Comfort Suites McAllen Airport and la Plaza Mall

Great loction: La plaza mall

The room was very clean. Staff was amazing! We had a broken faucet that was repaired just hours after reporting it. Maintenance man was very courteous and did a great job. Breakfast was good and well stocked.

Or room was never serviced by house keeping and when I called the front desk, the lady at the front lied to me and then lied to my parents that were also staying in another room. Twice she tried to lie to cover the fact that they did not make the rooms. If they would have admitted they made a mistake it would be no big deal but the fact they lied really made me upset

Shower with out handle and window not way to close complete with dark courtines to sleep in dark room

CAN'T TAKE A SHOWER WATER TO HOT EVEN ON THE COLDEST SET ALSO ALMOST NO WATER COMING OUT FROM THE SINK FAUCET HAD TO COLECT WATER ON A CUP IN ORDER TO BRUSH MY TEETH, BEEN THERE BEFORE , NEVER AGAIN, I COMPLAINED BUT THEY JUST IGNORE ME .

The breakfast not that good,, the coffee with more water not good , the juice with more water not good, just a few yogurts and no more and just a few fruits and no more

The bed had been slept in and was given to me as a freshly cleaned room. Floors were not cleaned, overall property was rundown.

Staff was great, general impresion was not clean

All dirty caps of beers , a lot of hairs on the restroom , always heard door bangs around and felt so scared never again