KIRIN HOT SPRING HOTEL

KIRIN HOT SPRING HOTEL Reviews

KIRIN HOT SPRING HOTEL

Taibai Mountain Tourist Resort Fatang Road West Taibai Mansion No.1, Mei County, Shaanxi, ChinaView Hotel Details
KIRIN HOT SPRING HOTEL
KIRIN HOT SPRING HOTELKIRIN HOT SPRING HOTELKIRIN HOT SPRING HOTEL
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Guest Reviews of KIRIN HOT SPRING HOTEL

9.4/10
Outstanding
2168 review
Verified reviews
Location9.5
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(2168)
Positive reviews(2130)
Reviews with photos/video(678)
Relaxing hot springs(889)
Perfect for kids(358)
Delicious breakfast(332)
Has facilities for children(185)
Clean pool(65)
Family activities available(62)
Delicious buffet(38)
Negative reviews(38)
Cameo19
Rui Qi Mountain-View Double Bed Room [Hot Spring + Tub]
Stayed in Nov 2024
Solo traveler
79 review
7.5/10
Posted on Jan 2, 2025
The room was nice, although the shower was grubby and smelt unpleasant, the facilities were good, nice hot springs and a warm outdoor swimming pool which was amazing! Hotel had free snacks available all day and gave lots of fruit on both days plus free soda, so great customer care, which is appreciated. However, the hotel is surrounded by construction sites, and there isn’t much around there to see, except the hike up Mount Taibai. No-one at the hotel speaks English but translator was sufficient. There is a movie theatre in the hotel which was very comfortable and an enjoyable experience. Massage also available. Huge selection at breakfast although not many guests, hopefully not wasted and eaten by staff. The staff around the hot springs were super friendly and helpful. It was a pleasant two nights because of the kind staff and endless amount of fruits! Not the best hotel but no regrets in staying there.
6/20
Response from Property: Dear guests: Hello! Thank you for sharing your stay with us and giving us valuable comments and suggestions on our work! I'm sorry for not meeting your expectations, we've made improvements in time, and we didn't leave you with perfect memories this time, and we look forward to making up for them all next time (give it a chance!). We're working hard and looking forward to seeing from you! All the best!
Guest User
Yuanqi Terrace Private Hot Spring Family Room
Stayed in Sep 2024
Family
1 review
6.0/10
Posted on Jan 23, 2025
The hot spring downstairs was very dirty with murky water, with faint smell of urine. There was nowhere to rinse yourself in the hot spring area as the cleaner put all their cleaning products in the shower room. Breakfast was typical Chinese and mediocre. The private hot spring in the room was nice and much cleaner. Room was clean enough but amenities are limited.
Response from Property: 尊敬的賓客,您好,非常感謝您的入住和點評。從您的點評中,我們很遺憾地看到此次入住未能達到您的期望,給您帶來的不便非常抱歉,對於您所提到的温泉問題,酒店所有的温泉湯池每天都會清洗、不定時換水並且做消毒處理的。很抱歉給您帶來了不好的體驗,再次感謝您入住麒麟府温泉度假酒店。
Guest User
Rui Qi Mountain-View Double Bed Room [Hot Spring + Tub]
Stayed in May 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Jun 12, 2024
Everything is new, started operation 2023. Bed was very comfortable, clean, room service was excellent. Within walking distance to entrance of tai bai shan. Good for family.
Response from Property: 感謝您的評價,我們會不斷努力為每一位顧客提供更優質的服務,期待您的光臨
Guest User
Guestroom (Double Bed) (Terrace)
Stayed in Oct 2023
Couple
2 review
10/10
Outstanding
Posted on Dec 18, 2023
Kirin hot spring hotel is a new hotel located quite close to the entrance to Taibaishan visitor center. We told a didi there in the morning costing about RMB15 and walked back for 30 minutes. The room are big and clean. The staff were very helpful and cheerful too. The most amazing discovery for me is that the restaurant served delicious,fresh and healthy dishes. We ate there every night and it was really enjoyable. The steamed fish was fresh and the size suitable for the two of us. Amazing chef.👍 There were many different types of spa pools out in the open including a heated swimming pool. There were also private spa with heated floor. After the spa, we have some free fruits and drinks inside the spa area. The whole spa were very well staff and clean. The only setback is that the water doesn’t have any smell so I don’t know if it is real hot springs underground water so it could just heated piped water. There were also some ongoing construction activities in this development area. The rooms however were well insulated so little noise if we closed our windows and doors. But overall, we have a really enjoyable 2 nights stay in this new hotel. We would come back next time to this hotel if we visit Taibaishan again which closed the top two stations during our stay due to weather conditions.
