The Peninsula Manila

The Peninsula Manila Reviews

The Peninsula Manila

1226 Makati Ave, Makati, Metro Manila, 1226, PhilippinesView hotel details
The Peninsula Manila
The Peninsula ManilaThe Peninsula ManilaThe Peninsula Manila
Check available rooms for your travel dates
We Price Match

Guest Reviews of The Peninsula Manila

9.2/10
Great
352 reviews
Verified reviews
Location9.4
Amenities9.0
Service9.1
Cleanliness9.3
Filter by:
Sort by:
All reviews(352)
Positive reviews(336)
Reviews with photos/video(124)
Great service(99)
Delicious breakfast(47)
Clean pool(27)
Great swimming pool(27)
Well decorated(24)
Luxurious(19)
Large rooms(18)
Located downtown(5)
Negative reviews(16)
Guest User
Deluxe King Room
Stayed in Jul 2026
Couple
1 reviews
10/10
Outstanding
Posted on Sep 8, 2026
The reception was very nice and the staff are all friendly. The room was clean and every requests we made were fulfilled. Definitely coming back here again!
Response from Property: Dear Valued Guest, Warm greetings from The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. Thank you for taking the time to share your experience with us. Your kind feedback is sincerely appreciated and reflects the enduring commitment to excellence and personalized service that has defined our hotel for five decades. Guest satisfaction remains at the heart of everything we do, and it would be our pleasure to welcome you back to The Peninsula Manila soon for another memorable stay. Yours sincerely, The Peninsula Manila
Guest User
Deluxe King Room
Stayed in Jul 2026
Family
1 reviews
9.0/10
Great
Posted on Aug 29, 2026
I booked a room at The Manila Peninsula for my dad’s birthday, and my parents had the best time. Although the rooms are a little dated, the wonderful service and overall experience more than made up for it. The highlight was hearing the orchestra play a birthday song for my dad in the beautiful lobby. It made their stay truly memorable and worthwhile. Thank you, Manila Pen, for making his birthday extra special!
Response from Property: Dear Valued Guest, Warm greetings from The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. Thank you for taking the time to share your experience with us. Your kind feedback is sincerely appreciated and reflects the enduring commitment to excellence and personalized service that has defined our hotel for five decades. Guest satisfaction remains at the heart of everything we do, and it would be our pleasure to welcome you back to The Peninsula Manila soon for another memorable stay. Yours sincerely, The Peninsula Manila
Jilianne Lao
Deluxe King Room
Stayed in Jul 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 24, 2026
We enjoyed our stay at the Pen! The room was spotless and the service was top-notch. Because of our recent stay we will be acquiring the membership.
Response from Property: Dear Valued Guest Jilianne, Warm greetings from The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. Thank you for taking the time to share your experience with us. Your kind feedback is sincerely appreciated and reflects the enduring commitment to excellence and personalized service that has defined our hotel for five decades. Guest satisfaction remains at the heart of everything we do, and it would be our pleasure to welcome you back to The Peninsula Manila soon for another memorable stay. Yours sincerely, The Peninsula Manila
Anonymous User
Deluxe King Room
Stayed in Jul 2026
Business traveler
5 reviews
10/10
Outstanding
Posted on Sep 3, 2026
It was a great place to stay. Great heritage and awesome front of house with great smiles. Thank you for having me. I very much appreciate it given that our flight landed late and we checked it later than expected.
Response from Property: Dear Valued Guest, Warm greetings from The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. Thank you for taking the time to share your experience with us. Your kind feedback is sincerely appreciated and reflects the enduring commitment to excellence and personalized service that has defined our hotel for five decades. Guest satisfaction remains at the heart of everything we do, and it would be our pleasure to welcome you back to The Peninsula Manila soon for another memorable stay. Yours sincerely, The Peninsula Manila
Feifei3003
Deluxe King Room
Stayed in Jun 2026
Solo traveler
88 reviews
10/10
Outstanding
Posted on Jul 30, 2026
This hotel is in a prime location within Manila's Central Business District. It boasts excellent facilities, is spotlessly clean, and feels luxurious. The breakfast spread is also very generous. The staff, in particular, are exceptionally professional, truly living up to its reputation as a long-standing five-star luxury hotel.
Original textTranslated by Google
