La Quinta Inn & Suites by Wyndham McAllen la Plaza Mall

Property looked upgraded and nice. Our room sheets were NOT replaced as we discovered syrup on them upon going to bed. Syrup was also on some drawer handles. Shower floor was slippery. Breakfast was mediocre.

We were on the second floor. Whoever was on the 3rd floor kept running and jumping all night. Sounded like a stampede. The walls were so thin we could hear everything. Eggs were burnt.

Rooms were not clean, had a stain on the sheets. room had numerous hairballs everywhere, elevator did not work

The lamp in our room was broken. Reported it twice and it was never fixed during the five days we stayed there. The air conditioner broke and leaked all over the carpet. Instead of moving us to a different room, they just came in and put a fan on the carpet to dry it out. The handle on the shower broke multiple times. We would have to screw it back in. Housekeeping even screwed it back in once and it still broke. But, we were grateful to have a place to sleep, as my step-dad was in the ICU and we were going back and forth to the hospital.

Martha was great in helping me with and my request, very outgoing and great energy! Along with the rest of the staff!

The room was super clean, the staff super helpful, and breakfast was good. I love that coffee was available all day. We couldn't sleep because of the time change, so we went to the lobby, had coffee, and watched TV.

Had two rooms both lacked ample clean face towels. Room 306 has an awful air conditioner, the room did not cool down. The breakfast was a disaster grown individuals were just plain messy. What food which was left was not appealing, the bacon was undercooked.

It's not a luxurious 5 star hotel. But very good stay and a good value. Staff was friendly. Room was cleaned and made everyday. Breakfast was good (although about the same everyday) and had all the basics. I would recommend it.