Hotels near Parco Storico Regionale Monte Sole, Marzabotto

We stayed here one night as part of our visit to the region near Modena. It started off badly - we’d booked through ********** and a couple of days before we received a threatening automated email saying we needed to complete a form with all of our personal details including passport info/ dates of birth/ a photo of each of us holding our passport/ contact info etc… or we would not receive the email about how to check in. We filled out the form, and even though it said it didn’t need all of the info for the kids, it then wouldn’t let us submit without it. We complied and then received another email later with a link to the check in info. When we tried to just use maps to google and navigate to “Ca' Palazzo Malvasia” google said “permanently closed”. We put in the address to the place per the ********** booking confirmation and it took us through about an hours with of tiny windy backroads through the countryside that were 2 way but were the size of a one way street - terrifying! We arrived at the address but whilst the gate looked the same, the keypad and signs on it were different from the photo provided of the gates in the link to the “check in info”. There was no phone number in the link, so we were very panicked - in the middle of the forest and lost with no number. We tried to ask a neighbour, but we got more lost. We eventually found a contact number on ********** and got some more info and found the place. I think there may be 2 entrances which caused the confusion. When we arrived the place around 7pm and it felt very creepy. It was a totally empty castle in the middle of a dark forest with no one else there. We used the key code to enter and lights turned on as we walked through and found our room. Once we got to the room, it was large, clean and nice with comfy beds, wifi and a good bathroom. I contacted the same person again with a couple of questions and they were very responsive. We slept well. There was a tiny bar fridge in the room and a communal kitchen used for breakfast, but this fridge was pretty full so we didn’t use it to store our food. Later on more people arrived at the castle and it was much less creepy. In the morning there was a buffet breakfast, it was mainly lots of different cakes/cereals/ yoghurt. No fresh fruit.

Abito a Zola Predosa e per lavoro spesso accompagno miei collaboratori in questo hotel da anni (dove prenoto lasciando sempre la mia carta a garanzia), questo week end ho accompagnato 2 miei soci come di consueto, quando arrivo in hotel non trovo la solita ragazza alla reception (veramente molto brava e sveglia) ma un ragazzo che però rifiuta di farmi salire a salutare i miei soci nonostante ero disponibile a lasciargli il documento (come faccio sempre, oltretutto erano le 19 ed ero andato a prenderli per la cena) e la prenotazione era garantita dalla mia carta. Non ho voluto neanche perdere tempo a discutere con questo personaggio e me ne sono andato, il giorno successivo li ho spostati in altro hotel in zona dove sono più educati verso i propri clienti, è un peccato che dopo anni mi sia trovato in questa situazione grottesca proprio in un hotel da me scelto per i miei soci.

Upon arriving at the hotel late in the evening we were greeted by name and led immediately to our suite. They had started the hot tub for us earlier so it would be warm. We were very impressed with the Blue Suite, which was comfortable and well appointed. Also loved the check in staff and the gentleman who escorted us to our room. We got room service, which was well done and fairly fast. The hot tub was not warm enough to get into. It didn't really get warm enough until well after we went to bed, which was disappointing. Slept well and the shower in the room was fabulous. The next morning we went to breakfast which was...just ok. The food was decent but the experience was somewhat ruined by the fact that the staff int he breakfast room made it clear they weren't really there to assist us with anything and they spent the entire time rushing around, turning tables over for lunch and dinner. It made the whole meal feel very rushed, like we needed to get out of their way so they could switch our table. We aren't big TV folks but we wanted to see what we might be able to get and the TV directions were so Byzantine that we gave up after a while. The coffee in the breakfast room was awful, but that barista at the bar made a great one, and he was very friendly. We checked out. The desk staff were professional but not overly friendly. The hotel grounds were well maintained and the parking was ample for our massive camper van. Pet friendly was a plus. We will likely go back because we loved the room. But there are a few things they could improve with the AM staff/operations.

good hotel, excellent cleaning, normal breakfast; at 8.30 had already finished the cornets but for the truth after I asked them arrived in a few minutes ... unique sin, the lift doors often shut down as if the photocellulars not worked ... I still carry the sleeves on my arms, I took a very strong knock ... I didn't make questions because a fault can always happen, but I reported it at reception ... I hope they have proceeded to repair the fault quickly ...

We got a beautiful superior room in a tranquil part of the lovely hotel complex with its own balcony! The reception staff, especially Salvo, made us feel very much at home. The neighborhood is just perfect for exploring the city; but also feeling that you are in a quiet little residential nook of Bologna. The garden area is splendid; and we looked forward to an extensive breakfast each morning (even when it rained). Also there is a wonderful ice cream place within about 800 feet of the hotel. On the whole, we strongly recommend the Porta San Mamolo as a “home away from home!” Grazie mille!

The hotel is located in the city center, just a few minutes' walk from the main attractions. This made it very convenient to explore the city on foot. The self-check-in process was very easy and convenient. I received all the instructions via email and was able to check into my room without any problems. The room was clean and tidy. There were enough towels, and the capsule coffee maker was a nice addition.

The hotel's location is excellent, a stone's throw from Piazza Maggiore and via dell'Indipendenza (shopping street). Clean and well-kept rooms with modern furnishings and excellent room services (breakfast and pillow menu) Careful and very good breakfast (both salty and sweet) with the classics of traditional Emilian cuisine