Response from Property: Dear Valued Guest Wang Ke, Thank you for sharing your experience with us. We are delighted to learn that our prime location and proximity to shopping, dining, entertainment, and cultural attractions made it easy for you to explore the city and enjoy a convenient stay. It is wonderful to know this added to your overall experience. We hope to have the pleasure of welcoming you back to The Peninsula Manila on your next visit to the city. Warm regards, The Peninsula Manila
Meimao
Deluxe King Room
Stayed in Jun 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Aug 28, 2026
The room feels a bit dated. The bathroom is spacious, but water tends to overflow easily. The mini-bar is well-stocked. Environment: Very good, especially the lobby decor. The swimming pool is also quite nice. Breakfast, however, is a bit mediocre by comparison. There's a decent variety, but not much that's particularly appealing.
Original textTranslated by Google
Response from Property: Dear Valued Guest Meimao, Thank you for choosing The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. We truly appreciate you taking the time to share your experience with us. Please accept our sincere apologies for any inconvenience you may have experienced. Your kind feedback is sincerely valued and reflects the enduring commitment to excellence, thoughtful service, and timeless elegance that have defined our hotel for five decades.We look forward to the opportunity of welcoming you back to The Peninsula Manila and extending to you once again the highest levels of service and hospitality. Yours sincerely, The Peninsula Manila 
Guest User
Deluxe King Room
Stayed in Jun 2026
Traveling with friends
1 reviews
6.5/10
Posted on Jul 29, 2026
The breakfast was very mediocre; there were many options, but the quality was poor, even worse than other hotels in the Philippines costing only a few hundred pesos. The service wasn't great, especially the breakfast staff. You get what you pay for.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to write to us and it is with profound concern that we read your comments from your most recent stay. From the outset, we would like to extend our sincerest apologies for the inexcusable lapses on our part. Please be assured that immediate corrective action will be taken to avoid the occurrence of the same lapses in the future. We hope that this incident did not mar your impression of the Hotel as we look forward to the opportunity of welcoming you back to The Peninsula Manila on another occasion and provide you with only the highest standards of service which are hallmarks of the Peninsula brand. If you require any assistance during a future stay, please do not hesitate to reach out so that we may handle all your requirements and queries. We are committed to ensuring that your next visit with us will be as pleasant and stress-free as possible. Warm regards, The Peninsula Manila Guest Services
sze dickson
Premier Suite
Stayed in Jun 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Jul 13, 2026
Even though it's been open for 50 years and the interior design is a bit dated, the service and the executive lounge food truly deserve high marks! The location is excellent, just a 10-15 minute walk from Greenbelt and SM Mall.
Original textTranslated by Google
Response from Property: Dear Valued Guest Sze, Thank you for sharing your experience with us as we celebrate 50 years of The Peninsula Manila. We are delighted that our prime location and easy access to shopping, dining, entertainment, and cultural attractions contributed to a convenient and enjoyable stay. It is wonderful to learn that this enhanced your overall experience. We hope to have the pleasure of welcoming you back on your next visit to the city. Warm regards, The Peninsula Manila
Sikenaliubang
Deluxe King Room
Stayed in Jun 2026
Solo traveler
10 reviews
10/10
Outstanding
Posted on Jul 16, 2026
Excellent stay, very comfortable and great value for the price. The breakfast was good, and the restaurant food was also very tasty. Everything was wonderful, truly faultless.
Original textTranslated by Google
Response from Property: Dear Valued Guest Sikenaliubang, Warm greetings from The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. Thank you for taking the time to share your experience with us. Your kind feedback is sincerely appreciated and reflects the enduring commitment to excellence and personalized service that has defined our hotel for five decades. Guest satisfaction remains at the heart of everything we do, and it would be our pleasure to welcome you back to The Peninsula Manila soon for another memorable stay. Yours sincerely, The Peninsula Manila
Guest User
Deluxe King Room
Stayed in Jun 2026
Family
12 reviews
10/10
Outstanding
Posted on Aug 26, 2026
The Peninsula Hotel boasts an excellent location, close to Ayala Mall and Ayala Museum! It's definitely worth exploring the area! This neighborhood is very safe, so there's no need to worry. From the moment you enter, the staff greet you with warm smiles, making you feel completely at ease. The coconut trees in the lobby add a lovely tropical touch, and the piano accompaniment in the main hall creates a very elegant atmosphere!
