Hotel VIP Grand Maputo Reviews

Got to the front desk and had to wait 23 mins for someone to attend to me. The guy on duty had walked away from the desk and although his manager, ********* was there, he felt too pompous to check me in after he saw my passport is African. Very ****** guy

Environmental hygiene is good

Elegant environment and considerate service

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Spent one night at the VIP Grand Hotel. First impressions were very good. Lovely ambience, clean and welcoming. Reception staff professional, on point and helpful. Bedroom comfortable with everything that one usually finds in a more upmarket Hotel. The garden and pool area inviting. The let down was the bar and restaurant. The bar service was lacking and unfortunately couldn't fulfill my request ... I asked for a glass of white wine, which it seems was not available, so requested a cider, which they unfortunately also didn't have. Dining - Dinner was alright, nothing special, but tasty. Very little choice. Unable to enjoy a glass of wine with the meal, as again no wine by the glass, neither white nor red. Breakfast was actually very enjoyable and is to be recommended. Unfortunately no effort was made by any dining staff to clean up after guests left. The tables were simply left, as were the spills and messes on the floor. (Left one wondering what the hygiene in the kitchen area was like.) With an improvement to the bar and restaurant VIP Grand, Maputo could be a top class hotel.

A super helpful team, always supportive in overcoming even the smallest obstacles and very proactive. A welcoming, professional service that always makes us feel good. Thank you! See you soon!