Staying at this hotel was a nightmare. The conditions were absolutely unacceptable and incredibly uncomfortable. Trip.com, please be more selective with the accommodations you offer. If a property is this substandard, it shouldn't be listed. As a service provider, Trip.com needs to be more discerning. This isn't just about business; it's about customer comfort. The hotel was extremely dirty and completely unfit. I hope Trip.com removes this listing from its app until a thorough cross-check is done, as it only creates a bad precedent for customers. And to the hotel management, please take some pride in your property; it is truly unacceptable.
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