The hotel directly faces the Notre-Dame Basilica across the water. The rooms are fairly spacious and well-equipped. The front desk staff were very friendly, and their English was fluent. You can ask the front desk for toothbrushes, and they provide two complimentary bottles of Evian water daily. However, there was no water on our first day—I called room service, but it never arrived, and on the second day, it took them forever to bring it after another call, which was disappointing. Also, the Wi-Fi signal was weak. They have a pillow menu, but the cervical pillow they sent was underwhelming; it barely felt any different from the standard down pillow, just slightly lower, which was barely acceptable. Everything else was pretty good. We booked a room without breakfast. The lobby is on the ground floor (Level 0), and the breakfast restaurant is on the 1st floor. It has a great view—honestly, you're just paying for the view. At €35 per adult and half price for kids, it’s not great value for money. If you walk toward the Old Port, there are plenty of bakeries; we fed seven people for under €50. Upon departure, the concierge booked us a Mercedes van taxi to Marseille Airport for the seven of us. It was €80 during the day (€95 at night), which was quite reasonable, and the driver arrived 15 minutes early! On our last day, we stored our luggage at the hotel during the daytime; they have a dedicated luggage room, which felt very safe and secure. Overall, it was a good stay, and I would likely book here again next time!
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