Response from Property: Hello dear guests! Thank you for choosing Kirin Mansion Hot Spring Resort, we are very happy to see the full score of your review. Every guest's praise is our confidence in our continuous commitment to high-quality service, and we will continue to work hard to provide guests with a high level of service, so that every journey is full of colorful memories. Thank you again for your support to us, and I wish you a happy life and a happy family!
Guest User
Suite - Mountain-View (Double bed)
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 27, 2024
Very nice hotel, good for family trip. All hotel staff are very friendly and nice, they take care of my child and my parents. The room is very clean. Breakfast provides all kinds of food and dishes are delicious. Overall, this hotel is great, I would come back again.
Response from Property: Dear guests, thank you for your love and recognition of Kirin Mansion Hotel. We always strive to create a warm and comfortable stay for our guests, and we hope we can add joy and excitement to your vacation. We look forward to welcoming you again!
_wap1389328****
Jiqi Twin Room
Stayed in Apr 2024
Couple
5 review
10/10
Outstanding
Posted on May 13, 2024
A surprising hotel with new facilities and large rooms. It was very pleasant to soak in the hot springs during the off-season. The breakfast was also good. The service staff at the hotel front desk and the hot spring area were very enthusiastic and spoke in a gentle voice. I was very satisfied.
Original textTranslated by Google
Response from Property: Thank you for your five-star praise! Golden Kylin will continue to maintain its excellent accommodation environment and considerate service, making you feel at home. We look forward to your visit again and wish you a happy life full of joy!
M274230****
Jiqi Twin Room
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 7, 2024
I came here during the off-peak tourist season. The experience was very good. The environment was very good, the service attitude was also very good, and a small fruit plate was given as a gift. The hot springs are both indoors and outdoors, which is very suitable for children to play. The facilities inside are very complete, including a cinema, entertainment area, playground, book bar, restaurant, gym, etc. Two days and one night are perfect. Good reviews! I will come to Qilin Mansion again next time!
Original textTranslated by Google
Response from Property: My dearest friends, our dream has kept us motivated and enabled us to come this far. Your praise and affirmation of the hotel are the best encouragement for us on our way forward. Don’t worry, we will continue to go all out and do our best!
M226095****
Ruiqi Family Room (Hot Spring + Tub)
Stayed in Apr 2024
Family
5 review
10/10
Outstanding
Posted on May 4, 2024
For the May Day trip to Taibai Mountain, Qilin Mansion saved my mood (I had booked Taibai Meihao Lizhi Hotel 10 days in advance, but I was furious when communicating with her and almost cancelled the trip to Taibai. My previous slogan of choosing Meihao as the first choice for business trips was severely slapped in the face. I will tell you more about the details when I have the chance. In short, I will never go to Taibai Mountain Meihao Lizhi Hotel again in this lifetime. The biggest problem with changing hotels at the last minute is that the price is too high. Thanks to the customer service lady of Ctrip who understood my situation and mood and gave me the biggest subsidy, which reduced my cost. Thank you very much!). Back to the point, we arrived at the hotel around 3:30 in the afternoon. It was drizzling. There were 3 or 4 security guards holding umbrellas at the entrance of the hotel to help direct parking and hold umbrellas. Their attitude was very good 👍. After checking in, we entered the room (a parent-child room booked by a family of three). The room was large enough, the bathtub was deep and clean, and there was a tent next to it. It felt very good. After checking the time, we quickly changed clothes and went to the hot spring (accommodating guests can soak in the hot spring an unlimited number of times). The hot spring has two major indoor and outdoor areas. It was drizzling and the outdoor area felt beautiful. Although it was the May Day holiday, we could basically find empty pools outdoors, which had both beautiful scenery and a certain degree of privacy. We took a red wine bath and an angelica bath, and took a bunch of beautiful photos of the baby. By the way, there is also a swimming pool outdoors for swimming. The indoor pool is a large pool with massages of various water currents. The water bar has self-service fruits and unlimited drinks. We also played three games of billiards with a temporary opponent (1 win and 2 losses 😂). In short, I give the hot spring 5 points. In addition, the hotel's buffet breakfast impressed me the most. It is no exaggeration to say that it is comparable to the standard of a 5-star hotel, comparable to Sheraton. I just don't know if it is of this standard on weekdays. If it is, it would be quite amazing. The only drawback is that the price is a bit expensive, but the hotels around the scenic area are not cheap during the short holiday! That's all.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Golden Kylin. We look forward to your visit again to review our progress and wish you a happy day.
xiaodi****
Jiqi Twin Room
Stayed in Apr 2024
Family
2 review
10/10
Outstanding
Posted on May 3, 2024
I chose this hot spring hotel for a family trip during the holiday. The experience was very good. The room was spacious, clean and sanitary. There was a hot spring in the hotel, which was very convenient for playing in the water and soaking in the hot spring. The roses in the yard were big and fragrant, and there were three peacocks. You can eat in the restaurant when you are tired. The food is a la carte, the dishes are large and the taste is good. I will come back to play if I have the chance.
