Hotel Ligo by HappyCulture

When checking in, I had some personal requests that I hoped Ctrip and the hotel could help adjust. Although it wasn't successful in the end, I still appreciate the hotel front desk staff's patience and the small compensation they offered. This hotel has many advantages. The overall atmosphere is great, and some small details show a lot of care, such as the coffee machine and water dispenser in the lobby. Sometimes there are fresh croissants, and the staff even mentioned a kids' snack time in the afternoon, though my child didn't attend. The room layout is quite good, with a separate wet and dry area for the bathroom, and a clothes dryer in the shower. However, I must mention one issue: upon entering the room, I smelled a sour, sweaty odor. It became even stronger when I went to sleep, to the point of being eye-watering. I sniffed the pillows and realized the smell was coming from them, and several of them were like this. This is truly the first time I've encountered such a problem. I ended up wrapping a bed sheet and a bath towel around my head to use as a pillow. I didn't inform the hotel, as even if they gave me different pillows, I wouldn't dare to use them. If the hotel sees this review, I hope you take this issue seriously. You excel in so many areas, and losing customers because of this would be a real shame. The hotel breakfast is quite good. I absolutely love their croissants and yogurt. Even close to closing time, they still replenish fresh food, which is really impressive! At night, please be very careful when entering and exiting the hotel. There are some homeless people nearby. One evening, I stepped out, walked a few steps, and squatted down to tie my shoelace. I noticed someone behind me suddenly stop and walk back. I suspected he wanted to steal something from me and I caught him. I wore valuable jewelry for over 20 days in Europe, but in Lyon, I took all my jewelry off because I didn't feel safe.

The hotel is conveniently located near the Old Port, making it very easy to visit the attractions there. The breakfast is abundant with a wide variety of options. The staff are friendly and provide excellent service. Some room types even come with a kitchen, allowing guests to prepare their own meals.

I felt very safe and the place was clean and tidy. All the rooms were fully equipped, and even had a balcony! The king-sized bed was super comfy and the air conditioning system worked perfectly. The USB charging ports were really convenient. Overall, it was a very comfortable stay. The surrounding area is also great, with a 24-hour convenience store downstairs. It's also within walking distance to the city center and the Old Port.

A really good 4-star hotel. It's a 12-minute walk to the train station; the facilities are new, so new that the装修smell hasn't completely faded yet; and the soundproofing is excellent. The only downside is the air conditioning – it's not effective, the temperature is high, and the airflow is weak, making it hard to sleep during a heatwave.

Very clean, with excellent air conditioning. The environment is great, and the rooms are spacious. The breakfast was delicious, though a bit pricey. I really loved the decor, and the location is fantastic. It was a very enjoyable trip!

The front desk staff were very welcoming, and they kindly changed my queen room to a twin room. The room was comfortable with a good layout, featuring a separate wet and dry area in the bathroom and a towel rack. It's super convenient to walk to the Old Port, the train station, and the metro. Plus, there's a supermarket and bakery just a few steps away.

Excellent hotel, really can't fault it for the price of 600. The room was comparable to hotels in Paris that cost three times as much. They offer complimentary snacks and juice, and the front desk staff were very friendly.

The hotel's location is excellent, convenient for both the train station and the Old Port. The room wasn't small either. The lobby offers complimentary daily drinking water, sparkling water, coffee, and snacks. I'm very happy I chose this hotel and would gladly recommend it to friends.