience during your time with us.Should you have any future travel plans to Makati, we would be honored to host you again and provide you with another enjoyable stay.Thank you once again for choosing to stay at our hotel. We appreciate your feedback and look forward to welcoming you back soon.Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you for your kind words. We are delighted to hear that our staff's kindness and cheerful personalities made a positive impact on your stay. Our central location in Makati indeed offers convenience, and we're glad to know that the nearby shopping mall added to your overall experience. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel.Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you had a good stay and that our services and facilities met your expectations. Providing exceptional experiences for our guests is our top priority, and it brings us great joy to know that we succeeded in doing so during your visit.Your feedback serves as a tremendous source of motivation for our team as we strive to consistently deliver exceptional hospitality. We are grateful for your kind words and for choosing to stay with us.We look forward to having the pleasure of welcoming you back for another enjoyable stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Kind regards,AFOM

Response from Property: Dear Valued Guest,We are thrilled to receive such a wonderful review! It's great to hear that you found the room spacious and well-equipped with kitchenware, allowing you the convenience of preparing your own meals. The separate shower and bathtub in the bathroom are designed to provide maximum comfort and functionality for our guests. We're also pleased that you appreciated our proactive service, as we strive to ensure that every aspect of your stay is enjoyable and hassle-free. Furthermore, we're happy that the provision of two large bottles of mineral water daily met your needs. Your kind words mean a lot to us, and we look forward to welcoming you back for another delightful stay in the future!Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you for sharing your positive experience! We are delighted to hear that our team was able to assist you with all your needs, and we appreciate your kind words. Providing exceptional service is always our top priority, and we're glad that we were able to accommodate you. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you and your family had a great stay and found the room to be spacious and clean. It's fantastic to know that our front desk team provided friendly and helpful service, and that you were satisfied with the amenities and our overall service.We're looking forward to welcoming you and your family back on your next visit. Should you need any assistance with your future bookings, please don't hesitate to contact us.Kind regards,AFOM

Response from Property: Dear Valued Guest,Thank you for taking the time to write a review regarding your recent stay with us. We apologize for the inconvenience caused by the oven not working properly during your stay.Please know that we take all feedback seriously and we will immediately address this issue to ensure that it does not happen again. Our maintenance team will inspect the oven thoroughly and fix the problem. We appreciate you bringing this to our attention, as it helps us improve our services.We hope that despite this issue, you were able to enjoy your stay with us. If there is anything else we can do to make your future stays more comfortable, please do not hesitate to let us know. We are committed to providing you with an excellent guest experience. Thank you again for choosing to stay with us. We hope to have the opportunity to serve you better in the near future.Kind regards,AFOM