340 W Illinois Ave, Memphis, Tennessee, 38106, United States
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With a stay at Quality Inn Memphis Downtown, you'll be centrally located in Memphis, within a 5-minute drive of Beale Street and FedEx Forum. This hotel is 8 mi (12.9 km) from Graceland and 8 mi (12.9 km) from University of Memphis.Show More
We Price Match
2.7/5Location: 2.8
All 98 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskLuggage StorageWake-up CallAirport Pick-up ServiceAirport Shuttle ServiceWi-Fi in Public AreasFreeRestaurantSmoking Area
All Amenities
Surroundings
Airport: West Memphis Municipal Airport
(8.8km)
Airport: Memphis International Airport
(17.7km)
Train: Memphis Central Station
(4.4km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
King Room-Non-Smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
8
Queen Room with Two Queen Beds - Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
10
Queen Room-Smoking
1 Queen bed
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
8
Queen Room with Two Queen Beds-Smoking
2 Queen bed
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
4
King Studio Suite-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
9
King Studio Suite-Smoking
1 King bed
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
10
Queen Room - Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews(98)
2.7/5
Verified Reviews
Cleanliness2.7
Amenities2.7
Location2.8
Service2.7
Guest User
May 18, 2022
Shortened my stay and still got charged for the extra night. Place was a 1 star out of 5. Fridge didn’t work, TV from another person said wasn’t working. Was under pool construction and getting painted so windows had plastic on them. Wyndham should be ashamed to be associated with this place.
Megan
December 27, 2023
Ordered a suite room, got a standard room. Got charged for price. Decided to go somewhere else was suppose to get “refunded” the 91.95 ended up being charged double asked about it was basically told “oh well sorry for your loss” still no refund to this day.
Lillian
December 3, 2023
The Tv was broken the shower was also broken. The chair flipped when set in and cause me to fall. Sent to the wrong hotel. Lady was rude about it when ask about it. There were peices of plastic from the bed with stars sticking up to be steped on. Very bad location
Philip
November 30, 2023
My car window was smashed, along with three others. This is apparently a common occurrence. With regard to the stay itself, the sheets smelled strongly of body odor and the room was dirty. Great waffles for breakfast though.
Dorothea
November 23, 2023
no room service no clean linen towels wash clothes elevator broken no paper towels in downstairs bathroom across from gym
Verified traveler
November 14, 2023
It was not downtown it was changed over from another hotel. Should not be open until everything is in working order. Elevator out for two days was on the 5th floor. I explained I had knee surgery this year. Offered to help they took two luggage and refuse to get the rest of my things down 5 flights of stairs. Frigerator went out so I could not keep my insulin cold. Had to use my own phone to call for towels instead of there phone. Wi-Fi was out my first few days. Due to construction at night time not safe.
LaDaren
November 13, 2023
Francesco was very nice and pleasant. The african american lady ( no disrespect intended) seem as if she had a little attitude. But was tolerable. The room was very pleasant. Comfortable beds and all. My only issue is housekeeping. Upon arrival there was no clothes in our room. The next day I went to the front desk and ask Francesco f9r towels. He said he "would have housekeeping bring them". After waiting 2.5 hours I went back down to the front desk. Another clerk was there who had just came in duty and gave me 2 bath towels. He said thats all he had and he didn't know the towel situation. Understandable. I thanked him. Left the room Saturday for the day to return to find out housekeeping never brought towels again. Sunday morning I asked the African American lady as I mentioned earlier for towels. Received the same response. Housekeeping will bring them. They never did. So we used the same towels Friday, Saturday, and Sunday.
Breakfast was ok but no one tended to the area. Patrons had to ask for more milk. Or if items ran out no refilled them. And there's no meat with the hot breakfast.
I know the hotel is under construction but certain things such as these can be avoided.
CARLOS
November 11, 2023
Lobby has a pot smell. Neighborhood was rough, drains were stopped in thw shower, some guest dis not appear to be guest but locals living in a hotel.
Lauren
November 8, 2023
They forgot to actually check us into the room we were assigned to, and sent another couple up into our room at 2 am. In Memphis.. Roaches, liquid splatter still all over the walls, and sheets had hair in them when pulled back.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBoxed/packaged food
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
2.7/5
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Number of Rooms: 80
With a stay at Quality Inn Memphis Downtown, you'll be centrally located in Memphis, within a 5-minute drive of Beale Street and FedEx Forum. This hotel is 8 mi (12.9 km) from Graceland and 8 mi (12.9 km) from University of Memphis.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
A complimentary on-the-go breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Public ParkingFree
Fitness Room
24-Hour Front Desk
Luggage Storage
Wake-up Call
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Wi-Fi in Public AreasFree
Restaurant
Smoking Area
Business Center
Fax/Copying Service
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Quality Inn Memphis Downtown?
Prices at Quality Inn Memphis Downtown are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Quality Inn Memphis Downtown?
The closest airport is West Memphis Municipal Airport. It is 8.83km from the hotel and approximately a 9minutes journey by taxi.
What are the check-in and check-out times at Quality Inn Memphis Downtown?
The check-in time is after 15:00 and the check-out time is before 11:00.
Does Quality Inn Memphis Downtown provide airport transfer services?
Yes, Quality Inn Memphis Downtown provides airport transfer services.
What amenities and services does Quality Inn Memphis Downtown have?
Quality Inn Memphis Downtown has the following amenities and services: Pets allowed (additional fee), Parking, Indoor Swimming Pool.
Does Quality Inn Memphis Downtown have a swimming pool?
Yes, Quality Inn Memphis Downtown has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.
Does Quality Inn Memphis Downtown have fitness amenities?
Yes, Quality Inn Memphis Downtown has fitness amenities.
Does Quality Inn Memphis Downtown provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Quality Inn Memphis Downtown have non-smoking rooms?
Please view the hotel listing for details.
Does Quality Inn Memphis Downtown provide breakfast?
Yes, Quality Inn Memphis Downtown provides breakfast.