Hotel Arissa

Had a really pleasant stay here! The hotel was clean and comfortable, and the room looked just like the photos. The bed was super comfy and the overall atmosphere was very relaxing. The staff were friendly and helpful whenever needed, and the location was convenient with plenty of food nearby. Definitely worth the price and I would happily stay here again. Highly recommended!

They advertised parking, but I drove around for half an hour and couldn't find a spot. When I asked a staff member at the lobby, they responded in a very rude and unpleasant tone, pointing outside and telling me to park there if there were no spaces inside. They didn't even look at me when they spoke, but instead at the counter, as if I shouldn't have asked. You want to be happy when you travel, and encountering such an attitude is really bad luck! After checking in, I went up to the fifth floor with my room card, but it didn't work at all and I couldn't open the door. I went back down to the lobby to tell the staff, and they called someone to come fix it. So, we had to wait for them to fix it and replace the battery in the door lock before we could get into our room! The towels also smelled strange!

I was very satisfied! After booking the room, I saw a lot of bad reviews and was worried it might be terrible. But it turned out I was very happy with everything, especially the room. I stayed for three nights and it included three breakfasts. If I get the chance to visit Malacca again, I'll definitely come back to stay here.