Mandaue City Hotels with Airport pickup service

Since i tried this hotel last January, i never book any hotel in cebu but Bai Hotel, the staff are so friendly and accommodating, even mu transactions is far from Bai hotel, i still prefer to stay this hotel. breakfast js exceptional, i so love it. I highly recommend this hotel when u com to Cebu.

We had a late and delayed flight but grateful the van (free airport shuttle) waited for us. The lobby was simple & check-in was easy. Before going up to our room, they asked us to get the amenities we need (dental kits, shaving kits & combs). We stayed at the Twin C Room, it has a big ref, kitchen sink, tv, microwave, dining table & chairs & 2 big beds. The bathroom was like the ones in Japan, compact & small. There were no cabinets too. The beds were comfortable to sleep on & the ac was working well. Breakfast was served in what was like a cafeteria hall, it was supposed to be plated but it was served buffet style, breakfast menu was simple. It changes everyday. Location of the hotel is superb & convenient because its connected to J Centre Mall and there were pharmacies, banks, convenience stores & a spa nearby. Happy to have our massage there. The hotel was also beside the Skywater theme park but unfortunately it was indefinitely closed. Checkout was easy too. They allowed us to leave our luggage because we have a late flight, we just came back for it. We weren’t able to avail of the free shuttle going back to the airport because we weren’t able to book a day before (it’s not automatic even if they have your flight information), good thing we have relatives to bring us to the airport. Overall, price was reasonable and we had a nice & comfortable stay here.

The hotel is cozy, clean and the staffs are all very accommodating especially Denev and Rona of Front Desk! They are really kind and provided satisfactory service to the guest. Kudos to Rona who helped me to take photos, she so kind and helpful and always smiling which can lighter the ambiance and contribute a positive vibes.. A mentioned to Deneb as well who made my heart flatter with his accommodating voice and gesture especially during breakfast. I will definitely comeback on my next business trip next month!

The property itself if quite nice with spacious rooms, a refrigerator, electric kettle and microwave and a smallish but working TV. Outside, there's a common lounging area with nice sofas and you get free parking. The corridors are spacious and the decor is tasteful. There's no elevator, though, and the 3rd floor is actually four flights up. Unfortunately, I asked for a room clean on the 3rd day of my stay but it didn't happen. The worst really had to do with their online booking and payment system. I charged my room to my BPI account, which was deducted from my bank account but the transaction wasn't acknowledged by Copenhagen Residences. They said that I had to deal with their online payment gateway - Asiapay. I asked for the phone or email but the person from Copenhagen didn't have it. Like, wow. My hard earned money down the drain. I tried looking for Asiapay's contact details but the website only had the HK email address. I tried calling the number but didn't get an answer. What a way to ruin what would have been an otherwise pleasant experience.

The place was ok but the water quality is terrible. Room i got which is 319 is terrible, it has no aircon remote to regulate the temperature, one of the window is a bit open and couldnt even close because it doesnt have a handle. Shower tubes are rusty. If you shower the whole bathroom floor will be wet. They even demand to leave my ID with them! When i argue that i never leave my ID they asked me for a 500php safety deposit which later end up them photocopying my ID.

I'm actually quite sad to have to write this review as I have been a good customer of this hotel for many years. The service, food, rooms and rates used to be a 5 out of 5 experience everytime. Unfortunately this has dramatically changed, the food is awful now and the room service arrives in a take out box with plastic utensils, yet they still charge an additional fee! The TV and channel selections are never working properly, the rooms have not seen a lick of paint ... ever. Water pressure is no good, towels are old and close to their end of life, no toiletries or bottled water in the room oh and they give you 1 pillow, if you request more than 1, they will charge you. As I said it's sad to see. The one saving grace is the service in the bar and restaurant from the staff that have known us for many years. The new hires simply don't care or are not being managed properly. Also they fill the place with OJT to save money, though I understand this, you can't completely staff a hotel with inexperienced staff just to save a few pisos. Disappointed.

Although a little away from the Mactan airport, delicious to say that facilities breakfast. Good not a mind and there is a little Japanese is able to talk the staff on the front. Large Shi Yoyo near

This is our second time booking here and it is very consistent in terms of Service! The lobby is approachable as well as the service staff. They cleaned our room the next day replacing all the toiletries and bath towels, as well as the bottled water

Good price. Close to airport (ard 6km). 10min to shopping area. Have local lechon shop close to building which is delicious. Can experience eating on street if u don't look for a decent dining env My unit has living room plus 2 bedroom. No independent ac in living room but sharing with bedroom. Shower is weak. Everything is good except the above 2. For additional person, you have to pay extra 700 peso per head no matter they can share the space/accessories

With a stay at Oftana Suites in Mandaue, you'll be within a 10-minute drive of Waterfront Cebu City Casino and Ayala Center. This hotel is 3.1 mi (4.9 km) from SM City Cebu and 5.3 mi (8.5 km) from Magellan's Cross.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.