stellachenly
February 27, 2024
The most expensive but most disappointing hotel in the entire Melbourne trip
Checking in on the weekend was probably due to Tyler's concert, which caused the room price to skyrocket. The room had no slippers, no towels, and no toiletries. It looked like it was half-organized. The hot water for showering on the first night was very small. I thought the hotel facilities were so indifferent. The second night there was no hot water. I called to fix it. It took more than an hour and it seemed like it couldn't be fixed. I asked to change rooms and was given the key card to enter the new room. I was surprised. We were left speechless. The bed was messy and there were the guests' backpacks and clothes. I quickly took a photo to prove my innocence and then called the front desk. At this time, the room manager came. He also expressed surprise that a family of three could only push their luggage and wear clothes after 12 o'clock in the morning. Pajamas are waiting in the corridor for the hotel to arrange another vacancy.
The language communication was not so smooth. We didn't see the Chinese service introduced by the hotel. After experiencing these unpleasant experiences, we finally reduced the breakfast for one person at our request, but the hotel's chaotic management was really terrible.
Original TextTranslation provided by Google