Hampton Inn Memphis-Poplar

Location is great! it's also close to Sunrise Memphis restaurant we 😘, other than that was just average.

Customer service was great, unfortunately the condition of this property looks neglected. Water in the shoeet and bathroom sink did not drain properly. The AC thermostat was not working.The breakfast service area was unsightly and they ran out of some food items. The eating area was no very clean.

Love the room. Very comfortable for a quick stop through if you’re passing by. The room was very clean, but the hotel itself seems a little bit dated. Outside of that the staff was very nice and polite. Breakfast was great as well. Would def stay here again.

8 cars had windows broken during my stay. A ninth car was out stolen. Property was worn and not very clean.

Here it has been over a week and still haven’t received my $50 refund for the deposit. Please advise. Breakfast was a joke. Nothing was hot. Everything was gone…….by 9:00.

Staff was friendly and helpful. Room was clean, A/C worked great! Breakfast was kept stocked and very tasty! The decor could use some updating, but other than that, everything was on point! Would stay here again!

Pool closed for maintenance Fitness center closed for maintenance Juice machine at breakfast out of service Thermostat in my room didn’t work Breakfast was nothing to write home about, yogurt option was Trix cereal brand Staff is kind and helpful

When I checked in, I was charged an extra $75.00 deposit (I still don't know why, but it was refunded). I could not believe the pool and gym were not open in June. I would have gone somewhere else with a pool, had I known that. When I told my sister about the deposit and pool, she cancelled her reservation. She stayed at a hotel down the street.

It was our understanding that the hotel had changed management, while staff were pleasant, there were just somethings we observed, the fan in the bathroom was low, there was no trash can in the bathroom, no cream for coffee the the room, the elevator lights didn’t work, the breakfast buffet area were guest stand in line was congested, sausage was dry and like rubber, food and condiments needed to be monitored just to remain full.