Palais Moulay Said & Spa

Great hotel just at the heart of the Medina, spacious room, and clean. Building itself is a piece of art and the swimming pool is a great touch. Staff very helpful and breakfast full of choice.

Overall, the hotel was very nice. The location is excellent, and the room was clean, spacious, and featured a beautiful ceiling decoration. One drawback, however, was that the room did not have any windows. Unfortunately, our experience was overshadowed by an incident at the hotel restaurant. After having dinner there, all members of our family became ill during the night with symptoms of food poisoning. As a result, we had to leave the hotel the next morning without having breakfast. While we understand that such situations can occur, we were disappointed that there was no apparent interest from the reception staff in our experience or wellbeing when we checked out. This lack of response, combined with the incident itself, left a negative overall impression.

Breakfast was pretty poor quality. Premises not licensed which surprised me for a hotel that they didn't mention that in the blurb. Rooms absolutely lovely but beds like breeze blocks, so hard and steps in rooms and indeed the hotel really treacherous made worse by being washed with water all the time. Slipping danger everywhere.