Guest User
February 25, 2026
First off, this is clearly a guesthouse apartment, so why is it listed under a hotel's name? If it's going to claim to be a hotel, it should have hotel amenities like coffee and tea packets, and toiletries such as toothpaste and toothbrushes. Secondly, after I checked in, the air conditioner in the living room started leaking after a while. It was dripping right onto the TV and a power outlet, which is a major electrical hazard. I called for someone to fix it, and it took almost 20 minutes for anyone to show up. After the leak was fixed, there was still water on the floor, and the repair person left without cleaning it. Ten minutes later, a cleaner arrived to wipe up the water. Am I, the guest, supposed to wait for one staff member after another? I was exhausted after a full day out, and then I had to keep opening and closing the door for different staff members. This is ridiculous! Another outrageous issue: the hotel has two phone numbers. The first one, 84082228, doesn't work. I called the second mobile number multiple times, and no one answered. Is this what they call a hotel? Is this how a hotel operates? Before booking, I genuinely thought it was a hotel, so I didn't bring my own toothpaste or toothbrush, assuming these basic items would be provided. It turns out the reality was quite surprising – it's just an apartment/guesthouse, yet they dare to use a hotel's name.
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