Smile Hotel Matsuyama

Smile Hotel Matsuyama Reviews

Smile Hotel Matsuyama

1 Chome-18-1 Katsuyamacho, Matsuyama City, Ehime Prefecture, 790-0878, JapanView hotel details
Smile Hotel Matsuyama
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Guest Reviews of Smile Hotel Matsuyama

9.0/10
Great
181 reviews
Verified reviews
Location9.0
Amenities8.7
Service9.0
Cleanliness9.0
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All reviews(181)
Positive reviews(174)
Reviews with photos/video(45)
Great value for money(37)
Awesome amenities(15)
Easy to get around(11)
Convenient for shopping(9)
Strange smell in room(7)
Located downtown(7)
Large rooms(6)
Friendly front desk staff(4)
Negative reviews(7)
Guest User
Standard Single Smoking
Stayed in Feb 2026
Traveling with friends
16 reviews
9.7/10
Amazing
Posted on Mar 2, 2026
The hotel was really affordable, just over ¥100 a night. The room felt quite new, and the fact that you use a card key to enter is already better than most Shikoku hotels. There's a multi-story car park available for ¥1000 per night. Plus, there are plenty of convenience stores nearby and it's a short walk to the Okaido shopping street.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at Matsuyama Smile Hotel. We are delighted that you had a comfortable stay. We are also honored that you were satisfied with the location of our hotel. We would be very happy if your trip to Matsuyama was a memorable one. Thank you for taking the time to leave a review.
ferroquattro
Standard Single Non Smoking
Stayed in Mar 2026
Couple
4 reviews
10/10
Outstanding
Posted on Apr 13, 2026
nice hotel in the city center. very close to Okaido shopping street gallery and walking distance to the castle entry. Only 4/5 tram stops away from Dogo station. Room is small, bed is good (we took a single room for 2 persons). The bed is wide enough for 2. Free coffee downstairs. Laundry machine only 300¥ on 2nd floor. Nice staff. Affordable hotel.
Guest User
Standard Single Non Smoking
Stayed in Mar 2026
Couple
30 reviews
7.5/10
Posted on Apr 16, 2026
Good stay. Not fancy but meet our need. Clean and efficient. Recommend.
Response from Property: Thank you very much for choosing Smile Hotel Matsuyama. We are very pleased that you were able to spend your time comfortably. We hope that your trip to Matsuyama became a memorable one. We look forward to serving you again.
Gippi
Double Room Non Smoking
Stayed in Mar 2025
Couple
34 reviews
8.0/10
Very good
Posted on Apr 11, 2025
Very good position close to facilities and transport to dogo onsen and castle. Room is slightly larger than the average Japanese hotel, but unfortunately I can't forgive the presence of mold in the room and on the curtains. A very small attention would massively improve the quality of the room.
Guest User
Standard Single Smoking
Stayed in Apr 2026
Solo traveler
137 reviews
7.2/10
Posted on May 20, 2026
Older hotel, but excellent location.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Smile Hotel Matsuyama. While some of our facilities are showing signs of age and may not be the most aesthetically pleasing, we believe our location is excellent. The tram stop is right nearby, and the city center is within walking distance, making it an ideal base for your travels. We hope you will consider staying with us again when you visit Matsuyama. Thank you for your review.
diziness
Double Room Non Smoking
Stayed in Mar 2025
Other
1 reviews
7.5/10
Posted on Apr 10, 2025
Good location, 3 convenient stores and Tram station near by Hotel.
Emily.Wang
Standard Twin Room Smoking
Stayed in Oct 2025
Traveling with friends
13 reviews
9.0/10
Great
Posted on Dec 23, 2025
Good location, but the environment is so-so.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Smile Hotel Matsuyama. We are honored that you gave us a high rating for our service. We hope that you had a pleasant trip. We look forward to welcoming you back again.
Anonymous User
Double Room Non Smoking
Stayed in Nov 2024
Couple
37 reviews
9.0/10
Great
Posted on Dec 29, 2024
Center of important landmarks. Had to pay extra for parking. One by one lift the car to upper floor. Overall is good
Joseph Kaore
Double Room Smoking
Stayed in Aug 2024
Business traveler
1 reviews
3.5/10
Posted on Nov 1, 2024
It was..
Guest User
Double Room Smoking
Stayed in Aug 2024
Couple
48 reviews
10/10
Outstanding
Posted on Sep 23, 2024
This hotel is very conveniently located. It's within walking distance of the ropeway to Matsuyama Castle and very close to trams going in both directions around the city center. My wife and I would definitely stay here again; it's less congested than the Dogo Onsen area. The staff are all very kind. The bed was very comfortable.
Guest User
Standard Single Non Smoking
Stayed in Nov 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jan 21, 2026
This was a great place to stay alone! I was very satisfied with the location and friendly service!
Original textTranslated by Google
Response from Property: Thank you very much for using Smile Hotel Matsuyama. We are very grateful for your positive feedback. Your positive feedback has encouraged all of our staff. We will continue to strive to provide even better service. Thank you for your review.
ohzoo
Standard Single Non Smoking
Stayed in Sep 2025
Couple
7 reviews
10/10
Outstanding
Posted on Nov 15, 2025
It's a good distance to either take the bus from the airport to Okaido or walk or take the tram. I added breakfast this time and it was delicious and very satisfying.
Original textTranslated by Google
Response from Property: Thank you very much for using Smile Hotel Matsuyama. We are very happy that you were satisfied with the location of our hotel. We are also grateful that you appreciated the breakfast. We are relieved to hear that you had a meaningful time during your stay. Please use our hotel again when you come to Matsuyama. Thank you for your review.
Guest User
Standard Single Non Smoking
Stayed in Sep 2025
Business traveler
2 reviews
10/10
Outstanding
Posted on Oct 30, 2025
It was conveniently located near the bar district and I would like to use it again.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Smile Hotel Matsuyama. We are very honored that you chose us from among the many hotels available. We are relieved to hear that you had a meaningful time during your stay. We hope you also enjoyed sightseeing in Matsuyama. We look forward to seeing you again.
Guest User
Standard Twin Room Non Smoking
Stayed in Sep 2025
Traveling with friends
2 reviews
9.5/10
Amazing
Posted on Oct 4, 2025
Of course, compared to more expensive hotels, there are inevitable shortcomings (like a lack of space), but I think it offers the most essential amenities at the best price. :) My friend and I had a great two-night stay!
Original textTranslated by Google
Response from Property: Thank you very much for staying at Smile Hotel Matsuyama. We are delighted that you were satisfied with our services. We are glad we were able to provide you with a comfortable stay. We look forward to your next visit.
CHEN ORIS
Standard Twin Room Non Smoking
Stayed in Aug 2025
Family
36 reviews
10/10
Outstanding
Posted on Sep 30, 2025
Located approximately 700-800 meters from Matsuyama Castle and the toy ropeway, it's about a 15-minute walk away. Convenience stores and restaurants are nearby, and the hotel also has its own parking lot, making it very convenient for those driving.
Original textTranslated by Google
Response from Property: Thank you so much for using Matsuyama Smile Hotel. We are delighted that you were satisfied with the hotel's location. We are honored to see that you seemed to enjoy Matsuyama Castle and Dogo Onsen, among other sightseeing spots. Please do visit our hotel again next time you are in Matsuyama. Thank you for your message.