Original textTranslated by Google
Response from Property: There is a kind of encounter, without invitation, but with a tacit understanding; Qilin Mansion Hot Spring Resort Hotel met you unexpectedly, and everything is destined in the eyes of Jin Qilin. I am very happy to see your good comments on us. We understand that on the road of service, "there is a long way to go" and we must "stay true to our original aspiration and forge ahead
1580299****
Rui Qi Mountain-View Double Bed Room [Hot Spring + Tub]
Stayed in Apr 2024
Family
5 review
10/10
Outstanding
Posted on May 5, 2024
The hotel is very big, I thought it would be crowded, but it was not crowded even with so many people on May Day. The hotel facilities are very new, with a children's playground, indoor hot springs, and outdoor hot springs. It is very suitable for taking children to play on weekends. It is not far from the Taibai Eye.
Original textTranslated by Google
Response from Property: The beautiful moment~ is to see your comments, warm ❤ sweet
M458737****
Ruiqi Twin Room
Stayed in Apr 2024
Family
14 review
10/10
Outstanding
Posted on May 3, 2024
Great value for money. I booked a twin room with two 1.8-meter beds. It was very comfortable to sleep in. The room was very spacious. You can play in the hotel for a whole day. The children were very happy. You can take a hot spring bath with unlimited access. There is an indoor naughty castle. If you are lucky, you can take a private bath. It is too cool. The fruit is delicious and the breakfast is rich. In short, I am very satisfied and will come again~
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
M47413****
Ruiqi Family Room (Hot Spring + Tub)
Stayed in Apr 2024
Family
6 review
10/10
Outstanding
Posted on May 2, 2024
The room is very big, with a 1.8-meter bed and a 2-meter bed. There are children's slippers, children's bathrobes, and small stools. It is very suitable for parent-child vacations. There are many small pools in the hot springs, which are very private. The children have indoor and outdoor water slides, which are completely fun! On the first night, eight of us ordered food in the restaurant. Whether it was snacks or big dishes, they were all chef-style! The breakfast was very rich and the quality was also online. The whole family said that this trip was very well arranged! The children are also looking forward to coming again next time! Family vacation is really a good choice!
Original textTranslated by Google
Response from Property: Only by following honey can you find flowers, and only by walking with excellent people can you discover more beauty. Dear, you must be such a person. While sharing the beauty, you also warm the heart of Jin Qilin! May your life be sweet and good luck~
M34075****
Rui Qi Mountain-View Double Bed Room [Hot Spring + Tub]
Stayed in Mar 2024
Business traveler
53 review
5.7/10
Posted on May 3, 2024
The hotel service is too bad, especially the receptionist and the restaurant receptionist, who was still playing with his phone while working (picture below). There is also an elderly security guard whose words are incomprehensible. The breakfast provided may be a northern style, but it looks unappetizing (picture below). The above comments are only personal opinions.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for sharing your experience with us and giving us valuable comments and suggestions for our work! We are very sorry that we did not meet your expectations and failed to leave you with a perfect memory this time. We look forward to making up for it next time (give us a chance!) We are working hard and look forward to your witnessing! Wish you all the best!
Aiyaxiami
Tinglinjian Private Hot Spring Double Bed Room
Stayed in Mar 2024
Family
15 review
10/10
Outstanding
Posted on May 1, 2024
Overall, it was a very satisfying off-peak trip. There are many indoor hot spring recreational facilities, including massage facilities. The outdoor hot springs were almost half empty, the water was very clean, and staff were constantly disinfecting and changing the water. Only two children took turns playing the water slide. And the hot springs are unlimited. After soaking on the first day of check-in, we went to soak in many pools early the next morning. Although I booked a private hot spring room, I didn't soak in the private hot springs much in the end. In short, the experience was very good.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Qilinfu Hotel will be the warmest and most unique one in your memory! Wish you well!
Anonymous User
Suite - Mountain-View (Double bed)
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on Apr 29, 2024
Recommended by a colleague, it is indeed a good place to soak in hot springs. Both indoor and outdoor hot springs are very good, the environment is elegant, and there are rich varieties. It is a good place for a one-stop leisure vacation with food, accommodation, and entertainment. I have already planned to come again in the summer 😜
Original textTranslated by Google
6/9
Response from Property: There are many kinds of encounters in the world, and the best one is to meet you in the best time of Golden Kylin. Thank you for your support and look forward to seeing you next time!