Sunway Hotel

Stayed in this hotel in September with my husband and my sister we were supposed to have sea view room which we payed for 1st our room 307 was not a sea view room. There was a smell in the room but thought nothing of it at 1st as it was not to bad .Anyway went to reception to say we booked a sea view he said there was no sea view rooms left as it was in the middle of the night we couldn't be bothered arguing with him tried again next day ignored we went for breakfast cups filthy hardly any cutlery two tea spoons for coffee and tea between everyone they sat in glass of of dirty water the bread sat out open no tea towel to cover to cut so everyone was just picking up bread with their hands plates dirty. Anyway with all that beds were not changed once holes in wall . As it got hotter the smell became unbearable in room again we went to reception and complained the receptionist was not interested je said ill send up cleaner the smell was coming from drains in bathroom her solution was to put a peace of toilet paper over the drain and cover it with toilet brush holder receptionist would not even come to room by this time my husband was getting annoyed after heated discussion my husband said look this is not the room we payed for we payed for a sea view the receptionist called Him a lair as u can imagine my husband was raging he said ill get u the paper work returning to the room we got paper work and went back to reception guess what he was gone the manager said he is having family dinner and to stop making a fuss we had to wait another 3 days with an utterly smelly room till the jet 2 rep came on the Thursday showed her all photos. And ask her to come to our room the smell was so bad by then she could smell it b4 she even got to door she made receptionist come too she said to him can you not smell that he said no anyway got another room no sea view but no smell room 207 a joke bed base huge mattress tiny plenty of bumped knees toes as you had to step about half a foot each side my husband is a size 10 shoe from base to mattress my husbands foot still was room to move feet again to the edge of the bed please AVIOD we stay in turkey twice or the times a year and don't expect much unless we are lucky enough to go All inclusive which we do once a year PLEASE Don't go our holiday was ruined from start to finish Jet2 answer £60 refund after spending £600 each

Nice experience. more than adequate facilities. lovely pool and breakfast. central location and much more

just got back from a 8day stay the location of the hotel is great just a 30second walk to the beach and water park plenty of shops bars and restaurants had room 507 on the top floor (floor 5) family room with 5 single beds the room size was great but the beds was very uncomfortable it had 2 balcony one with side sea and pool view and the 2nd lovley views of the mountains/hills we paid for bed and breakfast and the breakfast consisted of beans boiled eggs fried eggs sometimes scrammbed toast and cereal in my opinion the breakfast was very bad we desided one morning to pay for a cooked breakfast i went to order and was told no by the staff i looked around to see 1 other family eating a cooked breakfast so i pointed this out and then he let us order one 2 days later we wanted another cooked breakfast was told no again and we had to go out to eat one from else where as we was not haveing the one that was provided the staff was quite rude when speaking to us and are not attentive at all we ate at the hotel for dinner some days and the food was better then the breakfast but again if we was hungry at 12/1pm we was been told we cant order till 2pm due 1 person been in the kitchen the room was cleaned every day but not to a great standard only beds made and clean towles daily the pool was as exspected and kids enjoyed this can take any inflatables in but be carefull around the edge of the pool as my kids foot kept going through the white drain part around it i think the only thing this hotel as got going for it is its location and unfortunately i would not return the attentiveness of the staff and breakfast let it down for me the staff did not go out of there way to be rude but when asking can i order some breakfast please? and in return get told NO! in a rude mannor no explanation or apology

Lovely hotel in great location,helpful staff, the room was excellent the best room I’ve had in turkey,the breakfast could be improved,but would definitely return x no trouble getting a sun bed x pool was nice and clean, bars were literally round the corner, beach across the road,but very quiet.slept every night with balcony door open.felt safe and secure.a really enjoyable stay.

Lovely clean hotel, Hotel was in a fab location! About 5 second walk to Aqua Dream Water Park aswell! Lovely polite Reception lad for us getting there at 3am, he was still jolly! All Staff were lovely too! Maids were fab, in every day changing towels, bedding etc. There was no hassle from anyone! We got to keep the room in for £20, which was a bonus as you have to vacate at 12, but can still leave your luggage. Food was lovely and well presented and very fresh!! The Pizzas were made to absolute perfection! 👌🏼 Already been looking at prices for next year and we only come back 18/9/23 😆 I loved the pool area

Lovely clean hotel, hotel was in a perfect location. Lovely polite reception lad. We did pay for a sea view, when I asked he said go the next morning As it was 3am and he would sort it for us. We didn’t bother in the end going to change as we liked the room we were in. Food was lovely and well presented also, the pizzas were made to perfection! 👌🏼 All fab staff, no hassle and the Maids clean and make your beds and change towels everyday. Already looking to book for next year and we only got home last night!

Excellent location. Great classy hotel, superb spacious rooms, that are daily cleaned, with refreshed bedding and towels. Good air-conditioning throughout. decent breakfast . Friendly, polite and co-operative management and staff. Will definitely stay here again when in Marmaris. Highly recommended.

Just returned from this hotel….. location is perfect. Very close to the beach shops and restaurants. Had a family room with 3 single beds and a double. Great view over the pool with a slight view of the sea. Staff are great. Breakfast wasn’t for us so never ate there. Would definitely use this hotel again.

We arrived at the sunway Hotel early hours of the morning 1st August, we checked in and was shown to our room , we realised we had paid for a sea view and this room was not overlooking the sea .we returned to reception and explained to the guy on reception. After a few minutes of the guys talking to each other in turkish we were told there was a room but only had 2 beds in it ,but it wasn't a problem they would get another bed 😀 this was 1.30 in the morning. True to his word 2 guys carried an extra bed into our room . We thought oh no this is not going to be the best place to stay 😕 but how wrong we were. 7 of us arrived at the hotel for ten days ,and from start to finish we had an amazing time , all the staff were very friendly and helpful,nothing was to much trouble ,the bar guys were a good laugh even though they didn't speak much English,the lady who sat at the bar taking the money always had a smile .pool area was lovely, never had a problem getting a bed ,but they could do with a few more . Breakfast area could do with sorting out not brilliant and they need to invest in a new toaster ,a 2 slice one was not good for all those guests . Hotel is very clean and in a great area 2 minute walk to the beach ,and bars .we had a great holiday and would definitely return to the hotel .