Arkana Motel Maryborough, SureStay Collection by BW

Very nice and clean tidy smells amazing and the housekeeper is lovely

Not worth the money. Booked on-line and got confirmation of room number, within 2 minutes got another confirmation with different room number and access code. Arrived and code didn't work, no reception, phoned and eventually got inside. The room smelled so.old and musty so had to spray room before we could stay there. Free wifi advertised was not available. No chairs to sit on. Crumbled white sheets on 3 beds, no bedspreads only 3 old musty discoloured blankets. Never again.

Clean - fully renovated rooms Motel had bad reputation but has completely turned around Great value and very obliging.

The room was in ordinary condition. The bathroom light did not work. In the main room only 1 of the 2 lights worked, timber carpentary needed repairing and there were some renovations happening in other rooms. Staff did chec on us the first night and said they were going to fix the next day this did not happen.

What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling

I am disappointed with the state of the room. It was not what I was expecting. The images did not match what was shown. * Smelt horrible upon entry and lingered even after the aircon was switched on to try and air * The floor was sticky, and when I walked on it with bare feet, I spent a good while trying to wash the dirt off my feet * Overhead bed light buzzed continuously * Wires hanging out from the ceiling * The bed felt like it was just springs and no padding * No extra pillows or blankets * Appliances worked, but there were only cups, no cutlery to eat with Also, using a pressure washer at 8:30 am. I know it was a Tuesday morning, but still, check-out was not expected until 10 am. Will not be returning

The room was dirty and smelly,very noisy not worth half the money i paid,i do not recommend this place

We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me.

Bed was extremely uncomfortable, bathroom had not been cleaned. Window luvers missing in the bathroom. Did not feel safe and slept with a chair pushed against the door.