El Cid Castilla Beach
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mazatlan
El Cid Castilla Beach
Health Protected
Av Camarón Sábalo 326, Zona Dorada, Mazatlan, Sinaloa, 82110, Mexico
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With a stay at El Cid Castilla Beach Hotel in Mazatlán (Zona Dorada), you'll be a 2-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. This beach resort is 4.1 mi (6.6 km) from Mazatlan International Center and 4.9 mi (7.9 km) from Plaza Machado.Show More
We Price Match
3.8/5Good·
Excelent service
Guest UserAll 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingSpaMassage RoomFitness RoomPublic ParkingCar Charging FacilitiesAirport Pick-up Service
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Surroundings
Landmarks: Letras de Mazatlán
(1.2 miles)
Landmarks: Teodoro Mariscal Baseball Stadium
(1.9 miles)
Landmarks: Acuario "Mar de Cortés"
(2.5 miles)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Ocean View Elite Golf Experience
2 Double bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
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7
Elite Sea View
2 Double bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
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5
Ocean View Room
2 Double bed
Non-smoking
Air Conditioning
TV
Sea View
Electric Fan
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10
Pool View Room
2 Double bed
Non-smoking
Air Conditioning
TV
Electric Fan
Private Toilet
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Guest Reviews(101)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Guest User
August 1, 2023
Excelent service
Original TextTranslation provided by Google
Susan Gail
February 6, 2024
Charged $200 when we checked in?? Why?? Were not told about this. (Buyer beware). Food was okay, but not great. Entertainment at night was at 7:30 and in the buffet area so if you didn't eat at that time, you missed entertainment. Paid for Elite but saw no differences other than seperate checkin and checkout. (And we could mix our own drinks in ONE area if we wanted premium alcohol.) Quads ran daily at 630 am back and forth cleaning the beach. IF you were lucky to get a chair on the hotel roped off beach, the local vendors set up other chairs and umbrellas for rent right in front of the beach area, blocking the view. Vendors are on you constantly on the beach (not the hotel's fault, just be aware).
Eduard
December 27, 2023
Very disappointed 1) at the checking they overcharged for some unnecessary services that the manager Fernanda and Katia couldn’t not explain as they kept changing their story for the CAD$25 per day (internet use and parking), something we had stated them don’t need them since we travelled by plane and have internet from Canada. Then later changed the version stating was for taxes. Besides this, this is an overrated hotel, not even 2 stars, the drinks disgusting all water down, only provide good service when tipping. Food very bad, no clue about international food. Rooms not clean don’t change the bed sheets, only if you leave a tip every day. If you coming from Canada, stay away from El Cid Resorts, never ever will return to any of their locations, very bad bad experience and hotel.
YURI
October 30, 2023
The hotel provided so much entertainment while the storm was going on and Daniela from the elite club was the best at helping us get around and get to know 😊
gregorio
September 8, 2023
Worst hotel - we left and lost two days but worth it to get out of there. Room was dirty we didn’t sleep for two days because super loud and no control on guests drinking. Drunks all over, so many kids screaming until 9:30 at night, drunks passed out in chairs on the way to the restaurants.
Norma
January 9, 2024
There was a cockroach in the restroom. The toilet was leaking
Oscar
August 7, 2023
Just don’t stay here, customer service is horrible from the administration and front office. Not from the bell boys, but from administration and office personnel e experienced horrible treatment. Harassment none stop and discrimination if you book through *******.
Food is bad and the all inclusive is not worth it, the beds and pillows are bad The floors were dirty could not walk around the room barefoot and not be disgusted. Stay elsewhere, for the same money Pueblo Bonito was recommended by one of the locals, didn’t realize this until I was already here at El CID.
Never again going to make that mistake. Seriously DO NOT STAY here.
eduardo
August 6, 2023
Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor.
I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.
Alcira
July 25, 2023
This property is old and outdated. It’s due for some much needed upgrades. I’m glad we didn’t choose the all inclusive option because the food was not good. Luckily there are lots of restaurants in the surrounding area. Our phone never worked, fan could only be placed on one setting, light went off in restrooms but couldn’t get ahold of anyone since our room phone didn’t work. The staff was lovely! Very helpful and friendly.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 1982
- Number of Rooms: 2
With a stay at El Cid Castilla Beach Hotel in Mazatlán (Zona Dorada), you'll be a 2-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. This beach resort is 4.1 mi (6.6 km) from Mazatlan International Center and 4.9 mi (7.9 km) from Plaza Machado.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this resort include concierge services, babysitting (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at LA ALHAMBRA RESTAURANT, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Stay in one of 500 guestrooms featuring flat-screen televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this resort include concierge services, babysitting (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at LA ALHAMBRA RESTAURANT, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Stay in one of 500 guestrooms featuring flat-screen televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Diving
Snorkeling
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingAdditional charge
Car Charging Facilities
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Playground
Kids' Club
Currency Exchange
Luggage Storage
Wake-up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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