1 Chome-1-4 Fukashi, Matsumoto City, Nagano Prefecture, 390-0815, JapanView hotel details
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Guest Reviews of Toyoko Inn Matsumoto-eki Higashi-guchi
9.0/10
Great
332 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.4
Service8.7
Cleanliness9.3
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All reviews(332)
Positive reviews(324)
Reviews with photos/video(82)
Convenient location(70)
Easy to get around(57)
Delicious breakfast(53)
Close to train station(25)
Many amenities(12)
Friendly front desk staff(9)
Perfect for business trips(7)
Average sound insulation(7)
Negative reviews(8)
ChuanECCOdebadun🐯
Economy Double Room - Smoking
Stayed in Aug 2026
Couple
51 reviews
10/10
Outstanding
Posted on Sep 29, 2026
This Toyoko Inn was really great! After breakfast, the dining area turns into a lounge for guests, which is super convenient. They even have drinks and coffee available, which is a fantastic touch. The room was very clean and the facilities were good. While the breakfast was simple, it was all delicious, standard Japanese fare. After checking out, we were able to relax in the breakfast lounge for a bit longer, which was very nice.
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6/13
Guest User
Single Room-Non-Smoking
Stayed in Jul 2026
Solo traveler
160 reviews
1.0/10
Posted on Aug 19, 2026
Every time I entered the room, there was a distinct foul odor, likely coming from the toilet. Opening the window to air it out didn't help, and more than once, spiders crawled in from outside... I was going crazy!!
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Anonymous User
Economy Double Room - Non-Smoking
Stayed in Jun 2026
Family
6 reviews
9.5/10
Amazing
Posted on Jul 16, 2026
Location is good. You can walk from Matsumoto bus station (150 m) or Matsumoto station (290 m). Quiet and comfortable place. The room size is average Japanese-sized room. Fit for 2 persons. No place left when you open 2 luggage at the same time. Breakfast choices are not that much but taste is okay (rice, bread, grilled fish, sweet rolled egg, fermented veggies, miso soup, tea and coffee)
The only bad thing was that a short hair female staff member seemed a bit hesitant to talk to me, maybe because she wasn't sure if I was a foreigner. She avoided eye contact both times—when I was waiting to check-in and when I went to drop off my bags. But to be fair, she was nice enough when we actually spoke for check-in situation
浩己在日本
Single Room-Smoking
Stayed in May 2026
Business traveler
32 reviews
9.0/10
Great
Posted on Jun 13, 2026
The hotel's location is fantastic – right across from a shopping mall, with a supermarket downstairs, and plenty of small shops nearby. The price is reasonable, and the breakfast is delicious.
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Guest User
Twin Room-Smoking
Stayed in May 2026
Traveling with friends
51 reviews
9.7/10
Amazing
Posted on Jun 20, 2026
The location is really convenient, very close to the bus and train stations. The breakfast is quite generous, with a self-service coffee, tea, and beverage machine. The brewery across the street is worth checking out. The only downside is that the smell of smoke in the hallway was a bit noticeable!
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Guest User
Single Room-Non-Smoking
Stayed in May 2026
Family
18 reviews
10/10
Outstanding
Posted on Jun 22, 2026
Excellent! Not far from the JR station. The hotel not only has coffee but also apple juice – I love the Toyoko Inn in Matsumoto the most! There are two Toyoko Inns in Matsumoto, and this one is the closest to the JR station. It's also super convenient for going to Kamikochi as the bus stop is right across the street. Plus, there's a large supermarket, a second-hand shop, and an outdoor gear store directly opposite! It's genuinely very convenient! I really like this tranquil little city; it doesn't have the hustle and bustle of Tokyo!
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Guest User
Single Room-Non-Smoking
Stayed in Apr 2026
Solo traveler
24 reviews
9.5/10
Amazing
Posted on May 28, 2026
What you will expect of a typical business hotel. One thing to note is the hotel does not allow luggage storage upon check out which is quite unusual. The hotel is close to the JR so the alternative would be to store in a locker at the station.
Vin520
Economy Double Room - Non-Smoking
Stayed in Apr 2026
Couple
12 reviews
10/10
Outstanding
Posted on May 27, 2026
This hotel is in a fantastic spot, just a few minutes' walk from the East Gate of Matsumoto Station. Best of all, the Matsumoto Bus Terminal is right in front of the area, making it incredibly easy to catch the direct bus to Kamikochi in the morning.
Anonymous User
Single Room-Non-Smoking
Stayed in Mar 2026
Solo traveler
9 reviews
10/10
Outstanding
Posted on Apr 25, 2026
This hotel is super convenient, just a 3-minute walk from JR Matsumoto Station. The rooms are clean, tidy, and quite spacious compared to similar hotels. Plus, the free breakfast is pretty good!
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Anonymous User
Twin Room-Smoking
Stayed in Aug 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Oct 2, 2026
The room is not big or small too much for one person. I think this hotel is comfortable for everyone.
Guest User
Twin Room-Non-Smoking
Stayed in Sep 2026
Couple
9 reviews
9.5/10
Amazing
Posted on Oct 2, 2026
Very convenient location to catch early train to Kamichochi, yet breakfast queue move too slowly.
Anonymous User
Economy Double Room - Non-Smoking
Stayed in Aug 2026
Couple
6 reviews
9.5/10
Amazing
Posted on Sep 24, 2026
Perfectly located in front of bus terminal and close to train station. All is fine, but mattresses are a bit hard.
Saurabh Todi
Single Room-Non-Smoking
Stayed in Aug 2026
Solo traveler
1 reviews
9.0/10
Great
Posted on Sep 19, 2026
The location is excellent. Right next to the bus terminal and railway station. Don’t mistake this hotel with another one with the same name. They don’t store your luggage though. But the bus station and railway station both have day lockers.
Hannah R C
Economy Double Room - Non-Smoking
Stayed in Jan 2026
Couple
15 reviews
9.5/10
Amazing
Posted on Feb 27, 2026
Location was a 4 minute walk from the station, or 15 minutes to Matsumoto Castle which was great! Room was pretty spacious (bathroom was compact but fine) and there was a free breakfast which was very good - not too much choice but tasted really good. Beds were quite hard and they don’t do luggage storage after checkout unlike most other hotels, so had to pay for luggage storage at the station instead. Was good for one night. Great value for the price.
Guest User
Economy Double Room - Smoking
Stayed in Jan 2026
Family
9 reviews
10/10
Outstanding
Posted on Feb 26, 2026
The front , kitchen and service staffs are friendly and helpful. The foods served during breakfast are good and delicious. The room was nice and clean.