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to learn that our prime location and proximity to shopping, dining, entertainment, and cultural attractions made it easy for you to explore the city and enjoy a convenient stay. It is wonderful to know this added to your overall experience. We hope to have the pleasure of welcoming you back to The Peninsula Manila on your next visit to the city. Warm regards, The Peninsula Manila
A is for Apple
Deluxe King Room
Stayed in Jun 2026
Traveling with friends
38 reviews
10/10
Outstanding
Posted on Jul 7, 2026
I had a wonderful stay at the Manila Peninsula Hotel. The overall atmosphere is comfortable, and the service is professional and attentive. From check-in to the day-to-day details, everything felt well taken care of. The room was clean and well-maintained. What I liked most is the hotel’s location. It’s convenient, with shopping malls nearby, so it’s easy to find places to eat and shop without having to plan too much in advance.
Response from Property: Dear Valued Guest, Thank you for sharing your experience with us as we celebrate 50 years of The Peninsula Manila. We are delighted that our prime location and easy access to shopping, dining, entertainment, and cultural attractions contributed to a convenient and enjoyable stay. It is wonderful to learn that this enhanced your overall experience. We hope to have the pleasure of welcoming you back on your next visit to the city. Warm regards, The Peninsula Manila
Guest User
Deluxe King Room
Stayed in May 2026
Couple
9 reviews
10/10
Outstanding
Posted on Jul 6, 2026
This is truly the cheapest Peninsula Hotel in the world. The facilities might be a bit older, but it's still a fantastic experience. Most importantly, it's clean and the housekeeping is exceptional – they clean three times a day! To all my fellow *********, come on over! It's definitely worth it!
Original textTranslated by Google
Response from Property: Dear Valued Guest, Warm greetings from The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. Thank you for taking the time to share your experience with us. Your kind feedback is sincerely appreciated and reflects the enduring commitment to excellence and personalized service that has defined our hotel for five decades. Guest satisfaction remains at the heart of everything we do, and it would be our pleasure to welcome you back to The Peninsula Manila soon for another memorable stay. Yours sincerely, The Peninsula Manila
Guest User
Deluxe Twin Room
Stayed in May 2026
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Jun 17, 2026
The quality and service are on par with a five-star hotel. It's a great experience to stay at the Peninsula for this price. Since it was my friend's birthday, they upgraded our room and sent over some small pastries.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Warm greetings from The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. Thank you for taking the time to share your experience with us. Your kind feedback is sincerely appreciated and reflects the enduring commitment to excellence and personalized service that has defined our hotel for five decades. Guest satisfaction remains at the heart of everything we do, and it would be our pleasure to welcome you back to The Peninsula Manila soon for another memorable stay. Yours sincerely, The Peninsula Manila
Anonymous User
Grand Deluxe King Room
Stayed in Jun 2026
Business traveler
8 reviews
10/10
Outstanding
Posted on Aug 3, 2026
this is breakfast good! 3days all good! specialty i like Adobo
Response from Property: Dear Valued Guest, Thank you for choosing The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. We truly appreciate you taking the time to share your experience with us. Your kind feedback is sincerely valued and reflects the enduring commitment to excellence, thoughtful service, and timeless elegance that have defined our hotel for five decades. We look forward to the opportunity of welcoming you back to The Peninsula Manila and extending to you once again the highest levels of service and hospitality. Yours sincerely, The Peninsula Manila
La Rhaine Viernes
Deluxe King Room
Stayed in May 2026
Business traveler
1 reviews
8.0/10
Very good
Posted on Jun 14, 2026
Great stay! Congratulations Manila Peninsula for maintaining quality customer service!
Response from Property: Dear Valued Guest La Rhaine, Thank you for choosing The Peninsula Manila, as we proudly commemorate 50 years of gracious hospitality. We truly appreciate you taking the time to share your experience with us. Your kind feedback is sincerely valued and reflects the enduring commitment to excellence, thoughtful service, and timeless elegance that have defined our hotel for five decades. We look forward to the opportunity of welcoming you back to The Peninsula Manila and extending to you once again the highest levels of service and hospitality. Yours sincerely,The Peninsula Manila