Marrakech House Reviews

I’m not happy with my stay at this hotel. The location was not convenient, and the overall service did not meet my expectations. The main issue was the water supply. On the morning of our check-out, there was no water in our block until we left the hotel. This caused a lot of inconvenience, especially as we needed to get ready before checking out. Overall, I was disappointed with the service and would expect the hotel to manage basic facilities like water supply more effectively.

Honestly, the hotel wasn't great due to the mold, but the location was good and the staff were very welcoming and kind.

I slept there for 2 nights and my room was never cleaned. The room felt like a prison cell because it was so small, but otherwise, the location is 10/10.

Place it's alright you can use the bus and go to City centre you just have to walk 3 mins to go to bis stop and you can ride the number 1 bus and you pay 4 MAD per ride.

The location was ok but the house raid needs renovation the bathroom  need redecorate OMG water leaking the bedsheets was torn the towels dirty the breakfast is not continental no cereals infact if is not no findable l wanted to move to a better raid There are these three staffs the maid cleaning Mariam very nice girl every time she did our room cleaning especially the water leakage  These two receptionist Hajiba she’s such a sweet lady very helpful with all our need always smiling nice lady Moise he even help even speaking with our tour company when they refuse to pick us up he talk with them  and they came to pick us up very nice man

Hotel had no water upon our arrival and electricity going on and off for the whole day risking blowing our gadgets. The breakfast is nothing to write about very limited options. The location is ok but hotel needs a revamp its not as you see in the pictures.

Staff and service was good but the room looks very old and the bathroom looks dirty . Both need refurbishment .

Nice hotel

The hotel is clean, the workers are all very kind and helpful... when I checked in I asked if I could stay 1 more night so they helped to do this and then gave me a larger room for free, because I was staying a extra night. They helped to bring my bags up with the elevator and showed me to my room. I felt very safe staying here also as a female who was staying alone. The place has nice Moroccan touchs like the detail on the doors / door ways, light fixtures... etc Sorry forgot to take any photos, but here is a screenshot of a video I sent to show someone what my room looked like. I was originally nervous about the cleanliness from the reviews on here, but it was nice and clean and they will clean the room daily if you are gone or if you are there if you would like them to around 2-3 pm It had a small fridge in the room, a vanity / desk, Tv with local channel + the usual.

One of the worst hotels i have had the displeasure of going to, the woman on the front desk is rude, the hotel is a dirty mess, and the “pool” is barely more than a puddle, i understand it is cheap but that doesn’t mean i expect hair and mould in the shower along with broken air-con and a general sense of uncleanliness. Would not recommend regardless of how cheap it is. Would give it anegative score if i could.

Great service -

The only way to get warm water was to leave the tap running for several minutes, as the hot water comes from the roof. I’m fairly certain that about 75% of the water used is wasted while waiting for it to heat up. The resource management for heating must be reviewed to improve efficiency and reduce water waste.

"We thoroughly enjoyed our 7-night stay at Marrakesh House! The hotel exceeded our expectations in every way. Pros: - Peaceful nights - Efficient heating - Reliable hot water - Immaculate room cleanliness - Convenient transport links to Medina Center - Helpful reception desk staff - Delicious, simple breakfast The team at Marrakesh House truly made our stay special. Thank you all for your warm hospitality! We wish you continued success and prosperity. Humza is very humble in the reception, helped a lot by giving information Highly recommended!"

The reception staff is great. Tomorrow is a minus. The noise from the construction is terrible, the hotel only has three hair dryers, and they never know where it is. One time, an employee ran home to get a hair dryer so I could dry my hair.