The Rambler

This has a fantastic location and service. They were very accommodating, friendly and easy to contact with any questions. It was comfortable and large for a family to stay in. We had no issues parking on the road outside. The building itself was quiet, although noise does carry in the corridors, but the main bedrooms are away from the doors. Exactly as presented, would definitely come again.

This is truly a hidden gem. Perfect location with everything including Beale street witching walking distance. Our view from our window was the Loraine Hotel. The Hostess allowed us to check in early without a fee which gave us ample time to do many things. The room boast so much character with the wide open space and the privacy of the bedroom. The full kitchen and the amenities allowed us to bring food back with the ability to reheat instead of throwing out. In this area there are nice restaurants, boutiques and even hotels that have dining, coffee cafes and bar areas for adult time and happy hour. Don’t limit yourself to the sites and restaurants on Beale St. take a walk around and see what the area has to offer. When I return I will definitely stay at the Rambler and I do highly recommend.

Do not stay here. They do not have a hotel lobby. You have to complete a virtual check in. Never received instructions on how to check in. Ask for a refund, would not refund. You have to stand outside waiting for them. DO NOT STAY HERE!. ........

Nice apartment - not quite enough lounge seating for 4 adults, we had a 2 bed 2 bath apartment, bedroom and bathrooms were great. Good kitchen area, coffee pods provided. Easy to message for additional needs. Used the washer and dryer in the laundry room, pods are provided. Be aware you have to park in the direction of the traffic outside, we’re from UK and don’t know this, got a parking ticket. Great location walkable to Beale St and across the road from Civil Rights museum.

Our apartment had 2 bedrooms and 2 bathrooms, fantastic for 2 couples traveling together. It was modern, clean and spacious. The Civil Rights Museum was right across the road and Central BBQ was around the corner. Easy walk to Beale Street, The Peabody and local eateries. We made use of the free laundry room, 2 washers and 2 dryers. The swimming pool area was great for relaxing with a BBQ alfresco where you could cool your drinks in the provided fridges. Highly recommend this hotel for comfort and the facilities.

Rambler is In a great location with excellent coffee over the road and the civil rights museum over the road and central BBQ very close too The apartment is very stylish with comfortable beds and was clean when we arrived My issues were more to do with what there wasn’t say compared to full service hotel or an air BnB It’s much more like the latter with no help onsite at all but equally the flat was not well equipped No bottled water No garbage sacks No washing up liquid No curtains or blinds over bedroom windows 2 glasses only and no wine glasses No iron or ironing board or clothes rack Nearest food shop was 10-15 mins walk Shower was nice but triumph of style over practicality Then at the end of our visit I thought I had been allowed a late check out of 1pm it turned out that we hadn’t and our entry codes had been cancelled with all our luggage and passports etc locked in our room Yes the help was available but not onsite If this is the new way of staying in hotels with no service then I’m not sure I want it

We booked about 6 weeks in advance and prepaid. When we arrived, we called as we hadn’t received an access code yet. It turns out they had switched systems and our reservation wasn’t transferred to their new system. They could see it in their old system but they had allowed someone else to book the room we had reserved and so refused to honor our reservation even though we had booked first and fully paid. They had another room available for our first night but not for the second. So we had to find another hotel for our second night, which was more than twice as expensive given it was last minute. They didn’t even offer an apology or anything else. Simply an “oh that’s frustrating for you.” The space itself was fine (albeit echoey and we could hear everything in the adjacent apartment as they are connected with a sliding door). But do not expect them to honor your reservation, even if you prepaid.

Will NEVER return to the Rambler. Got locked in to the pool area on March 21, pounded on all doors, then had to climb out of the steel gate on my bare feet. Missed all morning appointments. Management stated my experience was "unacceptable" but did little to compensate. Terrible customer care.