Mystay Hotel BGC East

Toilet is really slippery but you don't have to worry, since it's narrow, you'll still be standing even if you slipped, elevator is out of order, good thing we've packed lightly, I can't imagine those who've booked here with full luggages, as the rooms are in the 3rd and 4th floor, they managed to fix it the following day. Don't expect much on the free breakfast. Cleanliness is okay, Service can be further improved, staff in the morning doesn't even greet you, I don't know if they're having a bad day or what.

The room is okay for couples but the location doesn't look safe and there are no fast food nearby

The hotel is good for short stays but the location is kind of shabby and a bit unsafe especially during the night. Recommended but try to stay aware if going outside.

My Indonesian friend is the one who booked the hotel. ArAr was very helpful and accommodating. ArAr helped us with the early check-in and also with late check-out. Which my Indonesian friend appreciates it a-lot. Kim who assisted in our Check-in was also nice. We only had problems with the elevator numerous times. The doors keeps opening when we tried to go down from the 6th floor to ground floor. Then sometimes when the door closes it will go up the 7th floor then we’ll press the ground floor again. You can also hear the noise coming from the other room. Our room was 604 and the room next to us is 603. Not sound proof enough. Also, the cabinet under the sink is a bit big that when you sit on the toilet you need to angle your legs to the left which is a bit uncomfortable. The parking area outside is always wet, you might slip if not careful. Shower was ok with the hot/cold. A/C was great really cold! Overall it was a great stay!

Exceeded our expectations. Clean and comfy room ✅ value for money ✅ Strategic Location ✅ Kudos to the female staff who assisted us during check in and check out! Very friendly and polite. Will definitely recommend this place!Good job! 👏☺️

I had a great stay at the hotel, housekeeping Fren was helpful also the front desk Kim was accommodating and Anthon was helpful for booking us a taxi. The room ha a esthetic style however the noise outside is to loud that you can hear it inside. However, I still have a great stay at the hotel as the staff here was accommodating enough to make your stay comfortable.

I'm happy and satisfied with my stay here, all the employees are kind, the room is clean and cheap even though their parking space is limited, it's still okay. I will come back here for sure. Highly recommend!