Hampton Inn & Suites McAllen

We stayed here twice. The first time was during the week and the hotel was quiet. Hotel staff were helpful and kind. Only downside was that our WiFi kept disconnecting in the room. The second time was during the weekend (Saturday night). Our room was surrounded by kids running up and down the corridor, screaming, and making a lot of noise until about 1 a.m. (not the fault of the staff, but there needs to be some regulations towards noise at night) A lot of noise from outside as well as it is right next to the highway. All in all the stay was fin, but wouldn’t recommend to stay during the weekend unless you don’t mind the noise.

Yes good spot to move around stores and restaurants are close by we did have a ac issue the first night but maintenance was on top of it the next day and swaped units

A/C doesn’t work properly and staff is low in moral or cleaning up

The water pressure in the shower was poor, breakfast was the same, I asked 5 questions to the front desk and only one was answered the other answers were I don’t know. There was no water for guests to get besides the sink water I’m use to other Hampton s where they have water along side the free coffee.

They gave me a bed with stains, I asked to change it and they didn’t, asked for a compensation as they could never change the bedsheets the whole time I was there and they said no.

Wi-fi wasn't great and the TV kept glitching.

Thr check in was easy and prompt. Rooms are clean and employees are courteous. Only hiccup was on day two our doors keys stpped working, had to go downstairs for them to reprogram and waited at least 10 minutes at the counter because nobody was there.

Clean room? AC didn’t get as cold as I like. Indy bed, shower. Breakfast was average as expected whenever it’s included with my stay. Good location. Not the friendliest or warmest front desk clerk.