Hilton Melbourne Little Queen St

Service Quality: The service at the hotel is frequently highlighted for its excellence, with front desk staff described as friendly, welcoming, and attentive. Guests appreciate the prompt room service and the courteous attitude of the staff throughout their stay.(based on 34 reviews)

Pleasant hotel in a good location Melbourne. Great breakfast buffet and very friendly and helpful staff. To recommend.

If you’re looking for a hotel with high-rise city views, this may not be the one for you. But if you appreciate heritage architecture, this is a fantastic choice. Housed in a beautifully restored former equity building, the hotel blends classic charm with modern comfort. I especially liked the historic elevator features and the Luci restaurant, whose vintage design adds a unique touch to the breakfast experience. Speaking of which, breakfast was lovely - THOUGH I do wish barista-made coffee was included, considering the price point. Service throughout the hotel was consistently excellent. The front desk staff were warm and welcoming, creating a human and heartfelt atmosphere right from check-in. Room service was impressively responsive. One time our in-room dining order arrived a bit late, but the kitchen made up for it with a thoughtful gesture, which really enhanced the overall experience. The bathroom had a semi-open shower design, but water didn’t splash out much, so it wasn’t an issue. I also really appreciated the full set of Hunter Lab toiletries. It’s a great touch to feature high-end Australian products that reflect the local character. All in all, I’d recommend this hotel for its service and comfortable, well-thought-out experience.