Hotels near Gemeentelijk Museum, Melle

The location of the hotel is excellent, very close to the main attractions, there are many tram stations nearby, and the commercial online stores are quite complete. The only dissatisfaction is: I booked a double room, and the result was a big bed. This was a bit embarrassing. In addition, the hotel actually had to charge an additional fee for luggage storage (there is a special luggage room). This is completely different from the domestic one. Breakfast is relatively simple, after eating once, I changed it to eat in the surrounding small shops.

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

The only drawback I could find was that the bed was a little wobbly, otherwise it was great. There was a lot of interaction between guests, and the kitchen and living room were nice. I left something behind, but they emailed me and sent it to Japan so that I could receive it without fail. And they only charged me the shipping fee.

Because we in Belgium use public transport (train-tram bus) on our weekend trips, we chose this hotel that is just 300 metres from the St. Pierres Station in Gent. We can then get there and get the most beautiful places in Gent with the tram and enjoy a dinner in the many good restaurants that Gent is rich. The first thing we found in this hotel was the very friendly welcome to the bar, and we had a spacious, beautiful and hygienic room with everything on and out. The quiet location was also very important, despite the short distance from the station. We also enjoy an extensive and delicious breakfast with excellent service (e.g. a separate map where you can choose from a few eggs made at la minute! In short, we will certainly go back there.

Great hotel in a great location, the best way to travel in Belgium is by train, this hotel is a 300 meter walk from the main train station, the road down to the centre of town is lined with nice restaurants and cafes and a very pleasant walk, alternatively there is a Tram right outside the door. We had a small problem with one of our friends and the hotel went out of their way to help us out, they also have a great breakfast room on the 6th floor with views out over the city. The Hotel staff are also very good, making sure you have what you need in your room.

Nette schone kamer. Google Cast werkte niet, ook niet na krijgen van wachtwoord internet. Parkeren 19,- is best prijzig. Medewerkers bij inchecken erg vriendelijk. Het ontbijt, tja…chaos! Te veel mensen, te weinig eten omwille van personele problemen. Medewerkers kwamen kennelijk niet opdagen. Manager leek wel of het zijn eerste dag in de Horeca. Er was totaal geen organisatie. Zonde van dit mooie hotel (aan de binnenkant). Gasten waren terecht aan het klagen. Ik zou er gerust nogmaals verblijven, maar ontbijt moet beter evenals een keuken die open is. Het is best bijzonder dat een bar en keuken dicht is omwille van vrije dagen van personeel. TIP: huur zelfstandige in via Young Ones. Als die niet op komen dagen hebben ze een probleem en het zijn mensen die willen.

Apartment we booked reminded me of my staying in Japan… Everything has a place and everything in its place. What’s required for 4 persons to sleep and bath are just machined to fit in and anything extra is available on payment… all are neat and clean. But, what stands out in this hotel is the hospitality of the staff… Almost all Staff are trained and tuned to address the customers in a professional way. Here I found a little extra. Attitude, service with smile. Never get irritated even for the silly queries or so. To name a few, Tessa, Innike, Xxxx, Yyyy were all so responsive and supportive to ensure you’re comfortable. So are the kitchen staff- Thai Lady, Philippines Chef and everyone. They not only serve but ensure that those who are still around at closing time, pick up their wants and Shut down. At the bar counter, forget the name, I asked for coffee and she came middle of her lunch and gave Any place or organization gets its name and pride by the staff on the ground and here they are. Keep it up Team. Some areas that could be improved upon. 1. Trash can be kept outside the rooms and house keeping staff can pick it up instead of guests bringing it down as If they litter all the way, it’d be a big mess. 2. For coffee/ tea making, since no house keeping comes around, there has to be a system where guests can pick up Tea, Coffee, Sugar and milk as required with a sense of ownership 3. Breakfast menu and dinner menu could be subtly changed to set the surprise expectations. 4. In the apartment, instructions to operate the Induction stove could help guests to be self starters. 5. Travel help- There could be stickers or posters showing your current location, how to get to important attractions / Places, Bus / train timings etc., Thank you team. Look forward to coming back.

The location is fantastic, right on the water and you can walk out the door to explore Ghent. The hotel itself is fine, not the most modern/ nicest Marriott I have ever stayed at and certainly not the worst. Parts definitely seem dated. There is a parking garage under the hotel- and you can park there for a nightly fee. The service was not good. When I checked in there was absolutely no recognition of my Ambassador Elite status and no benefits of that status were explained to me. I asked about a suite upgrade, and the girl that was checking me in was fine but another girl (long straight dark brown hair) yelled over from the other side of the counter in a very rude way saying she took care of it already (cutting off the other associate). Our room was not a suite- so she didn't take care of it. Then I asked about a late check out and she yelled over again saying she put it in the system. When I asked if our keys would continue to work she looked at me like I was an ***** and said she took care of it. Which she didn't- we had to get our cards re-keyed the next morning, and they had no note in the system that we previously asked for a late checkout. It felt completely unprofessional- if the other associate wanted to answer my questions or manage my check in process, she could have easily done it by walking over and having a professional and pleasant conversation with me not by yelling over and cutting off the person who was helping me. It felt like she was annoyed that I was asking about the perks that come with the my Marriott status, not welcoming of a new guest to the hotel. Neither the girl who claimed to have taken care of everything, or the girl checking us in explained anything about perks, and I felt so frustrated (about the rude interaction) when they handed me my keys that I didn't even ask. I walked up to the desk after and explained the situation to a male associate standing there who could not have been more kind, apologetic and welcoming. There is no lounge, so he gave us two drink coupons, and said a buffet breakfast at the restaurant was included instead. They also mentioned that the mini fridge was included, but it only had like 3 small bottles total in it (one water, one soda and one beer) so it was not a very big perk. Overall, Ghent was beautiful and the hotel is in a great location. I would stay here again with a very low bar set for service from the front desk.

Eight of us in 4 rooms stayed here for our first visit to Ghent. Having read some of the recent reviews I as a bit anxious as to how it would turn out but I can only speak as we found things. First of all, the location is just perfect. Situated on a no-through road the hotel was very quiet and access to all the main sites was brilliant. All of the rooms were very nice and our particular room on the top floor had a great view across to the spires of Ghent. Breakfast was buffet style and although nothing special, it was perfectly adequate. The staff were very friendly and helped when prompted to refill supplies (which was perhaps more frequent than it should have been). We found all of the staff very pleasant and helpful which made our stay all the more pleasant. We came in 2 cars which we parked in the Ramen car park 2-3 minutes walk away. Although quite expensive (around £12 a day) it was significantly cheaper than other car parks close by. All in all we had a lovely trip to Ghent and we will certainly return. When we do, we will be booking Hotel de Flandre again