Atour Hotel (In People′s Square Of Maoming High-speed Railway Station) Reviews

QGreat location, many eateries and close walking distance to Beijing road metro. Our room had awesome river views with sunrise. Atour is our favorite hotel chain.

Perfect location and super near the railway station. A couple hundred meters from the city shopping area.

Front desk staff (one male and two females) was unwelcoming, and was lack of courtesy, when we checked in at 4:45 pm, July 13 2024. It's obvious the staff was in lack of hospitality training.

Great service , the bed and pillow are really nice, would come again definitely

环境：ok 服务：ok 卫生：ok 设施：ok

Good services and good taste of orange

The soundproofing is extremely poor!!! I have stayed in hotels thousands of times on business trips, and this is the first time I give a bad review to others!! It is really disappointing!! My colleagues and I often choose Atour, but Maoming Atour is the one I feel most disappointed with. I have been here several times before, but I didn't pay much attention to it because the schedule was in a hurry, but this time I really couldn't stand it. It was too noisy and I couldn't fall asleep at all. The hotel is a renovation of an old store. You can see from its floor distribution and facilities that the sanitary conditions are really average. Living on the 12th floor, you can clearly hear the sound of disco karaoke downstairs, and even clearly hear the alarm of electric vehicles on the first floor. The soundproofing is really super poor!! You asked me to give a good review, but how can I give a good review with such a soundproof environment?

This is my second time staying at Atour Hotel. The first time was the one next to Shanghai Film Studio. The result was just as bad as the first time, the service was terrible! Bad attitude! Poor process! The one in Shanghai also has a poor environment! Poor hygiene! Let me talk specifically about this hotel in Maoming. We were two families traveling together. We had three children, one who had just finished the college entrance examination and two girls who were in junior high school. We booked three rooms, and the three children stayed in one room. As a result, the children were arranged to stay on the 10th floor, and we, two couples, stayed in two rooms on the 14th floor. As a result, each room card can only go to its own floor. As parents, we wanted to go to the 10th floor to see the children, but we couldn't. We asked the front desk to give us two more room cards for the 10th floor, but the answer we got was no. Each guest can only open one room card. If one more is opened, the other one will be invalid. I told the front desk what should we do if we want to go see the children? The weird answer was that they either let us take the fire escape stairs, or go to the lobby on the first floor and ask the front desk clerk to swipe our card before going up to the 10th floor. I asked the front desk if this was unreasonable? She actually said impatiently that it was a problem with the program and the system, not hers. Well, it seems that these procedural issues should be the guests' problems, so I have decided not to stay in Atour Hotel again!

乾淨整潔，交通便利 設施：完善 保證延遲退房至15:00:可以保證午休時間後再退房 24小時管家服務:服務熱情、服務周到 環境：安靜，不吵鬧 衞生：衞生無死角，床上用品及洗浴用品乾淨衞生

經常出差，早餐豐富。出行逛街都很方便房間乾淨整潔無異味。整體環境安靜不嘈雜，性價比超高，服務貼心周到會繼續選擇。

房間還不錯，還算乾淨，設施也夠齊全，早餐味道還可以，地理位置就在高鐵站旁邊，免費停車也方便，服務人員也很有禮貌

很好很實用的酒店，有衣物送洗服務，還有早餐宵夜，食量不大的人基本上都可以當正餐用。床品也很舒服。第二次住了，總之非常推薦。

回家的，到達太晚了，就訂了一晚。挺方便的。原來好像叫亞朵，改名字了，不過其它都沒有變。周邊吃飯也方便。

來參加馬拉松，住了這個酒店，感覺很不錯。 房間乾淨，物品齊全。沐浴露味道真的很不錯。 停車也方便。 紫米小姐姐服務很好。