The front desk staff were great! Karen was super helpful during the booking, went above and beyond, giving me directions to get to the hotel even before I decided to book my stay there... Jenifer was very warm during checkin and gave us helpful info for our trip to crater lake... there was also an indian gentleman (I dint get his name) at the front desk who was equally courteous with our requests! The room was clean and comfortable with the necessary amenities. The complimentary breakfast bar had a decent spread with variety of choices. The hotel has safe on-site parking which was one of our must-haves for picking this location. There is a shopping area (rogue valley mall) very close to the hotel, the mall also has EV chargers so it was convenient. Stayed two nights at comfort inn, overall a pleasant stay and great for families.