Comfort Inn Matthews / Charlotte

Our room was clean, quiet, and comfortable. Really good shower. Breakfast was ok, but nothing special. Coffee was very good. Staff very friendly. I would recommend and I would definitely stay there again.

Good price nice place

The room doesn't smell great, there is mold in the bathroom ceiling, the tub was clogged,the bedsheets seemed cleaned though.

My family and I had a very disappointing experience at this hotel. The manager had an extremely nasty attitude and was very rude and unprofessional while speaking to us. Customer service was terrible, and instead of trying to help resolve concerns, we were treated with disrespect. On top of that, the room smelled strongly of mold, which made the stay very uncomfortable and concerning. There was also a constant burning smell every time we stepped into the elevator, which felt unsafe and unpleasant. I would not recommend this hotel to anyone looking for a clean, welcoming, or professional environment. Management seriously needs improvement, along with better maintenance and cleanliness.”

Clean room, building is well-maintained, breakfast could be improved but acceptable, parking is plenty

The room smelled like people had been smoking in it. My husband is an HVAC tech for many years and asked if they could check the filters in the room. They basically said no they had no staff right now. Furthermore, the room was "clean" but it definitely looked shabby. The front door had streaks of dirt on it. The bathroom grout was grey, and the sink was not particularly clean.

We enjoyed our stay. The room was clean and quiet. The hotel is older but the upkeep is good.

Breakfast was great! I got bagels, cream cheese, and a pastry. All were fresh and delicious.