Read genuine traveler ratings & reviews to find your perfect stay.
Me_ghighiI had a pleasant stay at the Solana. The service is amazing, the staff will be checking on you at least twice a day. I appreciate the surprise on my birthday. The cake was delicious. I thought I will pass incognito as I didn’t travel with my friends this time.
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Price per night from:$61
Guest User
This resort is an absolute gem! The staff were incredibly warm and welcoming, making us feel right at home. The views were breathtaking—every glance out the window felt like a postcard come to life. Its location was ideal, offering both convenience and a peaceful escape from the hustle and bustle. The serene, quiet atmosphere made it the perfect place to unwind and recharge. Highly recommend for anyone seeking a relaxing getaway!
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Price per night from:$101
Posted on Mar 8, 2024
Karen
Rats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.
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Price per night from:$331
Shan
A big shout out to Aziza at front desk. She is so welcoming and helpful through out my 3 nights stay. It was my friend’s birthday, Aziza upgraded our breakfast to Jade, arranged a birthday cake for dinner. I caught a cold during my stay and went to the hotel clinic to take medicine. When I go back to my room at night I received a get well soon card and a fruits platter from Aziza. Will definitely recommend to all my friends who want to travel to Mauritius.
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Price per night from:$278
Guest User
The friendly and professional staff were amazing at every hour, even with our late evening arrival. The facilities were beautifully designed and very well-maintained. Our room was spotless clean and had a welcoming feel. We ate at the large, main restaurant only for breakfast, but it had every food you can imagine, all presented nicely and very fresh. Even with a busy buffet, it stayed clean and organized. We booked dinner at ”East” the first night and the food and atmosphere was so good, we booked again for our final evening. The service was amazing and we met with the chef our final night when he prepared a special selection of sample plates. We also ate at the The Beach Restaurant, but not as impressed. It was busy, noisy with slower, cooler service. The menu had some fun selections, so we found plenty to eat. For our afternoon cocktails and snacks, we spent time with Abi at the Maison Lux cafe and bar - our favorite part of the hotel! Abi was the most attentive, gracious host and was an excellent representative of first class service at this hotel. The spa provided excellent massage services, but we were a little disappointed with the hot tub/ jacuzzi. It was cold and surprisingly stained and worn-looking compared to the rest of the excellent facilities. The steam room and sauna were nicely maintained and worked well. I usually try different places when I travel, but I hope to return to Lux le Morne again for a longer stay.
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Price per night from:$381
Nick Filin
A nice hotel with beautiful, well-maintained grounds. It has a spacious beach where turtles swim. The breakfast is fairly basic, but it has everything you need. Entry into the water is easy, and the beach is kept clean. You can rent a kayak for free. Cons: Lunch and dinner are expensive if you don't get all-inclusive. The hotel is quite old. Overall, we liked it: the picturesque beach, the friendly staff, and we were lucky enough to see turtles in the ocean.
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Price per night from:$280
Jiajiajaja
The sink in the room we stayed in on the first night was leaking. We reported it to the front desk and were upgraded to a sea view suite the next day. The hotel staff were warm and thoughtful. We were very satisfied and would recommend it to friends.
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Price per night from:$226
Taryn
An amazing hotel right on the water with every room facing the water. The staff are friendly and always willing to help. Beautiful big rooms with lovely balconies. The dinner and breakfast were also really good, with a great variety and a lovely outdoor area to sit at. I do however think the cleaning staff need to take a bit more care when cleaning. We were there for 6 nights and 3 of the nights we had to phone housekeeping because we did not have towels, or we did not get toilet paper, or we did not get our bath robes… and then housekeeping took at least 20-30minutes to bring the items. The other thing was that they put a single duvet into a double duvet - so when you are sleeping there are many times when you only have a sheet and no duvet. Maybe change that. Otherwise I really can’t complain about anything. There are plenty of beach chairs and there were always chairs available and it was an amazing and relaxing place.
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Price per night from:$254
Olga Vasilenko
Just up to the mark! It surpassed my expectations: cosy rooms, tasty food, friendly staff, great aqua gym, to say nothing of the breathtaking landscape!
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Price per night from:$293