Home2 Suites by Hilton - Kansas City Airport

Did not check in..talked to you because their pool was not heated and the clerk said it was freezing. Never chexked in for the room. I chatted with your agent and they sent a cancellation to the hotel. I expect a refund for misrepresentation of the hotel.

The check-in girl was so friendly and the room was perfect. Great beds, pillows and the extra space was much appreciated.

Hidden gem at great price 1st time staying at Home2Suites. Clean, comfortable beds. Friendly staff. Quiet. Conveniently located. Kitchenette extra benefit. Great price.

3rd floor ice machine didn’t work. Breakfast was rough all 3 mornings; out of yogurt 2 of the 3 days, little options, and refill not always timely. Buttons on the elevators were either hard to push or didn’t work to go to floor 1 at all without pushing floor 2. Staff were super friendly the whole stay. I probably wouldn’t go back but it wasn’t a terrible stay.

Clean room and helpful staff. The room was fine for 5 of us.

The room had bugs, it was dusty and the staff were no very helpful

Disappointed they added a fee for “energy”. Kind of a weird place, oddly decorated and kind of had an off smell in the hotel. I wouldn’t recommend and I won’t go back.

The staff here were very friendly and made us feel comfortable! The breakfast was really good with many options. The rooms were spacious and had a quality kitchenette as well as what we needed to store and prepare food.