Meizhou Royal Classic Hotel (Jiaying Ancient City Branch)

Meizhou Royal Classic Hotel (Jiaying Ancient City Branch) Reviews

Meizhou Royal Classic Hotel (Jiaying Ancient City Branch)

No. 35 Dongmen Road, Meijiang District, Meizhou, Guangdong, 514011, ChinaView Hotel Details
Meizhou Royal Classic Hotel (Jiaying Ancient City Branch)
Meizhou Royal Classic Hotel (Jiaying Ancient City Branch)Meizhou Royal Classic Hotel (Jiaying Ancient City Branch)Meizhou Royal Classic Hotel (Jiaying Ancient City Branch)
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Guest Reviews of Meizhou Royal Classic Hotel (Jiaying Ancient City Branch)

9.0/10
Good
2302 review
Verified reviews
Location9.0
Amenities8.8
Service9.1
Cleanliness9.0
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All reviews(2302)
Positive reviews(2211)
Reviews with photos/video(481)
Friendly front desk staff(203)
Classy environment(176)
Nice bathtub(85)
Perfect for business trips(63)
Tasty food(45)
Fantastic river view(40)
Luxurious(27)
Located downtown(23)
Negative reviews(91)
Anonymous User
Deluxe Queen Room
Stayed in Sep 2025
Couple
3 review
8.0/10
Very Good
Posted on Oct 28, 2025
The hotel is in an excellent location. The rooms are big and spacious.
Response from Property: 親愛的客官:非常感謝您在百忙之中給我們如此的好評,梅州皇家名典酒店致力於5分的滿意為最大目標哦,非常感謝對我們小夥伴的肯定,我們非常感動,我們一直秉承用户第一,您的滿意是我們最大的鼓勵。期待客官的再次光臨哦~
AABalce
Guestroom (Double Bed)
Stayed in Jul 2025
Solo traveler
29 review
10/10
Outstanding
Posted on Aug 15, 2025
Super accommodating check in, especially being foreign. The bathtub was quite deep and the bed was super comfy. Would happily stay here the next time I’m visiting!
Response from Property: 尊敬的賓客您好,非常感謝您選擇入住皇家名典酒店,給予我們高度的肯定,酒店坐落於梅江區,緊鄰歷史文化老街、足球文化公園、夜遊梅江碼頭。我們會努力去為客户創造驚喜和感動,希望您再次入住時,能體驗到酒店更完善的優質服務,每次來梅州都能帶給您“家”一般的温馨。期待您的再次光臨!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Family
4 review
7.5/10
Posted on Jun 11, 2025
Great location as it is near the walking street, convenient store opposite, and some shops around too. We booked 4 rooms on a non-smoking floor, however in 1 of the room- we found cigarette butts in the corner of the toilet upon check in. When we told the receptionist, he doesn’t seem to be apologetic to the situation. We asked for a room cleaning to be done after. The windows of all our rooms were not locked which was a little dangerous as we had a child with us, then we told them to have it locked up for safety purpose. Room wise- it is generally clean, tidy and sufficient. Doesn’t seem to be old room and room is big. Other than the cigarette incident, i think this place is Suitable for families to stay.
Response from Property: 尊敬的賓客,您好!感謝您百忙之中給了我們點評,很抱歉這次沒能給您一個滿意的入住體驗,我們深感歉意:1、服務態度問題:召開培訓會議對員工加強服務意識等培訓,提升服務人員的服務技巧提升賓客滿意度;2、關於您反映的窗户未鎖問題:針對您提出的反饋我們已制定以下整改措施:已安排有關部門定期對酒店的窗户進行檢查;入住期間如有任何不滿意,都可用房間電話撥“0”到前台服務,儘快為您解決!這次入住未能給您帶來滿意的住宿體驗,我們深表歉意!如若有住宿需求,希望您的再次光臨。謝謝!
Guest User
Deluxe Queen Room
Stayed in Aug 2025
Family
4 review
6.5/10
Posted on Oct 18, 2025
Checked in late afternoon after the supposed check-in time, but was told the room which I had booked was not ready, unless I wanted the room with the shower in the bathtub. We waited close to 1-1.5hr for the room to be ready. The ladies at the reception definitely need more training for customer service. Corridor is always full of cigarette smell. Room size is decent with a great view of the river. The aircon temp seems to be not working that well in summer. The room is always warm even though the temp is set to be quite low.
Response from Property: 尊敬的賓客:您好,非常感謝您的入住並和我們分享入住體驗,很抱歉在您入住期間給您帶來不好的體驗。 關於您反饋的1、有煙味問題,我們會及時與客房經理反饋並加強客房衞生的培訓,針對客房異味問題做到認真細緻的清潔與檢查,針對問題做出整改做除味處理;2、空調問題:因酒店使用的是中央空調,我們會加強空調設備的檢查及維護,根據室外温度調整空調温度;3、服務態度問題:召開培訓會議對員工加強服務意識等培訓,提升服務人員的服務技巧提升賓客滿意度。您的滿意是我們前進的動力,不足之處我們定會全力改進,期待有機會再次為您提供更優質的服務!謝謝!
Guest User
Featured Room (2 Beds)
Stayed in Feb 2025
Couple
38 review
10/10
Outstanding
Posted on Mar 7, 2025
A very nice, calm, spacy and comfortable room in a very good location close to the river and main Walking Street, although the hotel is not very new. Walking distance to some of the city's major attractions. Good value to price ratio.
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Royal Classic Hotel will be the warmest and most unique one in your memory! Come back to the Royal Classic Hotel often, and I wish you: well!
Poopypants123
Deluxe Queen Room
Stayed in Dec 2024
Solo traveler
34 review
9.5/10
Amazing
Posted on Jan 12, 2025
Excellent property. Clean sheets, comfortable bed. Great view of the old city from the 22nd floor.
