493-1 Asahimachi, Matsue City, Shimane Prefecture, 690-0003, JapanView hotel details
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Guest Reviews of Green Rich Hotel Matsue Ekimae
7.7/10
Good
71 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities7.2
Service8.1
Cleanliness7.1
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All reviews(71)
Positive reviews(60)
Reviews with photos/video(9)
Great location(19)
Great service(12)
Relaxing hot springs(11)
Awesome stay(9)
Negative reviews(11)
Anonymous User
Double Room-Smoking
Stayed in Apr 2026
Couple
14 reviews
8.5/10
Very good
Posted on May 16, 2026
Of all the Green Rich Hotel we’ve stayed, this one seems to be the oldest. It still use a key instead of a key card. The ambience of the hotel and corridor gave a “scooby-doo” kinda vibe.
But.. but.. the location is great, the service from staff was excellent. Hassle free check-in and luggage storage. We came early to store our luggage and they already put it in our room when we return to check-in. It’s the Green Rich Hotel standard.
Well, 5 mins walk from station and bus-stop to take the loop line bus to the sights.
10-15 minutes walk from the Lake Shinji sunset view.
Restaurants are within walking distance. The hotel restaurants itself is pretty well-known.
Guest User
Single Room A - Non-Smoking
Stayed in Jan 2026
Solo traveler
53 reviews
8.5/10
Very good
Posted on Mar 14, 2026
2min walk from Matsue station which was really nice. 711 combini 20 meters away. The highlight was the onsen within the hotel which was open till very late. Nothing beats an onsen after a long traveling day.
EddiePuri
Semi Double Room-Smoking
Stayed in Jan 2025
Solo traveler
12 reviews
9.0/10
Great
Posted on Apr 26, 2025
It’s normal Japan business hotel, small, clean and have everything you need. Don’t expect any service and big room and you are good to go.
看山看水看雲
Double Room-Non-Smoking
Stayed in Oct 2024
Family
38 reviews
9.0/10
Great
Posted on Nov 17, 2024
A hotel that is convenient. There is an articial spring in the basement that closes at 1am. Good for people who have got a long day out. The bedding is clean but a bit yellowish.
Very polite and good hotel staff. They let us store the luggage for two nights while we r away and will come back to stay on the 3rd night.
Guest User
Semi Double Room-Non-Smoking
Stayed in Sep 2025
Solo traveler
16 reviews
10/10
Outstanding
Posted on Oct 5, 2025
good location
Guest User
Single Room A - Non-Smoking
Stayed in Jan 2026
Solo traveler
1 reviews
4.5/10
Posted on Feb 18, 2026
I think it would be better if you could choose and take the amenities yourself, such as in front of the front desk or in front of the elevator.
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Guest User
Japanese Modern Single Room Smoking
Stayed in Apr 2025
Solo traveler
1 reviews
6.0/10
Posted on May 24, 2025
Once you enter the hotel, you have to carry your suitcase up many stairs, which is very tiring. The soundproofing in the room is very poor, and the sound of slippers can be easily heard. The wallpaper in the room has peeled off, and the air conditioner vent is full of dust. It is absolutely unreasonable for this price.
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Guest User
Single Room A - Non-Smoking
Stayed in Oct 2025
Other
1 reviews
5.0/10
Posted on Dec 10, 2025
The underground hot spring was broken and the water was dirty and there was not much hot water.
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Guest User
Twin Room-Smoking
Stayed in Sep 2025
Couple
1 reviews
3.0/10
Posted on Oct 16, 2025
There was no option to choose the pillow, and although the reviews had written good things about the breakfast, there was someone waiting for coffee, and they asked me, the guest, to sympathize with them, and then complained about the fact that someone else had chosen it... It ruined our 30-year wedding anniversary trip.
But the front desk staff were very helpful.
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Guest User
Twin Room-Smoking
Stayed in Mar 2025
Family
51 reviews
8.0/10
Very good
Posted on Jun 1, 2025
It's on the street in front of Matsue Station. Walk left for about 5-10 minutes after exiting the station. There seems to be another one opposite the station. Remember to distinguish them clearly. You have to walk up the stairs to the second floor when you come in. It's really not friendly with luggage... The hotel has a hot spring. Boys have keys and girls have passwords that change every day. The hotel is also very convenient, after all, the station is nearby. Aeon is also only 5-10 minutes walk from the station. You have to take a car to Matsue Castle, or walk through Lake Shinji. It's super windy, but the sunset is beautiful~
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Guest User
Japanese Modern Single Room Smoking
Stayed in Dec 2024
Business traveler
17 reviews
9.0/10
Great
Posted on Jan 21, 2025
This was my second time staying at this hotel, and I was able to relax in the large public bath. It was also close to the downtown area, so I had no trouble finding somewhere to eat.
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Guest User
Twin Room-Non-Smoking
Stayed in Jan 2025
Family
8 reviews
8.0/10
Very good
Posted on Mar 30, 2025
The hotel staff are very polite and will introduce tourist attractions in Songjiang. The hotel facilities need to be improved and the carpet needs to be updated. The breakfast is acceptable, including fried eggs with herring, etc.
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ちょこた0502
Semi Double Room-Non-Smoking
Stayed in Feb 2025
Business traveler
4 reviews
9.0/10
Great
Posted on Mar 2, 2025
There was a bath and a variety of breakfast options. The front desk staff were very kind.
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Guest User
Japanese Modern Single Room Smoking
Stayed in Apr 2025
Solo traveler
1 reviews
5.5/10
Posted on May 21, 2025
It was old but clean and the staff was very friendly.
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이연하りと
Double Room-Smoking
Stayed in Oct 2024
Couple
3 reviews
9.0/10
Great
Posted on Jan 15, 2025
I remember it was a smoking room, but it may not be.
The hallway smelled like cigarettes, but I knew that when I made the reservation, so it was fine.
There was a bathroom, but it was just an ordinary public bath, so it was adequate.
It is very close to the station.
There is a parking lot connected to the accommodation, and it is cheap.
However, it is too close to the station, so you have to park in any parking lot, ask for the parking lot location, and go back to park. (The return is free.)
There are facilities such as convenience stores nearby.
The staff is friendly.
The room is small, so you can't open your suitcase.