26, Jalan Suria 8, &, Jalan Suria 7, Bandar Seri Alam, 81750 Masai, Johor Darul Ta'zim, Masai, Johor, 81750, MalaysiaView hotel details
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1 night
Guest Reviews of Swan Garden Hotel
8.9/10
Very good
61 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service9.3
Cleanliness8.6
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All reviews(61)
Positive reviews(55)
Reviews with photos/video(6)
Awesome rooms(6)
Great location(5)
Negative reviews(6)
Ding Jamie
Deluxe Double Room
Stayed in Mar 2025
Business traveler
8 review
8.0/10
Very good
Posted on Apr 10, 2025
It’s not bad and consider value for money…. will come back again
Dyna Fazdina
Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows
Stayed in Sep 2025
Booked for others
2 review
10/10
Outstanding
Posted on Jan 9, 2026
Easy accessible to all places. A lot of restaurants nearby. Comfortable hotel.
Guest User
Deluxe Double Room
Stayed in Sep 2025
Solo traveler
18 review
9.0/10
Great
Posted on Oct 4, 2025
Will repeat again.Good stay
Guest User
Deluxe Double Room
Stayed in Aug 2024
Other
58 review
8.0/10
Very good
Posted on Sep 27, 2024
The room was clean and their customer service is good. Overall good place to stay.
Guest User
Premium Double Room
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 6, 2025
clean and tidy room
Roslan A.B.
Deluxe Double Room with Double Bed
Stayed in Mar 2024
Couple
3 review
5.5/10
Posted on Apr 29, 2024
This is the first time i got a room without window. This was not informed earlier during booking. Very unfriendly receptionist and very dissapointing stay for 2 day. Will never book here again
Aiman Shahirah
Superior Deluxe Twin Room
Stayed in Mar 2024
Couple
4 review
10/10
Outstanding
Posted on Apr 17, 2024
Everything is great. The location, the services, the facilities, the cleanliness all is good and satisfying. I've encountered some issue whereas the hotel has double charged me (prepaid through Trip & at the receptionist). However, the issue was solved quickly and they have refunded my money. Thanks to customer service from Trip and also to the hotel.
Guest User
Superior Deluxe Twin Room
Stayed in Nov 2023
Business traveler
4 review
9.0/10
Great
Posted on Dec 11, 2023
The room is clean and comfortable, considering its affordable price compared to other hotels in the vicinity. Recommended.
Guest User
Superior Deluxe Twin Room
Stayed in Aug 2023
Couple
5 review
9.5/10
Amazing
Posted on Sep 5, 2023
Outback and relaxing place located outskirts from Jb
Many makan places around hotel
Hotel premises are clean and tidy
sivaranjini (baby)
Deluxe Double Room with Double Bed
Stayed in Jun 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jul 7, 2024
👌👍room clean and service good
Lene C
Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows
Stayed in Oct 2023
Business traveler
489 review
7.5/10
Posted on Nov 14, 2023
Hotel do provide breakfast with a charges, overall quite a good stay!
hafizahm sakura
Superior Deluxe Twin Room
Stayed in Jun 2023
Business traveler
9 review
9.0/10
Great
Posted on Jul 29, 2023
Service was great and friendly.
Location very strategic especially got a lot of food place surrounding areas.
Room was okay and manageable.
Guest User
Deluxe Double Room with Double Bed
Stayed in Jun 2023
Business traveler
51 review
10/10
Outstanding
Posted on Sep 21, 2023
The hotel is good, location is strategic with our meeting area, the facilities all OK. Will stay here again.