Britannia Hotel City Centre Manchester

Alright for one night. No ceiling light and the two table top lamps failed to work. Reception staff were alright. No other staff encountered. No use made of establishments bars/restaurants.

Beautiful hotel and great location right in the city and the staff are amazing

Plus: under 10 minute walk to Manchester Piccadilly train station. Convenient location with bus stops right outside the hotel. Check in was really easy. Outside of hotel looks right out of an old movie, really pretty — plus the corridor on entry. See attached photos. Cons: the room is dated, expected for an old hotel. You get what you pay for I guess. The most terrible thing was the extra blanket they provided smelled really bad - like a wet carpet or dog that has dried up on its own and retained that most terrible smell. I slept without the blanket and chose to get cold rather because of that smell.

I was very disappointed with this stay. The room and overall condition of the hotel were significantly worse than the photos shown online. There were buckets and wet floor signs in the hallways due to leaks, and there was visible mould and water damage in the ceiling, which was concerning and suggests ongoing maintenance issues. The lift does not reach all floors, which meant repeatedly walking up several flights of stairs. This was made more frustrating when my key card repeatedly stopped working, requiring multiple trips back to reception to resolve. The room itself was very basic and not comparable to the listing photos, and the bathroom was not properly cleaned as I found hair in the bedding and bath/shower on arrival. Basic amenities were also lacking — no toiletries were provided or available, and staff advised me to purchase my own. The parking information was also misleading. The listing suggested parking for around £16 per day, however no instructions were provided and the hotel was unreachable when I attempted to contact them before travelling. Even Trip.com support staff were unable to reach the property, and as a result I had to arrange nearby parking myself which cost over £20 per day. Overall the stay was noisy, poorly maintained, and far below expectations for the price paid. I would not stay here again.

Basic, windowless room, clean. No issues. Fantastic staircase.

The location is amazing, right in the centre of Manchester. The hotel looks great from the outside, the lobby is very grand. It has a great bar - Rogue bar. However, our room was not very clean. There was hair on the floor. The bathroom was not nice at all. The shower floor was dirty, and it had not had a deep clean. The service in the hotel was okay, nothing extraordinary. I wouldn’t return overall for the money.