1 Chome-14-9 Central, Matsumoto City, Nagano Prefecture, 390-0811, JapanView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Iroha Grand Hotel Matsumoto Eki-Mae
9.1/10
Great
466 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.2
Filter by:
Sort by:
All reviews(466)
Positive reviews(455)
Reviews with photos/video(109)
Awesome rooms(123)
Convenient location(81)
Delicious breakfast(61)
Easy to get around(38)
Close to train station(17)
Friendly front desk staff(12)
Stayed multiple times(6)
Nice bathtub(6)
Negative reviews(11)
syatann
Run Of House
Stayed in Dec 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jan 28, 2026
Clean and hygienic, with convenient transportation. The breakfast spread is generous, and after 8 PM, you can even choose complimentary noodles or ice cream. The front desk offers services like taxi booking. I'll definitely stay here again next time.
Original textTranslated by Google
Guest User
Moderate Double Room Non Smoking
Stayed in Nov 2025
Couple
9 review
10/10
Outstanding
Posted on Jan 15, 2026
The location is convenient with plenty of restaurants nearby. Matsumoto Castle is also within walking distance. The hotel offers complimentary ramen or ice cream in the evenings, and the room was great too.
Original textTranslated by Google
S&Y P
Moderate Twin Room Non Smoking
Stayed in Nov 2025
Couple
14 review
10/10
Outstanding
Posted on Dec 17, 2025
Awesome stay. Room was spacious with lots of power outlets.
Close to Matsumoto station and Castle.
Would definitely stay again, highly recommended.
Arigato Iroha!
Yangmaodezhuzi
Run Of House
Stayed in Nov 2025
Couple
10 review
9.0/10
Great
Posted on Dec 15, 2025
The free ice cream every night was such a highlight for me! 😂
There are so many izakayas nearby, each with its own unique charm 🍻.
The transportation is really convenient and easy to access 👍.
Highly recommended!
Original textTranslated by Google
Patrick On.
Moderate Twin Room Non Smoking
Stayed in Nov 2025
Couple
14 review
10/10
Outstanding
Posted on Dec 8, 2025
Good location and facilities. No parking on premise -you need to park 5 minutes walk away. No water dispenser except the welcome drink machine at the lobby.
MysteryTraveler
Moderate Double Room Non Smoking
Stayed in Oct 2025
Traveling with friends
3 review
9.0/10
Great
Posted on Nov 15, 2025
Booked a room here for 1 day just to explore matsumoto. this hotel was a pretty good distance to walk to the tourist attraction such as the matsumoto castle and nawate shopping street. loved that they offered free icecream or ramen between 8:00-10:00 pm. If you ever check out and you still have time before your bus leaves, you can also ask front desk to keep your luggage so you can be luggage free exploring. they were super kind and understanding with all the requests we had.
Anonymous User
Moderate Double Room Non Smoking
Stayed in Oct 2025
Couple
14 review
10/10
Outstanding
Posted on Nov 7, 2025
Convenient location. Short walk to everything. It is centrally located to the castle, Aeon mall and Matsumoto station. Surrounded by eateries.
Shower water pressure is strong with adjustable temperature.
Bed is slightly smaller than queen size but still good enough and comfortable. Room is quiet and clean.
Anonymous User
Moderate Twin Room Non Smoking
Stayed in Oct 2025
Traveling with friends
38 review
9.5/10
Amazing
Posted on Nov 19, 2025
Very good location near to the station itself and very walkable to the main spots
Prem STN
Moderate Double Room Non Smoking
Stayed in Sep 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 22, 2025
Staffs are nice, location is incredible, there's free ramen/ice-cream provided after 8pm. No cleaning service during my stay but hey provided more towels for us (I stay for3 nights).
Anonymous User
Moderate Double Room Non Smoking
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 27, 2025
Good hotel in Matsumoto. Easy to walk around to castle and near Matsumoto station.
Guest User
Moderate Double Room Non Smoking
Stayed in Sep 2025
Family
12 review
8.0/10
Very good
Posted on Dec 30, 2025
I think the fee we paid is over price but due to the long holiday. The staff is nice. The room is small. Yakiniku near the hotel was great. The town is very nice and have so many things to do
Guest User
Moderate Double Room Non Smoking
Stayed in Jul 2025
Family
12 review
8.0/10
Very good
Posted on Aug 19, 2025
It's about a 6-7 minute walk from Matsumoto Station. The room was quite compact, but spotlessly clean.
Original textTranslated by Google
Response from Property: Thank you so much for staying at Hotel Iroha Grand, Matsumoto Station. We look forward to your next visit. Manager
Misswong
Moderate Twin Room Non Smoking
Stayed in Jan 2026
Family
14 review
10/10
Outstanding
Posted on Feb 6, 2026
Great location, and the hotel is very new and clean. They even offer free ice cream and ramen after 8 PM!
Original textTranslated by Google
Drew Gor
Moderate Double Room Non Smoking
Stayed in Dec 2025
Family
9 review
9.5/10
Amazing
Posted on Feb 2, 2026
This hotel rooms are pretty small. One of our toilet is a little bit smelly. The lighting seeing inside the room is pretty not friendly, they are pretty bright.
Staff services super good, they got night time free ice cream or ramen at the dining area.
Lots of amenities for you to self pick at the lobby and also free tea, coffee and water too!
They provide a covered parking with 1200 yen for 18 hours
Vicky_xwq
Run Of House
Stayed in Jun 2025
Family
39 review
10/10
Outstanding
Posted on Sep 6, 2025
Super close to the JR station, only a short walk. We booked two rooms (unspecified types), and they kindly allocated two adjacent rooms for our party. Our luggage was even delivered to our rooms early.