Akra Sorgun Tui Blue Sensatori - All Inclusive

The Akra Sorgun Sensatori by Tui has to be the only choice for couples and Families. There are clear separations to allow adults only to enjoy peaceful surroundings and everything also that families with children of all ages require for a five star holiday. The staff are so friendly and attentive and give everything to make the holiday special.we have had an amazing 2 weeks and were delighted with all the new refurbishments carried out which make for a perfect holiday. Rooms are so relaxing and perfect in every way designed especially to make you feel relaxed. Food is of the highest quality and there is something for everyone 24 hours a day. Drinks are premium brand served in style by the attentive bar staff. The beach is beautiful and the place I spent everday relaxing. There are so many fantastic things I could write about but would take all day it’s so perfect. I will miss the very special waitress Dilek who is so beautiful and the standout member of staff. The hotel is very lucky to have her she is professional efficient and on her day off the area she covers everyone misses her so desperately. Dilek we miss you and can’t wait to return to see you for breakfast and lunch. Thank you Sensatori for a wonderful holiday David and Wendy Room 2402 April 2024

We have just completed a fantastic week at this beautiful hotel and I cannot think of a single negative to mention. The staff here are incredible, always only too happy to help with a big smile on their faces. We travelled as a family group of 4 adults and a 10yo boy and every single one of us had a cracking time. Food & drink is top notch with a wide variety of food and all of your branded imports included in the AI package. The bar staff knock up some smashing cocktails that we were only too happy to sample. Special shout has to go out to Baver the waiter in the main restaurant. He made an extra special effort and formed a real bond with our nephew. So much so that he is now semi fluent in German haha. Can’t praise the place high enough, we will definitely be back.

I want to express my deepest satisfaction with our 2-weeks stay in this place. I have been to many 4* & 5*hotels in various EU countries, but nowhere have I experienced such a high level of quality and service. The hotel itself is located in an a**ospheric place out of the nearby cities of Side & Manavgat, what makes it a perfect place for a peaceful relaxation. There’s a lot of space to walk & play, especially beautifully kept green garden with many paths, separating main building from the beach, well-equipped gym and indoor pool. The private beach itself is clean, veery wide and long with many sunbeds & umbrellas available. The food in the hotel is just remarkable! Everything served in any place (main rest., á la carte, BBQ, snack stands etc.) was always fresh & tasty. We visited just 2 á la carte restaurants (Olive & Ocean) and both were above expectations. Even Olive restaurant helped us organize my mom’s birthday - Thanks! The hotel staff is extremely helpful & always ready to assist you in any matter you may have. The management is also visible (e.g. Aicha ) at place supervising the staff & assuring top-quality. All the people from hotel’s staff were friendly & did their best to make our stay unforgettable, however we want to especially appreciate work of the following people: SEMIH – a very friendly & gentle waiter in the main restaurant who served us during the breakfasts – along with his trainee OZCAN. Both did their job well! EFE – a hard-working, decent beach-waiter who assured we always had fresh drinks on our sunbeds. TUNÇAY – a lifeguard on the beach who always stood alert, monitoring people swimming and who helped my mom get out of the water as the entry is quite steep and stony. BAVER – an ‘evening shift’ waiter in the main rest. who served us perfectly during our late meals when we missed the main dinner. Very gentle guy with very good English with whom we liked to speak. FATIMA – an undisputed omelette-master who made sure my breakfast was tasty and energetic every single day! LUTFU – extremely positive bartender at the beach who fixed exotic drinks for us. UMIT – the SPA Manager who took care of adjusting the SPA offer and explained various trea**ents. Even though we did not use SPA this time, we loved friendly chats with him. FEYYA – waiter serving us during the dinners. Also, girls from Client’s relationship management team were very supportive, friendly and available even very late in the evening. Overall, there’s nothing to complain about. Only few small things that could be improved: the wine during the meals is served by the waiters in glasses but it’s not allowed to get a bottle of wine on the table, what is a bit frustrating when you sit in few people. So you have to call waiter to pour you another glass any single time.

This was our 15th trip at this hotel, would have been 19th if it wasn’t for the pandemic. We come here every May and September, we even went back for a long weekend in June 2019 as the weather was so rubbish in the Uk. We could not believe how much refurbishments they have done since November 2023. The place looks amazing. Not that it didn’t before. The hotel is always kept clean including your room. All rooms are sea view and pool view ( both). The managers are always around to talk to, especially Tanner. The staff in the restaurants are very friendly and welcoming, Mehmet in the Olive, Harun and Mehmet in the Saffron, the two waiters in the Oceans in the evening and Dilek in the buffet restaurant at lunch time, Minet in the lobby bar and all the entertainers, just to mention a few but they are all great. The food and drinks here are amazing. We have never known them to run out of anything. We love this SENSATORI hotel and the people who work here, also the holiday makers we meet each time we come back. They are back too. We had booked to try a different destination in September 2024 but changed it to this hotel again as we didn’t want to chance it anywhere else. so did our friends as they feel the same about this place. IT IS THE BEST.