Response from Property: Dear guest: Thank you very much for giving us such a good review in your busy schedule. The hotel is committed to 5 points of satisfaction as the greatest goal. Thank you very much for the affirmation of our partners. We are very touched. We have always adhered to the customer first, and your satisfaction is our greatest encouragement. Looking forward to your visit again~
tripcomuser27382628917
Deluxe Queen Room
Stayed in Dec 2024
Couple
24 review
10/10
Outstanding
Posted on Jan 6, 2025
close to the old town of the city, we got a room on the 20th floor with amazing view to the river. the room was spacious and well furnished, bed comfortable
Response from Property: Dear guest, thank you very much for choosing the Royal Classic Hotel and for your high praise. Located in Meijiang District, the hotel is close to the historic Old Street, the Football Culture Park, and the Meijiang Night Tour Pier. We strive to create surprises and touches for our guests. We hope that you will experience even better service when you stay with us again, and that every time you visit Meizhou, you will feel at home. We look forward to seeing you again!
ChaiT
Deluxe 2-bed Room
Stayed in May 2025
Other
14 review
9.0/10
Great
Posted on Jun 14, 2025
Superb location closed to the old town and walking distance to the Hakka museum. Should renovate as things getting too old. Also consider some non-smoking floor as the one I stayed - 20th - is very stinky with smokes from cigarettes.
Response from Property: 尊敬的賓客:您好,非常感謝您的入住並和我們分享入住體驗,很抱歉在您入住期間給您帶來不好的體驗。 您反饋的房間有煙味問題:我們會及時與客房經理反饋並加強客房衞生的培訓,針對客房異味問題做到認真細緻的清潔與檢查;您入住期間有對房間任何不滿意,都可房間電話按“0”到前台儘快為您解決!再次感謝您提出的寶貴意見,若您下次到梅州,希望能再次預訂本酒店。期待您的光臨,祝您生活愉快!謝謝!
Thim Choy
Deluxe Queen Room
Stayed in Mar 2025
Family
22 review
10/10
Outstanding
Posted on Apr 4, 2025
Awesome hotel. Clean, spacious, comfortable room and friendly front desk staffs.  Central location within walking distance to famous eateries and shopping. Highly recommended.
Response from Property: 尊敬的賓客:您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安!  
Guest User
Deluxe Queen Room
Stayed in Jun 2025
Business traveler
22 review
9.5/10
Amazing
Posted on Jul 20, 2025
Nice place but it’s a old hotel but.room cleanliness is ideal
Response from Property: 親愛的客人您好,感謝您的好評。提供高品質的服務和住宿環境是我們的宗旨,獨特的品位設計能得到您的肯定讓我們倍感欣慰。但是小主是不是漏點了小星星呢,期待下一次見面我們能帶給您更多難忘的體驗。爭取拿到5星哦~~我們等着您再來!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2025
Family
1 review
7.5/10
Posted on Mar 7, 2025
Overall this hotel is good in all aspect. Unfortunately, the only thing that makes me sick and disappointed is no control of smoking by unscrupulous guests. They smoked freely in lifts, lobby hall, rooms with door open.
Response from Property: Dear guest, thank you very much for staying with us and sharing your experience. We apologize for the unpleasant experience you experienced during your stay. Regarding your feedback regarding uncontrolled smoking, we have always posted no-smoking signs. We will increase the frequency of regular inspections in the lobby and elevator areas and promptly discourage any guests who violate the rules. We sincerely apologize for your unsatisfactory stay. We hope to see you again if you have any other accommodation needs. Thank you!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Family
3 review
8.5/10
Very Good
Posted on Feb 27, 2025
Hotel location is very Good, is near the Old town where you can get hakka authentic foods and surrounding is convenient to go around.
Response from Property: 親愛的客官:非常感謝您在百忙之中給我們如此的好評,酒店致力於5分的滿意為最大目標哦,非常感謝對我們小夥伴的肯定,我們非常感動,我們一直秉承用户第一,您的滿意是我們最大的鼓勵。期待客官的再次光臨哦~
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jan 16, 2025
Magnificent view from the revolving restaurant of the Hotel
Response from Property: 感謝您的入住與好評,您的滿意是我們的榮幸,但是親並沒有給到5星,因此我們也在反思哪裡還有待改進的地方,正是抱着這種不斷探索,反思的態度,認真熱忱的對待每一位客人,我們才得以成長,才得以走的更遠。我們將不斷做出改進,不斷提升服務,力爭讓每一位客人都享受到優質的服務。我們期待您的再次下榻。祝您生活愉快,事事順心。
Guest User
Deluxe 2-bed Room
Stayed in Aug 2025
Couple
3 review
8.5/10
Very Good
Posted on Sep 30, 2025
Good service good location good value
Response from Property: 親愛的客官:非常感謝您在百忙之中給我們如此的好評,梅州皇家名典酒店致力於5分的滿意為最大目標哦,非常感謝對我們小夥伴的肯定,我們非常感動,我們一直秉承用户第一,您的滿意是我們最大的鼓勵。期待客官的再次光臨哦~
Jonathon
Featured Room (Double Bed)
Stayed in Jan 2025
Couple
32 review
9.5/10
Amazing
Posted on Feb 26, 2025
Great location for walking around the old town. Fantastic view from the window.
Response from Property: 感謝您的好評,您住的舒心,我們也才安心,更開心。非常感謝您在百忙之中給我們如此的好評,酒店致力於5分的滿意為最大目標哦,不知這次的入住過程中是否有什麼不滿意的地方,如果有,請您能給為我們提出意見,我們會盡力調整,期待您下次入住的時候能夠給出五顆小星星~