Hotels near TRETAN MOAFI Malang in Malang

Stay 1 night with 2 room booked. Location is strategic,near to everywhere,behind the trans shopping mall,but room space quite small and quite old furniture. Swimming pool is great and clean. Reception staff was nice n good hospitality and not forget to mention that rest room is very clean. Thumbs up..

Poor location of town Close to the famous burning bacon pak man in this city Night food at the hotel retreat is delicious and there is music entertainment The hotel service is also good and friendly All services are well served

Clean and Fresh hotel. Even, we never dare to swim becouse of the cold weather, we enjoy in everytime we come this hotel. Just try to rethink to rent apartement room where in the aam building. the apartement are not clean and many fungus under the bed and pantry area.

Ibis have shown that they deserve credit for their efforts to maintain their standard of cleanliness. The room is clean and the location is strategic enough to be in the centre of Malang City with a nearby mart and coffee shop. I love to come and stay in Ibis again. Thank you Ibis!

This hotel has the worst service I've ever experienced. And the front desk, FENI. and the manager ANIE are the worst people I've ever encountered in hospitality industry.(photos attached). My experience was, I came with two other people. Booked and paid two rooms for 3 days 2 nights. Check in process, the front desk lady isn't even warm at all. Very rude. And she asked for deposit. And I said I got no cash so I will just go in the room first, and waiting for my other friend to arrived from the airport to just pay the deposit later upon their arrival. She rudely said NO. I asked nicely but she again said NO. She said I just need to wait, or use my credit card. And because her attitude was already HORRIBLE, I then refused to go along with her request. She then added ”You're from the big city, impossible you have no money”. Unbelievable. Long story short, I asked for the manager and surprisingly, the manager is no help either. She even more rude. Once she said ”you got no cash? People from big city must have credit card right?” Yet I still asked for help and understanding to pay in a couple hours. She said ok, (rudely) asked for ID card of three of us until we pay the deposit. Then I agreed. But because I left my wallet at home, I gave her my passport. And she touched the passport and said rudely ”I don't want this, I want ID card!”. I don't understand how she doesn't consider passport is a legitimate government ID. Then we decided to better leave and book another hotel instead staying at this already HORRIBLE hospitality. They also doesn't want to give us refund. HORRIBLE HORRIBLE HORRIBLE. DONT STAY

If you'd like a hotel with a view in Malang, and centrally located inside the city, this is the hotel for you. It gives me a great value for the money. I stayed at standard twin bed room with a balcony with mountain view. The location is superb. I can walk 10-15 minutes to Kawi Street, where many restaurants located. However, a few things that can be improved. I went to the gym at 6 am, and no one there. However, AC wasn't turned on. So, after 20 minutes of intense workouts, you'll be drenched with sweat. No towel inside the gym was available. Bring your own from your room and bottle water as well. Maintenance and house keeping can be improved. I visited my sister who stayed on the 7th fl executive suite, and there was a hole in the curtain. And the room could use more deep cleaning. The bed sheets in my room can be replaced with the one without hole in it. With the years, some of the amenities could be replaced.

The rooms are new and clean, good sized but not sound proof. The lobby area was very noisy, not enough sound absorbing material, no place where one could comfortably chat in the quiet.

Very nice new hotel in Malang, designed to detail, easy access to anywhere, great hospitality of team member, value for prices. Room was very comfortable, equipped by newest technology that easy to use, nice view trough big window glass and all fresh furnitures Will coming back for sure…

I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

I checked in at 1 wib in the morning and was directly served well by the staff who looked fresh and friendly even though it was still in the morning. The room is although more narrow than Amaris in other cities (Ex: Jakarta and Bandung) but it's not a problem. The breakfast available varied Amaris typical and tastes quite good. The location is also on the main road of Malang city, even though it is quite far to the main square. What I like from Amaris Malang City, the water coming out in the shower is very loud so it's like the body's being a muscle flexed and the hotel's view north offers a beautiful mountain view