I’m just writing this review so that others can make their own informed decisions before booking this hotel. Whilst the hotel itself was lovely, unfortunately I have been contaminated with Salmonella during my stay. I began with symptoms on the 28th April, after arriving on the 26th. I’d only eaten food provided by the hotel during the stay of 8 nights. I have suffered with major gastrointestinal issues since aswell as headaches. On the day my symptoms started I’d eaten breakfast at the main buffet and the chicken doner at the ocean restaurant for lunch. I initially assumed it was the climate, sun and different foods, however the symptoms didn’t subside and I was ill for the rest of my holiday, which was my 9 month old babies 1st holiday! My partner went to a local pharmacy for some medication to help me make the most of the time we had left. Whilst this helped initially, I was still unwell. Upon arriving home on the 4th May, I booked an appoin**ent with my local GP where they wished to carry out tests to get to the bottom of my illness. I received my results on the 13th May, to find I had tested positive with Salmonella. We brought this to the attention of TUI and sent proof of test results, expressing our disappoin**ent. To which they accused us of lying (in not so many words) which is why I thought I’d post here, to let others know as this can be dangerous, especially for babies/children!! I’m very lucky to have taken my own food for my baby boy. I am absolutely appalled & devastated that this has happened, especially when staying at a ‘trusted’ hotel by the TUI group. The reason for 2 stars is because the hotel grounds are lovely, but our transfer time was double of that advertised, when we arrived we had to wait an hour for a cot bed and testing positive for Salmonella topped it off.

had a great time once again. A big shout out to Burak at the adults pool bar who looked after us with some wonderful cocktails. Also to Durgul whose sunny character shone through every morning and lunch time. Lastly Asa who made sure we had everything we needed. they are a credit to the hotel, all staff are to be commended. will return for another enjoyable holiday.

This was our 4th visit and it never disappoints! The refurb is amazing! The staff are excellent special mention to Irsan at the pool bar- you really do make each stay at the hotel even better with your service! The Food is incredible, the grounds are beautiful all amazing. We will definitely be back, thank you!

Very nice, clean modern hotel, with easy access to the beach. Features gym,sauna, indoor and outdoor pool. Staff were excellent. We would like to give a special mention to Dorgul who looked after us at breakfast; Baver and Ido who looked after us in the evenings. They all went beyond the call of duty to look after us. Thank you guys. Thank you Asli. Make sure you visit Sulfiye and Gulden at the in house Spa, for a wonderful experience. We booked five places on our second day. Entertainment was mostly musical. Victor stole the show with great voice, great songs and crowd interaction. The food was very good, a wide variety at the buffet. A la carte available outside of buffet times and a snack area available for cakes and coffee. Book the special restaurants early to avoid disappoin**ent if you intend eating away from the buffet area. Overall great experience. John and Daunna.

This was our 2nd visit to Akra Sorgun and it was just as good as the first. We went for my Wife's 50th birthday and had a card, cake and bottle of fizz on arrival in our room which was a lovely touch. The whole place is absolutely stunning and spotlessly clean. All rooms have been refurbished and are definitely at a 5 star level compared to some other hotels we have stayed at. Food options are great in the main buffet restaurant and available round the clock, with other eating places available throughout the day. Drinks are fantastic with mostly all imported brands rather than cheap local brands which most hotels serve. Thea's Coffee shop and Başka Ol are amazing and also have a great variety. Beach and pool area's are kept spotlessly clean and you will never struggle for sun beds. What sets this place apart from other hotels we have stayed at is the staff. The customer service at this hotel is what should be delivered by all places. Everyone has a smile and will go above and beyond to please. Omar on the beach, Gamze at Thea's and Metin in the lobby bar are exceptional but special mentions have to go to Erdi & Mehmet in the buffet restaurant. These 2 guy's looked after us for 10 days and are extremely hard working. 2 of the nicest guy's we have ever met. If there is 1 point for the hotel to improve it would have to be a pier like most hotels now have, this would make the place complete. I am already in the process of booking for Sep/Oct so will see you soon Akra Sorgun!!