Fersal Hotel Neptune Makati

Fersal Hotel Neptune Makati Reviews

Fersal Hotel Neptune Makati

107 Neptune, Makati, PhilippinesView Hotel Details
Fersal Hotel Neptune Makati
Fersal Hotel Neptune MakatiFersal Hotel Neptune MakatiFersal Hotel Neptune Makati
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1 night

Fersal Hotel Neptune Makati Guest Reviews

3.7/5
29 review
Verified reviews
Location4.0
Amenities3.4
Service3.8
Cleanliness3.8
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All Reviews(29)
Positive reviews(24)
Reviews with photos/video(4)
Negative reviews(5)
Alden D
Deluxe Room
Stayed in Apr 2024
Business travelers
31 review
2.7/5
Posted on Apr 11, 2024
Picture reflects opposite of current cindition if the hotel, Shower drainage is clog, ac not cool enough for entire room. Ekevator broke down. I dont know your comoany rated the hotel that high.
Response from Property: We apologize for any inconvenience. We'll address your concerns promptly. We promise to provide better service in your next visit.
Dan SEA
Deluxe Room
Stayed in May 2023
Business travelers
110 review
3.0/5
Posted on May 29, 2023
Price point is accurate. Good to stay for a night before you head back to the airport. Location is walking distance to the Makati night spots.
Response from Property: We're delighted you enjoyed our location and facilities! We can't wait to welcome you back soon!"
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
3 review
3.0/5
Posted on Apr 13, 2024
Budget friendly
Response from Property: We appreciate your feedback and are delighted you enjoyed your time here. Hope that we could accommodate you in the future again. Thank you!
AHMED ALDOSSARY
Deluxe Room
Stayed in Feb 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Feb 11, 2024
Nice , like it
Response from Property: We appreciate your feedback and are glad you enjoyed your time with us. We can't wait to welcome you back as our guest soon!
kay baccay
Deluxe Room
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Awesome trip
Response from Property: Thanks for letting us know about your stay! We're pleased you had a great time. We hope to accommodate you again in the future and give you excellent service.
Anonymous User
Deluxe Double or Twin Room, 2 Twin Beds
Stayed in Nov 2022
Business travelers
16 review
3.7/5
Posted on Feb 3, 2023
Close to businesses and malls. I like that there is a 7 eleven in the GF
Response from Property: We are glad that you liked our location and place. We can't wait to welcome you back as our guest soon!
pippo0606
Deluxe Room
Stayed in Apr 2024
Couples
101 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Nice giid
Response from Property: Thank you for your kind words! We're pleased you had a comfortable stay. We look forward to seeing you again and having you as our guest soon.
Millicent
Deluxe Double or Twin Room, 2 Twin Beds
Stayed in Mar 2022
Family
1 review
4.5/5
Great
Posted on Apr 11, 2022
Staffs were polite and helpful. Location was very accesible.
Response from Property: Thank you for your kind words! Our staff strives to make every guest feel valued. We can't wait to welcome you back soon!
Guest User
Deluxe Room
Stayed in Mar 2024
Friends
25 review
4.0/5
Very Good
Posted on Mar 23, 2024
Breakfast is not a buffet, it is Filipino breakfast delivered to the room. Very close to century city mall, there is a 7-11 next door.
Original TextTranslated by Google
Response from Property: We are glad that you liked our location and place. We can't wait to welcome you back as our guest soon!
kpooowjjjjee
Deluxe Room
Stayed in May 2023
Business travelers
3 review
4.2/5
Very Good
Posted on May 16, 2023
The location is the best 7-Eleven next door. You can also get cash at 7-Eleven A**. There is also Assi Mart (Korean mart) next to it. It's very convenient. It’s a strategic point in Makati, so it’s great for getting around.^^- The facilities aren't bad either. There is a water purifier in each hallway, so You can drink water from a kettle. There's coffee too.
Original TextTranslated by Google
Response from Property: Thanks for sharing your experience! We're happy you had a memorable stay. We look forward to seeing you again and having you as our guest soon.
Guest User
Deluxe Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 10, 2024
Clean and tidy. Very good.
Original TextTranslated by Google
Response from Property: We're happy to hear you enjoyed your stay in our hotel. We hope to accommodate you again in the future and give you excellent service. Thank you!
Yun5201
Premium Deluxe Room
Stayed in Jun 2022
Other
23 review
5.0/5
Outstanding
Posted on Jul 2, 2022
Hotel front desk and security are very good
Original TextTranslated by Google
Response from Property: We're so glad you enjoyed the hospitality of our staff! Your feedback means a lot to us. We can't wait to welcome you back as our guest soon.
Larry
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 29, 2024
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Guest User
Stayed in May 2023
Other
0 review
1.0/5
Posted on May 8, 2023
Dirty curtains, old and damaged furniture, no restaurant! I booked a hotel WITH restaurant. Its the first and last time we've booked this hotel. Our check out is at may 14, but we already leave the hotel on May 9.
Guest User
Stayed in Aug 2023
Other
0 review
4.0/5
Very Good
Posted on Aug 9, 2023
My room was fine i was situated at the back area of the hotel which is like i can sleep comfortably. But the wifi is fluctuating the FD staff and HK is very friendly as well the guard he even help me w/ my luggage and theres 7/11 beside and walking distance to a mall.

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